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2008 Accreditation Process Guide eBooks

Joint Commission International eBooks

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One-Time Download eBooks

Are You Prepared? Hospital Emergency Management Guide (One-Time Download eBook PDF)
This book serves as a roadmap for evaluating a health care organization’s preparedness to provide safe care, treatment, and services during various kinds of emergencies, including natural disasters (such as floods, fires), unintentional disasters (such as power outages), and manmade disasters (such as bombings).

Developed with J. Christopher Farmer, M.D., a consultant in critical care medicine and professor of medicine at Mayo Clinic in Rochester, Minnesota, this book provides vital information about basic emergency management principles and offers in-depth explanations of strategies for providing safe care, treatment, and services in emergency conditions.


 
Cost-Effective Performance Improvement in Hospitals (One-Time Download eBook PDF)
Hospitals are under increasing pressure to cut costs, while consistently maintaining or improving the quality of care, treatment, and services. Cost-Effective Performance Improvement in Hospitals helps hospitals deal with this pressure by offering practical tools and valuable lessons for cost-effective performance improvement. This book guides hospitals through an effective improvement process while saving money and staff time and streamlining resources.

Cost-Effective Performance Improvement in Hospitals describes a comprehensive model that teams can use today to select, measure, and incorporate changes to improve care, treatment, and services. Case studies are based on actual experiences in successfully improving performance while at the same time using resources judiciously and cost-effectively. Each chapter provides helpful tips, strategies, tools, and case studies for hospitals concerned with cost effective performance improvement.


 
Doing More with Less: Lean Thinking and Patient Safety in Health Care (One-Time Download eBook PDF)
"Lean thinking" is a Japanese quality improvement methodology first used in manufacturing, but is now being introduced into many other fields. Its unique focus is on removing waste in a production or service process to improve operating efficiency and product value to the customer. Lean thinking has now made its way into health care and is receiving increasing attention in that arena.

This book serves as an overview of lean thinking, breaking down the concepts of the lean thinking process, and offering practical information and advice based on what has worked for other health care organizations. It is aimed at all health care organization types.


 
Environment of Care® Management Plans, Second Edition (One-Time Download eBook PDF)
This new book explains the importance of the Joint Commission required EC management plans, provides an overview of each of the seven discipline areas outlined in the EC standards (safety, security, hazardous materials and waste, emergency management, fire safety, medical equipment, and utilities) and offers step-by-step instruction on how to develop EC management plans. Included are (1) sample EC management plans organizations can customize to their own organization; (2 detailed explanations of how organizations can use management plans to maintain compliance with Joint Commission requirements to create a safe environment; (3)updated requirements from current EC standards to include in EC management plans; and (4) setting-specific examples and case studies of how other organizations develop EC management plans.

 
Getting Results: Reliably Communicating and Acting on Critical Test Results (One-Time Download eBook PDF)
Gordon Schiff, M.D., Editor
Improving the communication of critical test results in a reliable and timely manner is recognized as a major imperative in patient safety. In the February 2005 issue of the Joint Commission Journal on Quality and Patient Safety, The Massachusetts Coalition for the Prevention of Medical Errors and the Massachusetts Hospital Association made available Safe Practice Recommendations to promote successful communication of critical test results.

Reliably Communicating and Acting on Critical Test Results collects the articles from the February 2005 Journal and adds case studies on what hospitals, medical centers, and outpatient practices are doing to improve communication of critical test results.


 
Infection Control Issues in the Environment of Care (One-Time Download eBook PDF)
Disease-causing organisms result in nearly 2 million infections in hospitals each year, and nearly 88,000 individuals die as a direct or indirect result of these infections. Although the majority of health care-associated infections involve clinical factors, a significant number of deaths have been linked to environmental failures, such as the presence of waterborne or airborne microbes, construction-related contamination, and more.

Infection Control Issues in the Environment of Care addresses the unique infection control issues within the environment of care for all health care settings using Joint Commission standards, nationally-recognized guidelines, and federal requirements as a foundation.


 
The Joint Commission's Unannounced Survey Process (One-Time Download eBook PDF)
The Joint Commission expects organizations to maintain a constant state of compliance—such that a survey is more a validation of an organization’s continuous systems improvements efforts rather than a “snapshot” of standards compliance an organization at a particular point in time. The Joint Commission’s Unannounced Survey Process provides readers with a comprehensive overview of the unannounced survey process and provides useful information to help clarify what is changing in the current process and what will remain the same. This book focuses on how organizations can use the concept of unannounced surveys to trigger a state of continuous compliance and systems improvement in their organization. This book also goes into great depth on how organizations can integrate two key Joint Commission methodologies—the Periodic Performance Review and tracer methodology—with the unannounced survey process to assist organizations in their efforts to improve.

 
Overcoming Performance Measurement Challenges for Hospitals (One-Time Download eBook PDF)
This book will help you manage some of the more common performance measurement challenges you and your hospital staff may be facing. These challenges include getting leadership commitment; determining measurable processes and outcomes; establishing performance goals; and collecting, organizing and presenting data. However, this new publication it doesn’t stop there! With the help of case studies, sidebars, and other examples, this book also offers practical suggestions and strategies you can use to meet these challenges.

 
Protecting Those Who Serve: Health Care Worker Safety (One-Time Download eBook PDF)
Protecting Those Who Serve: Health Care Worker Safety will help all health care organizations understand and focus on health care worker safety. Using Joint Commission Environment of Care standards and Occupational Safety and Health Administration (OSHA) requirements as a foundation, this book discusses many valuable strategies and tips for ensuring health care worker safety in a variety of organizations.

 
Strategies for Building a Hospitalwide Culture of Safety (One-Time Download eBook PDF)
Strategies for Building a Hospitalwide Culture of Safety provides guidance for senior leaders on how to create a culture of safety in their organization and how to support safe practices. The ideas and lessons represented in this book—a collection of articles from the Joint Commission Journal on Quality and Patient Safety—can help health care organizations develop and refine their culture of safety and achieve better patient outcomes and overall better performance. Allan Frankel, M.D., Director of Patient Safety, Partners Healthcare, Boston, provides commentary on the articles.

 
Tracer Methodology: Tips and Strategies for Continuous Systems Improvement (One-Time Download eBook PDF)
Tracer Methodology: Tips and Strategies for Continuous Systems Improvement gives readers a comprehensive overview of tracer methodology and all of the kinds of tracers (individual, systems) that can take place during an on-site survey. It also includes examples, from both organizations and surveyors, of health care setting-specific tracers. Tracer Methodology: Tips and Strategies for Continuous Systems Improvement provides readers with concrete tips on how to conduct their own mock tracers, identify and assess priority focus areas during mock tracers, and perform effective ongoing surveillance of their organization to ensure that their organization is continuously improving.

 
Using Human Factors Engineering to Improve Patient Safety (One-Time Download eBook PDF)
This book describes how to use Human Factors Engineering (HFE) tools and principles to curb preventable errors and minimize patient harm. It includes a comprehensive HFE overview for persons new to this topic area and suggests resources for systemwide staff education.


One-Year Subscription eBooks

2008 Accreditation Process Guide for Ambulatory Care (One-Year Subscription eBook PDF)
The new 2008 Accreditation Process Guide for Ambulatory Care takes you step-by-step through the who, what, when, where, why, and how of the accreditation process. It includes sample survey agendas and the most accurate information about the new unannounced surveys. In addition, this easy-to-use, spiral-bound book includes the handy compliance-assessment checklist that helps you get the most out of your PPR, note corrective actions needed, and identify areas in which measures of success are necessary. Tips on writing plans of action and measures of success and conducting sample tracers to address PFAs and clinical/service groups are also provided.
Features include the following:
  • Descriptions and examples of pre-survey activities, including the Periodic Performance Review and the Priority Focus Process
  • Updated and revised details on survey activities
  • Sample tracers to address hospital priority focus areas and clinical/service groups
  • Mock tracer questions
  • Sample survey agendas
  • Which hospital standards apply to which priority focus areas
  • A self-assessment checklist

2008 Accreditation Process Guide for Behavioral Health Care (One-Year Subscription eBook PDF)
The new 2008 Accreditation Process Guide for Behavioral Health Care takes you step-by-step through the who, what, when, where, why, and how of the accreditation process. It includes sample survey agendas and the most accurate information about the new unannounced surveys. In addition, this easy-to-use, book includes the handy compliance-assessment checklist that helps you get the most out of your PPR, note corrective actions needed, and identify areas in which measures of success are necessary. Tips on writing plans of action and measures of success and conducting sample tracers to address PFAs and clinical/service groups are also provided. Features include the following descriptions and examples of pre-survey activities, including the Periodic Performance Review and the Priority Focus Process; updated and revised details on survey activities; sample tracers to address hospital priority focus areas and clinical/service groups; mock tracer questions; sample survey agendas; which hospital standards apply to which priority focus areas; and self-assessment checklist.

2008 Accreditation Process Guide for Home Care (One-Year Subscription eBook PDF)
The new 2008 Accreditation Process Guide for Home Care takes you step-by-step through the who, what, when, where, why, and how of the accreditation process. It includes sample survey agendas and the most accurate information about the new unannounced surveys. The compliance-assessment checklist helps you get the most out of your PPR, note corrective actions needed, and identify areas in which measures of success are necessary. Tips on writing plans of action and measures of success and conducting sample tracers to address PFAs and clinical/service groups are also provided. Features include: descriptions and examples of pre-survey activities, including the Periodic Performance Review and the Priority Focus Process; updated and revised details on survey activities; sample tracers to address hospital priority focus areas and clinical/service groups; mock tracer questions; sample survey agendas; which hospital standards apply to which priority focus areas; and a self-assessment checklist.

2008 Accreditation Process Guide for Hospitals (One-Year Subscription eBook PDF)

The new 2008 Accreditation Process Guide for Hospitals takes you step-by-step through the who, what, when, where, why, and how of the accreditation process. It includes sample survey agendas and the most accurate information about the new unannounced surveys. In addition, this easy-to-use, spiral-bound book includes the handy compliance-assessment checklist that helps you get the most out of your PPR, note corrective actions needed, and identify areas in which measures of success are necessary. Tips on writing plans of action and measures of success and conducting sample tracers to address PFAs and clinical/service groups are also provided. Features include descriptions and examples of pre-survey activities, including the Periodic Performance Review and the Priority Focus Process; updated and revised details on survey activities; sample tracers to address hospital priority focus areas and clinical/service groups; mock tracer questions; sample survey agendas; which hospital standards apply to which priority focus areas; and a self-assessment checklist.


2008 Accreditation Process Guide for Laboratories (One-Year Subscription eBook PDF)
The new 2008 Accreditation Process Guide for Laboratories takes you step-by-step through the who, what, when, where, why, and how of the accreditation process. It includes sample survey agendas and the most accurate information about the new unannounced surveys. In addition, this easy-to-use, spiral-bound book includes the handy compliance-assessment checklist that helps you get the most out of your PPR, note corrective actions needed, and identify areas in which measures of success are necessary. Tips on writing plans of action and measures of success and conducting sample tracers to address PFAs and clinical/service groups are also provided. Features include the following: descriptions and examples of pre-survey activities, including the Periodic Performance Review and the Priority Focus Process; updated and revised details on survey activities; sample tracers to address hospital priority focus areas and clinical/service groups; mock tracer questions; sample survey agendas; which hospital standards apply to which priority focus areas; and a self-assessment checklist.

 
2008 Accreditation Process Guide for Long Term Care (One-Year Subscription eBook PDF)
The electronic version of the 2008 Accreditation Process Guide for Long Term Care now includes the mock tracer questions and a step-by-step example of a tracer, from the surveyor's perspective! This new book takes you step-by-step through the who, what, when, where, why, and how of the accreditation process. It includes sample survey agendas and the most accurate information about the new unannounced surveys. In addition, this easy-to-use book includes the handy compliance-assessment checklist that helps you get the most out of your PPR, note corrective actions needed, and identify areas in which measures of success are necessary. Tips on writing plans of action and measures of success and conducting sample tracers to address PFAs and clinical/service groups are also provided. Features include the following: descriptions and examples of pre-survey activities, including the Periodic Performance Review and the Priority Focus Process; updated and revised details on survey activities; sample tracers to address long term care priority focus areas and clinical/service groups; mock tracer questions; sample survey agendas; which long term care standards apply to which priority focus areas; and self-assessment checklist.

 
Effective Processes for Evaluating Physician Competence in International Health Care Organizations (One-Year Subscription eBook PDF)
Learn how to implement and apply effective processes for evaluating physician competence in your health care organization. These processes help assure the public that the physicians in your organization possess the qualifications necessary to provide high quality care. For hospitals aspiring Joint Commission International (JCI) accreditation, these processes are essential. This publication will help your organization gain insight into the mechanisms that will help you attain and maintain compliance with JCI standards.

 
Emergency Preparedness Hospital Security Readiness Assessment Tool by NHJA (One-Year Subscription eBook PDF)
In response to pending hospital security audits, the New Jersey Hospital Association (NJHA) developed this tool to help hospitals determine the practices necessary to ensure an appropriate level of security in their organization. It does this by providing three levels of practice: Basic, Intermediate, and Advanced. Hospitals can compare their practices to those in each level to see which they already have implemented and which they need to implement. While hospitals should meet the criteria in the Basic practices, they may not meet the criteria reflected in Intermediate and Advanced practices. However, hospitals can work toward achieving these higher levels of security over time and with sufficient resources.

 
Joint Commission International Accreditation Standards for Hospitals, Third Edition (One-Year Subscription eBook PDF)
Joint Commission International Accreditation Standards for Hospitals, Third Edition, provides the basis for accreditation of hospitals throughout the world, providing organizations with the information they need to pursue or maintain patient safety, performance improvement, and accredited status.

Important improvements to this edition include the following:

  • All standards are now core standards. In these revised standards, all standards are considered equal in importance and weight toward achieving accreditation.
  • Stronger requirements in many areas. Credentialing and privileging standards for health care professionals and a new requirement for a root cause analyses after sentinel events are among the enhancements.
  • International Patient Safety Goals. These 6 patient-centric goals are now evaluated as part of the JCI on-site survey.
  • New and significantly updated chapters. “Anesthesia and Surgical Care,” and “Medication Management and Use,” new chapters migrated from “Care of Patients”; and “Management of Communication and Information,” which shifted communications standards from “Access to Care and Continuity of Care” to its own section in what was previously the “Management of Information” chapter.

 
Joint Commission International Accreditation Standards for Hospitals, Second Edition (One-Year Subscription eBook PDF)

Please note: As of January 1, 2008, the standards in the Joint Commission International Accreditation Standards for Hospitals, 2nd edition will no longer be current and this e-book will no longer be available for purchase. However, purchasers of the 1-year subscription for their version of this e-book prior to that date will still be able to access the publication online until their subscription expires. For the most current JCI hospital standards, please click here.

This electronic version of the manual, Joint Commission International Accreditation Standards for Hospitals, 2nd edition, provides health care organizations with all the information they need to pursue or maintain performance improvement and accreditation with Joint Commission International (JCI). JCI is a recognized global leader in health care accreditation, evaluation, and educational services.

This manual includes JCI’s state-of-the-art standards as welI as accreditation policies and procedures. The standards can be used for accreditation preparation or as a performance checklist.

Available in the following languages: Brazilian Portuguese, Chinese, Czech, Danish, English, German, Italian, Spanish, Turkish

Enter Joint Commission International Accreditation Manual for Hospitals (Chinese)
Please Note: For the Chinese edition of our International Accreditation Manual, you will need the Asian and Central European font packs for Adobe Reader. Please click here to download the installation program directly from Adobe.com. Note: You will need to select the correct font pack for your version of Acrobat Reader. If you have the full version of Acrobat, please visit this page at Adobe.com, which details the steps required to install the Simplified Chinese support package for the English version of Acrobat.

 
Joint Commission International Accreditation Hospital Survey Process Guide (One-Year Subscription eBook PDF)
Prepare your entire organization for a Joint Commission International survey using this new online resource! The International Online Hospital Survey Process Guide is an electronic, web-based book that takes you step by step through the entire international survey process with practical, relevant information to help all levels of staff prepare for survey. This e-book features:
  • Advice and tips on how to prepare for survey
  • Explanation of the who, what, where and how of each survey activity
  • Checklists of survey preparation activities
  • Sample questions to help your hospital prepare for staff interviews, and
  • The application for survey

Available in the following language: English


Joint Commission International Accreditation Standards for Ambulatory Care (One-Year Subscription eBook PDF)
This publication from Joint Commission International (JCI) has been created to meet the needs of organizations pursuing performance improvement or accreditation. The manual presents both patient-centered and organizational management core standards for those offering care in ambulatory settings, along with the applicable intent statements and measurable elements for each standard.

Available in the following language: English


 
Joint Commission International Accreditation Standards for the Care Continuum (One-Year Subscription eBook PDF)
This electronic version of the manual, Joint Commission International Accreditation Standards for the Care Continuum, presents accreditation standards for international health care organizations providing care to chronic care patients, rehabilitation patients, and patients at the end of life either at home or in institutional settings.

This easy-to-use manual, written in easy-to-understand language, includes standards and scoring information as well as accreditation policies and procedures.

These international consensus standards were developed and reviewed by an international task force and were tested in mock surveys in international health care organizations. These new standards meet a growing demand for an effective evaluation of patient care services other than acute care and consider country-specific conditions and cultural issues.

Available in the following languages: Czech, English, and Italian


 
Joint Commission International Accreditation Standards for Clinical Laboratories (One-Year Subscription eBook PDF)
The first edition of the Joint Commission International Accreditation Standards for Clinical Laboratories contains the information needed by an international health care laboratory organization to seek and maintain accreditation by the Joint Commission, to prepare for a Joint Commission survey, and to continuously and consistently improve its overall performance.

Available in the following languages: Czech and English


 
Joint Commission International Accreditation Standards for Disease- or Condition-Specific Care (One-Year Subscription eBook PDF)
Joint Commission International has developed a set of international accreditation standards for programs or organizations that provide key information on diseases or condition-specific care services. This manual provides organizations with information to maintain standards compliance and operational improvement efforts.

Available in the following language: English


 
Joint Commission International Accreditation Standards for Medical Transport Organizations (One-Year Subscription eBook PDF)
This manual contains new standards, intent statements, measurable elements, and accreditation policies for Joint Commission International’s accreditation program for medical transport organizations. This first edition of Joint Commission International Accreditation Standards for Medical Transport Organizations has been developed for those organizations responsible for emergency treatment and transport, non-emergency transport, ambulance services (public or private), land, air, and water medical transport, and fire brigade emergency services.

Available in the following languages: Czech and English


 
Joint Commission International Standards for Primary Care(One-Year Subscription eBook PDF)
Primary care centers are distinguished by the level of integration into their community and services that are accessible, comprehensive, coordinated, and continuous. This accreditation manual contains Joint Commission International's (JCI's) standards, intent statements, and measurable elements in the following categories:

  • Patient-Centered Services
  • The Organization and Delivery of Services
  • Improvement in Quality and Safety

 
Organizational Ethics (One-Year Subscription eBook PDF)
The recent corporate scandals that have shaken the business world have placed a new focus on how companies conduct business. There is an increased interest by company employees, leadership, and the general public in examining if business is conducted in an ethical manner.

This same interest has sparked in the healthcare industry. While healthcare ethicists have been examining organizational ethics issues for decades, there has perhaps been more press devoted to clinical ethics issues in the past twenty years. There is a recognized need for facilities to continuously examine the organizational components of their ethical culture. Healthcare organizations must question if all aspects of business are being conducted with methods that demonstrate honesty, integrity, and reflect the ethical goals of the organization.

This ebook will assist organizations in this task by:

  • Defining components of organizational ethics
  • Defining characteristics of an ethical organization
  • Identifying processes for education and dissemination of information
  • Demonstrating how organizational ethics can influence the quality of care delivery

It is the intent that by breaking down some of the components of organizational ethics, an organization can truly begin to understand how “behaving ethically” can be something on the minds of all employees, and such behavior can be the backbone which dictates how the institution is structured and functions. This will have the end result of increased patient and staff satisfaction, resulting in an increase in the quality of care delivered.


 
Patient Safety and Quality with Joint Commission Accreditation: An Introduction for Nursing Graduates (One-Year Subscription eBook PDF)
This new eBook, written in collaboration with American Association of Colleges of Nursing (AACN), provides an overview and the benefits of Joint Commission accreditation, as well as how it has evolved into a revolutionary process call Shared Visions-New Pathways. Each component of this methodology (periodic performance review, priority focus areas, and the tracer methodology) is highlighted through clear descriptions and useful examples.

The importance of the nurse's role in ensuring patient safety and delivering quality care is emphasized through examples of key nursing activities, such as:

  • Influencing improved design of care processes
  • Creating a non-punitive environment to enhance error reporting
  • Participating in error reporting and analysis

The importance of the nurses' position is further elaborated by discussing their leadership role in complying with the necessary accreditation standards for Medication Management, Infection Control, Pain Management, and Environment of Care.

Patient Safety and Quality with Joint Commission Accreditation: An Introduction for Nursing Graduates arms the nursing graduate with the information he or she needs to confidently enter the health care profession as a registered nurse.


 
Staffing: Interpreting and Analyzing Data (One-Year Subscription eBook PDF)
Staffing is an important issue that affects the care provided by a health care organization. This online publication will help you learn how the Joint Commission staffing standards will affect your organization's survey preparation.

 
Strengthening Physician and Staff Partnerships (One-Year Subscription eBook PDF)
Successfully coaching a physician colleague through a period of disruptive behavior preserves and cultivates his/her sense of well being while enhancing partnerships and teamwork throughout the healthcare organization. JCR is pleased to introduce a new online book entitled: "Strengthening Physician and Staff Partnerships" that will help you explore the background on disruptive behavior and discover effective solutions. Learn from the positive experiences of organizations like yours and compare their winning approaches while reviewing their policies, survey tools and other helpful documents.
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