Even the highest performing organizations have areas where they can improve. And every organization has limited resources. So how do organizations determine where they are going to focus their resources and improvement activities?
Organizations determine where to focus their efforts by implementing a focused measurement and data analysis program. Such a program includes determining what to measure, how to collect data to calculate the measures, how to analyze the data, and then how to interpret the data. These activities will all be covered in this course.
Objectives
At the end of this course you will:
- Understand how to use core measures and variation for performance improvement
- Understand performance measurement as a management tool
- Identify components of data collection
- Determine appropriate display formats of data
- Identify the possible reasons for discrepancies in outcome
To order online, click the Order Now button above. To order by telephone, call Customer Service at (877) 223-6866, or complete and mail your registration form with payment to:
Joint Commission Resources
P.O. Box 75751
Chicago, IL 60675-5751