To order a Joint Commission Resources publication, software, video, or automated product, please go to the
JCR Web Store or call Customer Service toll free at 877/223-6866, 8:00 AM to 8:00 PM Central Time, Monday through Friday.
To order a newsletter or journal, please go to the JCR Web Store or call 800/746-6578.
If you have questions regarding interpretation or clarification of The Joint Commission standards, please contact the The Joint Commission's Standards Interpretation Group (SIG) at www.jointcommission.org or call at 630/792-5900.
For information about Permissions, go to Permissions or contact Permissions Editor, permissions@jcrinc.com or call 630/792-5450.
For information about Accreditation Manager Plus, Automated Accreditation Manuals, and Score 100 software, contact Joint Commission Resources Technical Support at 630/792-5420.
For information about Hospital publications, contact Robert Porché, Senior Editor, rporche@jcrinc.com or call 630/792-5448.
For information about the CAMH Update Service, contact Diane Bell, Associate Director, dbell@jcrinc.com, or call 630/792-5438.
For information about Ambulatory Care publications, contact Helen Fry, Senior Editor, hfry@jcrinc.com or call 630/792-5414.
For information about Long Term Care publications, contact Janet Pimentel, Senior Editor jpimentel@jcrinc.com or call 630/792-5458.
For information about Disease-Specific Care publications, contact Ilese Chatman, Senior Editor, ichatman@jcrinc.com or call 630/792-5431.
For information about Home Care publications, including home health, hospice, home medical equipment, and pharmacy, contact Jim Parker, jparker@jcrinc.com or call 630/792-5459.
For information about Behavioral Health Care publications, contact Audrie Bretl, Senior Editor, abretl@jcrinc.com or call 630/792-5439.
For information about Laboratory publications, contact Ilese Chatman, Senior Editor, ichatman@jcrinc.com or call 630/792-5431.
For information about International publications, contact Paul Reis, Manager, preis@jcrinc.com or call 630/792-5456.
For information about Environment of Care publications, contact Kristine Miller, Executive Editor, kmmiller@jcrinc.com or call 630/792-5447.
For information about The Joint Commission Perspectives, contact Jaclyn Graham, Executive Editor, perspectives@jcrinc.com or call 630/792-5422.
For information about The Joint Commission: The Source, contact Ilese Chatman, Senior Editor, thesource@jcrinc.com or call 630/792-5431.
For information about The Joint Commission Perspectives on Patient Safety, contact Jim Parker, Senior Editor, patientsafety@jcrinc.com or call 630/792-5459.
For information about Environment of Care News, contact Kristine Miller, Executive Editor, ecnews@jcrinc.com or call 630/792-5447.
For information about The Joint Commission Benchmark, contact Audrie Bretl, Senior Editor, benchmark@jcrinc.com or call 630/792-5439.
For information about the The Joint Commission Journal on Quality and Patient Safety,
contact Steven Berman, Executive Editor, jcjqps@jcrinc.com or call 630/792-5453.
For login and password information for online periodicals (The Joint Commission Perspectives, The Joint Commission: The Source, The Joint Commission Perspectives on Patient Safety, Environment of Care News, The Joint Commission Benchmark, The Joint Commission Journal on Quality and Patient Safety, and The Joint Commission International Newsletter), contact Superior Fulfillment at 800/746-6578.
For information about special sales, contact Catherine Chopp Hinckley, Executive Director of Publications, chinckley@jcrinc.com or call 630/792-5457.
For information about licensing or translation rights for JCR publications, contact Catherine Chopp Hinckley, Executive Director of Publications, chinckley@jcrinc.com or call 630/792-5457.
To subscribe to any of the above periodicals visit our JCR Web Store or call Superior Fulfillment at 800/746-6578. Customer service reps are available Monday through Friday, 7:00 a.m. – 4:30 p.m. CDT.