Contact Us

Questions about accreditation standards?


U.S. Joint Commission standards
Have a question about Joint Commission standards? Click here to go to the Standards Online Question Submission Form, or call 630-792-5900.



Joint Commission International standards
Tel:  001-630-268-4800
Email:  jciaccreditation@jcrinc.com 




Customer Service

To register for a program or obtain information about making a payment.
Customer Service (United States)
Tel:  877/223-6866 (8 am - 8 pm EST)
Email:  jcrcustomerservice@pbd.com


Customer Service (outside the United States)
Tel:  +1.770.238.0454 (13:00 UTC - 01:00 UTC)
Email:  jcrcustomerservice@pbd.com 



Orders


Place an order or questions about an existing order
Contact a Customer Service Representative toll free at 877/223-6866, 8:00 AM to 8:00 PM Eastern Standard Time, Monday through Friday.
Email:  jcrcustomerservice@pbd.com


Order processing or special sales
Catherine Chopp Hinckley, Executive Director of Publications
Tel:  630/792-5457
Email:  chinckley@jcrinc.com 



Products and Services


Accreditation Manager Plus, Automated Accreditation Manuals, and Score 100 software

Joint Commission Resources Technical Support
Tel:  630/792-5420


Consulting and Custom Education
Tel:  630/268-7400


CSR Program
Tel:  630/268-7452


Education Programs, eProducts and Publications
Tel:  877/223-6866


Strategic Evaluation Services
Tel:  630/268-7400