Speaker: William Judge, MD – Professor of Management and EV Williams Chair of Strategic Leadership, Old Dominion University, Norfolk, VA
U.S. hospitals are making every effort to change course in order to manage the pressing issues in health care today, including those related to quality of care, budget, staffing shortages, and public accountability. In fact, being an effective change agent is the new competitive advantage of the 21st century. As many organizations realize, planned organizational change initiatives often fail or are not sustained. One reason for failure is the lack of good diagnostic instruments that predict an organization’s capacity to change, and corresponding interventions to affect capacity to change. In other words, it’s not just about how to implement new processes or how to conduct performance improvement effectively; it’s about having the capability that enables an organization to react to environmental change and/or to anticipate the future opportunities quickly and effectively.
This free audio conference will feature Dr. William Q. Judge, E. V. Williams Chair of Strategic Leadership at Old Dominion University. Dr. Judge will describe the theory and measurement of organizational capacity for change. Intended Audience:
o Executive leaders
o Physician leaders
o Clinical and department managers
o Quality and performance improvement directors
o Safety officers
This 90-minute audio conference will consist of 60 minutes of formal presentation followed by a 30-minute moderated Q&A session via telephone. The session will be held October 12 from 9:30 a.m. – 12 Noon (PST) 11:30 a.m. - 1:00 p.m. (CST) 12:30 – 2:00 (EST). Organizations can sign up for one telephone connection with multiple attendees participating in one conference room.
To order online, click the Register Now button above. To order by telephone, call Customer Service at (877) 223-6866, or complete and mail your registration form to:
Joint Commission Resources
P.O. Box 75751
Chicago, IL 60675-5751