Index

To view the Joint Commission Benchmark cumulative index for the years 2000–2006, scroll down or click on the appropriate letter. To print this page, click on the "Print This Page" link in the upper right-hand corner.

Index references should be interpreted in the following manner: "Dec 2005, 10" means page 10 of the December issue of Joint Commission Benchmark for the year 2005.

Accreditation Council for Graduate Medical Education (ACGME), Sep 2001, 1-2, 10

and collaboration with JCAHO on standards and accountability, Sep 2001, 1-2, 10

and supervision of residents, Sep 2001, 1-2, 10

Accreditation Participation Requirements

2003 performance measurement requirements, Oct 2003, 4

2005 performance measurement requirements, Mar/Apr 2005, 5

Accreditation process

corporate scorecard, Sep/Oct 2004, 7

and performance measurement, Dec 2003, 5–6

priority focus process summary report, Dec 2003, 5

and system tracers, Dec 2003, 6

Accreditation survey

and performance measurement activities, Feb 2003, 5, 11

performance measurement and improvement interview, Feb 2003, 5

Acetaminophen, overdosage of children, Mar 2001, 11

Acute myocardial infarction, Jun 2003, 2–3

and Guidelines Applied in Practice (GAP) project (American College of Cardiology), Jan 2001, 8-9

hospital core measure set, Jun 2003, 2-3

Addictive services, and integration into acute care, Sep 2000, 6-7

Admission/registration, and emergency center, Jun 2000, 6-7

Advance directives, Feb 2002, 6-7

development of, Feb 2002, 6-7

Adverse drug events. See also Medication use/error

and cause-and-effect relationships, Jun 2003, 4-5, 7

how to prevent, Jun 2000, 10,

identification methods, Dec 2000, 11

Affinity diagrams, Sep/Oct 2004, 5

Agency for Healthcare Research and Quality (AHRQ), Sep/Oct 2004, 2; Nov/Dec 2004, 11

Evidence-based Practice Centers (EPCs), Mar 1999, 10; June 2001, 3

infection control surveillance measures, Mar/Apr 2004, 8

National Guideline Clearinghouse (NGC), Mar 1999, 10; May 2003, 4-5

National Quality Measures Clearinghouse, May 2003, 4-5

patient perspectives on hospital care, Mar/Apr 2005, 7

Patient Safety Indicators (PSIs), Jun 2003, 8-9

performance measurement, Jan/Feb 2005, 4

Prevention Quality Indicators (PQIs), Mar 2003, 9, 11

surveillance measures, Jan/Feb 2005, 10

Agreements/contracts, with patients, May 2000, 6-7

Algorithms, Feb 2000, 8

Ambulatory care

measuring and demonstrating improved outcomes, Sep/Oct 2004, 7–10

medication management system evaluation, Dec 2003, 4, 9

national voluntary consensus standards, Jul/Aug 2004, 6

performance measurement requirements, Nov 2003, 11; Jan/Feb 2006, 4

performance measures, Jul/Aug 2004, 3, 6–7, 9;

performance measurement, Mar/Apr 2005, 6–7, 8; Jan/Feb 2006, 5

standardized care measures, Jul/Aug 2005, 8-9

Ambulatory care collaboratives, and clinical improvement, Apr 2001, 8-9 Ambulatory care sensitive conditions, Mar 2003, 9, 11

Ambulatory Medicine Quality Improvement Project (AMQIP; Harvard), Apr 2001, 8-9

Ambulatory surgery

centers and pain assessment/management, Jan 2001, 1-2, 10

delays, Oct 2000,6-7

perioperative team and PI journal club, Nov 2000, 4-5

quality measures, Nov/Dec 2006, 2

Ambulatory Surgery Center Quality Collaboration, Nov/Dec 2006, 2

American Academy of Orthopaedic Surgeons, Nov/Dec 2004, 4

American Association of Retired Persons (AARP)

performance measurement, Jan/Feb 2005, 4

American Federation of Labor-Congress of Industrial Organizations (AFL-CIO)

performance measurement, Jan/Feb 2005, 4

American Heart Association

deep vein thrombosis, statistics, Nov/Dec 2004, 4–5, 7

American Hospital Association, Jan/Feb 2005, 4

"America's Best Hospitals" heart care study, Nov/Dec 2006 1, 11

Anesthesia care, Jan 2000, 1-3

conscious sedation, Oct 2000, 1-3

conscious sedation and teams, Feb 2001, 8-9

Iowa Satisfaction with Anesthesia Scale (ISAS), Jan 2000, 3

outcomes monitoring and patient preference, Jan 2000, 1-3

perioperative team and PI journal club, Nov 2000, 4-5

postoperative recovery delay, Dec 2000, 6-7

and simulation-based teamwork training, Feb 2001, 4-5

Anesthesia Crisis Resource Management, and simulation techniques, Feb 2001, 4-5

Anthrax, Mar 2002, 11

Antibiotics

and acute respiratory tract infections, Aug 2001, 11

and antimicrobial resistance, Aug 2001, 11

and drug-drug interactions, Jan 2001, 11

timely administration of, and pharmacists, Jan 2001, 4-5

Anticoagulation management service, May 2001, 8-9

Anticoagulation services, Dec 2000, 4-5

Antidepressants, and reasons for discontinuation/noncompliance, Jun 2001, 11

Antimicrobial prophylaxis, Sep 2003, 9–11

Antimicrobrial resistance reduction, Aug 2001, 11

Appropriate drug use principles, Oct 2001, 11

Assessment/assessment tools/risk profiling

and behavioral health care, Jan 2001, 3; Mar 2001, 8-9

culture tools, Apr 2001, 1-2, 10; May 2001, 6-7

depression screening, age specific, Aug 2000, 1-3

depression screening tools, Oct 2000, 10

domestic abuse screening, settings for, Jul 2000, 11

dual disorder, Mar 2001, 8-9

elder care, Nov/Dec 2004, 6

emergency department and pain management, Feb 2000, 6-7

falls and Conley Risk Assessment Scale, Mar 2000, 10

heart failure self-management, Feb 2001, 4-5

and history and physicals, Oct 2001, 1-2, 10

interviews, improving pain management, 2000

multidisciplinary, for falls, Dec 2000, 1-3

nosocomial pressure ulcers, Apr 2000, 6-7

nutrition in acute care, Mar 2000, 1-3

and pain management, Jan 2001, 1-2, 10; Apr 2001, 1-2, 10; Aug 2001, 4-5

staffing effectiveness, impact on care, Jun 2001, 1-2, 3

suicide groups and prevention, Jan 2000, 11

Assessment of patients, Sep, 8–9

of elderly patients, Sep, 8–9

Assisted living

and staffing effectiveness standards, Aug 2003, 1–2, 10

Association of American Medical Colleges, Jan/Feb 2005, 4

Association for Professionals in Infection Control and Epidemiology (APIC), Jan/Feb 2005, 10

Asthma coalitions, Mar 2000, 4-5

Asthma inhalers, chlorofluorocarbons phase-out, Mar 2001, 3

Automated medical record system, Jul 2001, 8-9

Automated nutrition screening, Nov 2001, 6-7

Bar charts, Mar/Apr 2004, 10–11

Bar graphs

advantages, Sep/Oct 2004, 4–5

for reduced risk of adverse events, Sep/Oct 2004, 8–9

Before-and-after survey questionnaires, May 2003, 6–7

Behavioral health care

benchmarking, May/June 2005, 6-7, 11

and integration with primary care, Aug, 4–5

medication management system evaluation, Dec 2003, 4, 9

modified performance measurement requirements, Nov/Dec 2004, 11

ORYX requirements, Jan/Feb 2004, 10

changes, Jan 2003, 3

performance measurement effectiveness, May 2003, 11

performance measurement requirements, Nov 2003, 11; Mar/Apr 2005, 8; ; Jan/Feb 2006, 4

symptom and health status assessment scales, Jun 2001, 3

treatment and management standards, revised, Dec 2002, 1-2, 10

wilderness therapy, Nov/Dec 2004, 8–10

Behavioral restraint, distinguished from medical/surgical restraint, Apr 2001, 3

Behavior and Symptom Identification Scale (BASIS-32) and psychiatric inpatients, Jan 2001, 3

Benchmark Editorial Advisory Board, Jul/Aug 2004, 1–2, 11

Benchmarking

in behavioral health care settings, May/June 2005, 6-7, 11

blood stream infections and hospital processes and outcomes, Jul 2001, 6-7

competitive, Nov 2003, 6

and effectiveness of feedback, Sep 2003, 8-10

electronic data collection, Aug 2003, 8-10

external, Jul 2003, 1–2, 10; Aug 2003, 8–9; Nov 2003, 6

functional, Nov 2003, 6

generic, Nov 2003, 6–7

hospital council and falls, Aug 2001, 6-7

and infection control, Aug 2003, 8–10

of ICUs (intensive care units), Aug 2003, 8-10

interactive Web-based data collection (Medical Library Association), Jul 2003, 1-2, 10

internal, Aug 2003, 11; Nov 2003, 6

NICHE (Nurses Improving Care for Health System Elders), Sep 2003, 4-5

and performance improvement process, Aug 2003, 11

performance measurement, Nov 2003, 7

pitfalls, Mar/Apr 2005, 3–4, 11

pneumonia and best practice program, Nov 2000, 8-9

Quality Accountability Council (QAC; South Florida Hospital and Healthcare Association), Aug 2001, 8-9

regional benchmarking and best practices, Aug 2001, 8-9

establishing definition of patient falls for data comparison, Aug 2001, 8-9

trends, Jan/Feb 2005, 11

Benchmarking Clinic

data measures, May 2003, 8–10

fall prevention, May 2003, 8–10

infection control, Aug 2003, 8–10

Benchmarking Lab

geriatric care staff assessment, Sep 2003, 4-5

Geriatric Institutional Assessment Profile (GIAP), Sep 2003, 4–5

Best practices/best practice policies (BPP)

American Urological Association BPP on prostate screening, Feb 2000, 10

disease management strategies, pneumonia, Nov 2000, 8-9

Prostate Specific Antigen (PSA) Testing, Feb 2000, 10

and regional state hospital association, Aug 2001, 8-9

Beta blocker (BB) therapy, Aug, 3

Bias, Jul 2003, 11

convenience, Jul 2003, 11

data source, Jul 2003, 11

popularity, Jul, 2003, 11

positive results, Jul 2003, 11

resource, Jul 2003, 11

Bioterrorism, Jan 2002, 1-2, 10

most dangerous agents, Mar 2002, 11

Bioterrorism project survey, Dec 2002, 3

Bloodstream infection (BSI) benchmarking, Jul 2001, 6-7

Blood transfusion guideline, adverse consequences, Aug 2000, 11

College of American Pathologists, Aug 2000, 11

Botulism, Mar 2002, 11

Breakthrough Series Collaborative (Institute for Healthcare Improvement), and clinical improvement collaboratives, Apr 2001, 8-9

Breast cancer care, consumer satisfaction measures, Sep/Oct 2004, 3

Breast cancer diagnosis and turnaround time, Feb 2002, 8-9

CAHPS. See Consumer Assessment of Health Plans Survey

Cardiac surgery standards

from National Quality Forum (NQF), Jul/Aug 2005, 10

Cardiovascular monitoring

and psychotropic drugs, in children and adolescents, Sep 2000, 4-5

Care Track

assessments/reassessments, Sep, 8–9

automated medical record system in ambulatory care, Jul 2001, 8-9

education of heart failure patients, Dec 2001, 4-5

guideline delivery tools at the point of care, Jan 2001, 8-9

heart attack symptoms response, Jul 2000, 4-5

integrated treatment models for dual disorder, Mar 2001, 8-9

interdisciplinary team planning, Jul, 8–9

opioid therapy for noncancer chronic pain, Oct, 4–5

patient involvement in discharge planning, Oct 2001, 8-9

prescribing inappropriate medication for elderly patients, Mar 2002, 8-9

psychotropic drug monitoring of children and adolescents, Sep 2000, 4-5

telephone follow-up after discharge, May 2001, 4-5

Case studies. See FrontLine

Case Study

Catherine Freer Wilderness Therapy Expeditions, Nov/Dec 2004, 8–10

Flower Hospital, Oct 2003, 6–7, 10

chemotherapy ordering process improvement, Oct 2003, 6–7, 10

Lawrence Memorial Hospital (LMH), Nov 2003, 8–9

automated dispensing machine tracking, Nov 2003, 8–9

Methodist Medical Center, Mar/Apr 2006, 4-5

clinical pathways, Mar/Apr 2006, 4-5

performance improvement activities, Mar/Apr 2006, 4-5

Northside Hospital, Aug 2003, 4–5, 7

performance improvement activities, Aug 2003, 4–5, 7

root cause analysis process, Aug 2003, 4–5, 7

Ohio State University Health System (Columbus), Jan 2003, 5-6

FMEA to redesign patient controlled analgesia process, Jan 2003, 5-6

Physicians Health Plan of Mid-Michigan (PHPMM), Jul 2003, 4–5

otitis media disease management program, Jul 2003, 4–5

sharing of measurement results, Jul 2003, 4–5

Scripps Mercy Hospital, Nov/Dec 2005, 4-5, 10

medication compliance performance improvement project, Nov/Dec 2005, 4-5, 10

Sid Peterson Memorial Hospital (SPMH), Mar 2003, 4–5, 11

continuous measurement, Mar 2003, 4–5, 11

FOCUS-PDSA, Mar 2003, 4

wilderness therapy, Nov/Dec 2004, 8–10

Category Assignment Agreement Rate, Nov 2003, 3–4

Catheter associated urinary tract infection (CAUTI), Nov 2001, 11

Causation, Jun 2003, 4–5, 7

Cause-and-effect relationships, Mar 2003, 6-7

Center for the Advancement of Patient Safety

patient perspectives on hospital care, Mar/Apr 2005, 7

Centers for Disease Control and Prevention (CDC)

National Nosocomial Infections Surveillance system, Jan/Feb 2005, 11

Centers for Medicare & Medicaid Services (CMS), May/Jun 2004, 9; Sep/Oct 2004, 2, 3

Hospital Compare Web site, Jul/Aug 2005, 4-5, 7

Hospital Quality Incentive Demonstration Project, Jan/Feb 2005, 7

measures specification manual, Nov/Dec 2004, 1

pay-for-performance pilot projects, Jan/Feb 2006, 1-3, 11

performance measurement, Jan/Feb 2005, 4; Mar/Apr 2005, 6

quality measures for home health care, Nov/Dec 2004, 6–7

specifications manual for HQA measures, Jan/Feb 2005, 5

Center for Studying Health System Change, Jan/Feb 2005, 11

Chemical and biological weapons reference charts, Jan 2002, 4-5

Chemical dependence services and acute care, Sep 2000, 6-7

Child Health Corporation of America, Jan/Feb 2005, 9

Children, pain assessment, Dec 2001, 8-9

Children’s health care

asthma care, Oct 2003, 1

core measures, Oct 2003, 1–3, 10

Chronic care

and AHRQ Prevention Quality Indicators, Mar 2003, 9, 1

and AmbulatoryMedicine Quality Improvement Project (AMQIP), Apr 2001, 8-9

Chronic Care Model (Robert Wood Johnson Foundation’s Improving Chronic Illness Care Program)

and Assessment of Chronic Illness Care (ACIC) tool, Apr 2001, 8-9; Feb 2002, 1-2, 10

and Breakthrough Series (BTS) collaborative model, Apr 2001, 8-9

and Chicago Diabetes Collabotation, Sep 2001, 6-7

and JCAHO Disease-Specific Care Certification, Feb 2002, 1-2, 10

Chronic heart failure, Mar 2002, 3

recognition and prevention, Mar 2002, 3

Chronic kidney disease (CKD), Jan/Feb 2005, 8–9

Chronic pain

assessment, Mar 2002, 4-5

monitoring with electronic diaries, Oct 2001, 3

Clinical improvements, measuring impact of, Sep/Oct 2004, 8

Clinical interventions for IHI's 100,000 Lives Campaign, Sep/Oct 2006, 1-3, 10-11

Clinical pathways, Feb 2000, 8; Feb 2002, 4-5; Mar/Apr 2006, 4-5

teams for, Feb 2002, 4-5

Clinical performance measures for ambulatory care, Sep/Oct 2005, 2

Clinical practice guidelines

acute myocardial infarction (AMI), Jan 2001, 8-9

for appropriate antibiotic treatment of acute respiratory tract infections in adults, Aug 2001, 11

appropriate use of stress tests, Apr 2000, 11

blood transfusion and prevention of adverse consequences, Aug 2000, 11

collaborative development of, Sep 2001, 6-7

colliding guidelines, and community-acquired pneumonia, Oct 2001, 4-5

conscious sedation

and anesthesia care, developed by teams, Feb 2001, 8-9

and JCAHO standards and organizationwide consistency, Oct 2000, 1-3

and pediatric risks and adverse events, Oct 2000, 1-3

and core measures (JCAHO), Oct 2001, 1-2, 10

and decision aids, for patients, Jul 2002, 4-5

development of, and Evidence-based Practice Centers (EPCs), Jun 2001, 3; Jul 2002, 6-7

and evidence-based medicine, Dec 2001, 1-2, 10

finding in evidence-based information, Dec 2000, 8-9

guideline syntheses released on NGC, asthma and depression, May 2001, 1-2, 10

and multiple developers, for same condition, Oct 2001, 4-5

National Guideline Clearinghouse (NGC; AHRQ), May 2003, 4-5

nosocomial pressure ulcers, Apr 2000, 6-7

pain, international consensus guidelines for infants, Nov 2001, 4-5

PORTs (Patient Outcomes Research Teams; AHRQ), Jun 2000, 1-5

smoking cessation and first-line medications, Sep 2000, 11

and variance measurement, May 2000, 4-5

ventilator weaning protocols for nonphysician health care professionals, Jul 2002, 6-7

Clinical practice guidelines and implementation

acute myocardial infarction, Jan 2001, 8-9

antithrombotics, Jan 2001, 8-9

asthma, Apr 2001, 8-9; May 2001, 1-2, 10

asthma coalitions, Mar 2000, 4-5

business coalitions, Sep 2001, 6-7

cardiopulmonary resuscitation and emergency cardiovascular care, Feb 2001, 3

champions, use of, Dec 2001, 1-2, 10

Chicago Diabetes Collaborative, Sep 2001, 6-7

Chronic Care Model, Sep 2001, 6-7

community acquired pneumonia, Oct 2001, 4-5

and computer technology, Jan 2001, 8-9; May 2002, 4-5

depression, May 2001, 1-2, 10

Group Health Cooperative (GHC; Seattle), Sep 2001, 6-7

Guidelines Applied in Practice (GAP; American College of Cardiology), May 2000, 1-3

HCO leaders and, Sep 2001, 6-7

helping clinicians, patients, and organizations use (JCAHO—specialty society round robin), May 2000, 1-3

Institute for Clinical Systems Improvement (ICSI; Bloomington, Minn), Sep 2001, 6-7

and Institute of Medicine Quality Chasm report, May 2001, 1-2, 10

medical informatics readiness checklist, May 2002, 4-5

National Kidney Foundation-Dialysis Outcomes Quality Initiative (DOQI), Jan 2000, 4-5

newsletter for physicians, and pneumonia, May 2000, 8-9

organizational factors and barriers in, Oct 2000, 11

Rapid Early Action for Coronary Treatment (REACT) campaign, Jul 2000, 4

transferabilty of guidelines, and implementation protocol, Jan 2002, 11

Clinical readiness, Jan 2002, 1-2, 10

bioterrorism, Jan 2002, 1-2, 10

Clinical vignettes, Jul 2000, 10

CMS Abstraction and Reporting Tool (CART), Jan/Feb 2005, 5

CMS Hospital Quality Measurement Projects, Oct 2003, 5, 10

Coalitions/collaboratives

asthma, Mar 2000, 4-5

Code program, and staff training for psychiatric inpatients, May 2001, 4-5

Codman, Ernest A.

application for awards, Dec 2003, 11

awards, Jan 2002, 8-9

Collaboration, of performance measurement, Feb 2003, 1

voluntary reporting of hospitals, Feb 2003, 1

Collaboration on performance measurement in diabetes care, Aug 2001, 1-2, 10

Collaboratives and ambulatory care, clinical improvement models

Ambulatory Medicine Quality Improvement Project (AMQUIP), Apr 2001, 8-9

Chronic Care Model, Improving Chronic Illness Care (ICIC) prgram and Breakkthrough Series (BTS), Apr 2001, 8-9

obstacles in, ranked, Apr 2001, 8-9

Communication

compliance problems, Jul, 3

problems, Sep, 1–2

Community acquired pneumonia, Oct 2001, 4-5; June 2003, 2-3

multiple clinical practice guidelines, Oct 2001, 4-5

Comparative data quality and validity, May 2003, 3

Comparison charts, Apr 2003, 6–7

Competence of staff, see Staff competence

Complementary and alternative medicine (CAM)

documentation in medical record, Aug 2000, 10

integrating into traditional care, Feb 2000, 1-3

multidisciplinary teams, Jun 2001, 8-9

Compliance Chatroom

behavioral restraint, distinguished from medical/surgical restraint, Apr 2001, 3

e-mail guidelines, Nov 2001, 3

family presence during emergency resuscitation, and guidelines, Feb 2001, 3

getting the real skinny on hand hygiene, Sep 2001, 3

override system for medication administration, Feb 2002, 3

root causes, Jul, 3

verbal orders, Jul 2001, 3

Compliancy consistency

credentialing, Nov 2001, 1-2, 10

Computer-based patient medical record systems, Feb 2001, 6-7; Jul 2001, 8-9

Computerized physician order entry (CPOE)

costing out benefits of, Nov 2002, 11

first starts, Jan 2001, 8-9

shortcomings of, and medication errors, Apr 2000, 10

Confidentiality. See Privacy/confidentiality

Conley Risk Assessment Scale, Mar 2000, 10

Conscious sedation, Oct 2000, 1

policy development and teams, Feb 2001, 8-9

Consumers

accessing and understating data, Sep/Oct 2004, 2–3

satisfaction measures, Sep/Oct 2004, 3

Consumer Assessment of Health Plans Survey (CAHPS), Sep/Oct 2006, 9

Continuum of Care

opioid agreements and chronic noncancer pain, May 2000, 6-7

Contracted services, responsibility for, Apr 2002, 1-2, 10

Control charts

attribute chart, Sep 2003, 6

continuous variables chart, Sep 2003, 6–7

and hospital core measures, Jun 2003, 2-3

and measurement variables types (X-bar S, X-bar R, XmR), Sep 2003, 6-7

for trauma care in ICU, for pneumonia, Sep 2000, 8-9

to understand data collected on a community, Mar 2003, 9, 11

use of for ORYX, on x-ray discrepancies, May 2000, 1-2

Coordinated Performance Measurement for the Management of Adult Diabetes, Aug 2001, 1

Core competencies of residents

and systems-sensitive skills, Sep 2001, 2

Core measures, Nov/Dec 2004, 2

and benchmarking, Jul 2003, 1-2, 10

for children’s care, Oct 2003, 1–3, 10

collaboration with JCAHO on, Jul 2003, 1-2, 10

and community acquired pneumonia (CAP) guidelines, Oct 2001, 4-5

first transmission for hospitals, Jun 2003, 2-3

and Hospital Quality Information Initiative, Feb 2003, 1; Mar 2003, 1, 8

increased requirements, Sep 2003, 3

for inpatient psychiatric services, Jul/Aug 2004, 8–9

in National Quality Measures Clearinghouse, May 2003, 4-5

inpatient pediatric asthma care, Mar/Apr 2004, 6–7; May/Jun 2004, 1

intensive care unit, Mar/Apr 2004, 6–7; May/Jun 2004, 1

numbers chosen by hospitals, Jun 2003, 2-3

pain management, Mar/Apr 2004, 6–7

pediatric core measures, Jul 2003, 1-2, 10

pilot testing for hospitals, Aug 2002, 1-2, 10

pneumonia and best practice program, Nov 2000, 8-9

quality improvement, Mar/Apr 2005, 1–2, 10–11

review of requirements and status, Feb 2003, 10-11

sepsis care, May/Jun 2004, 1, 8

for small and critical access hospitals, Apr 2003, 3

Core measures, and community acquired pneumonia guidelines, Oct 2001, 4-5

Coronary artery bypass grafting (CABG), publicly released data, Sep/Oct 2004, 2

Corporate scorecard, Sep/Oct 2004, 7

Corrective action plan (CAP), Jun 2003, 6–7

Credentialed practitioners

priority focus areas, Dec 2003, 9–10

Credentialing

checklist for, Nov 2001, 1-2, 10

lack of consistency as compliance problem, Nov 2001, 1-2, 10

Critical access hospitals

ORYX requirements for, Apr 2003, 3

Cultural-clinical care teams

and accreditors' standards revisions, Oct 2001, 4-5

and diabetes and hypertension, Sep 2001, 8-9

Cultural competence

in the care encounter, principles and tools for, Apr 2001, 1-2, 10

Culture Clues™ as tested framework, Apr 2001, 1-2, 10; Jul 2001, 4-5

and communicating with Vietnamese patients, Jul 2001, 5

in diverse community practices and Participatory Quality Improvement (PQI) model, May 2001, 4-5

and education/training, Apr 2001, 10; Oct 2001, 6-7

Culturally and Linguistically Appropriate Services (CLAS) Standards for Health Care, Apr 2001, 1-2, 10; May 2001, 6-7; Sep 2001, 8-9; Oct 2001, 6-7

Culture Clues™, Jul 2001, 4-5

Culture of safety, Nov/Dec 2004, 3

and error disclosure to patients policy, Mar 2001, 6-7

and hospital medication error reporting, Apr 2001, 11

and Joint Commission safety standards, Feb 2001, 1-2, 10

leaders and error reporting, Oct 2000, 8-9

sentinel event policy, Aug 2000, 8-9

and survey on medication error detection, reporting, and analysis, May 2001, 11

Culture tools, and cultural competence, Apr 2001, 1-2, 10; May 2001, 6-7; Jul 2001, 4-5

Cumulative bar chart, Mar/Apr 2004, 10–11

Customer service in health care, Dec 2001, 6-7

Dashboard display, Dec 2003, 7–8

Data accuracy checklist, Mar 2003, 3

Data analysis

and presentation, Jan/Feb 2004, 6

and quality improvement, May/Jun 2004, 7

of staff competence, May 2003, 1–2, 10

of staffing effectiveness, Feb 2003, 7–8

techniques, Feb 2003, 7–8

Data assessment, Jun 2003, 2

Data Clinic

antimicrobial prophylaxis before surgery, interventions for, Sep 2003, 8-10

cause-and-effect relationships, scientific criteria for, Jun 2003, 4-5, 7

Trial to Reduce Antimicrobial Prophylaxis Errors (TRAPE), Sep 2003, 8–10

Data collection, Feb 2003, 5; Jun 2003, 1, 10; Jan/Feb 2004, 6, 9

common identity, Nov/Dec 2004, 1–2

discussion of during survey in 2003, Feb 2003, 5, 11

for infection control surveillance measures, Mar/Apr 2004, 1–2, 8–9

for infection control program, Apr 2003, 2, 10; Jan/Feb 2005, 10-11

intervals, Mar 2003, 10-11

and measure set, Jun 2003, 3

measurement data, Mar/Apr 2005, 1–2

methods, Nov 2003, 2

National Nosocomial Infections Surveillance (NNIS) System and safety, Nov 2000, 10

for National Patient Safety Goals, Nov 2003, 1–2; May/June 2005, 4

and National Voluntary Hospital Reporting Initiative, May/Jun 2004, 2–3, 8

patient-level data, Jan/Feb 2005, 5

patient safety, Nov/Dec 2004, 3, 11

and performance improvement, Oct 2003, 11

and performance measurement training, Jul 2003, 3

pitfalls, Jan/Feb 2004, 9

and quality improvement, May/Jun 2004, 6–7

report cards, Mar/Apr 2005, 2

for small hospitals and critical access hospitals, Apr 2003, 3

on staff competency, May 2003, 1–2, 10

SCRIPT (Study of Clinically Relevant Indicators for Pharmacologic Therapy), Jan 2000, 8-9

statistical techniques, Mar 2003, 10-11

tips for involving staff, May/June 2005, 4-5

tools, Sep/Oct 2004, 4–6

Data completeness, Nov 2003, 4

Data correlations

scatter diagrams, Mar 2003, 6-7

Data dashboards, Mar/Apr 2006, 1-3, 10-11

Data displays, Mar/Apr 2004, 10–11

bar charts, Mar/Apr 2004, 10–11

cumulative bar chart, Mar/Apr 2004, 10–11

pictograph, Mar/Apr 2004, 10–11

run charts, Mar/Apr 2004, 10

scatter diagrams, Mar/Apr 2004, 10–11

Data Element Agreement Rate, Nov 2003, 3–4

Data Lab

medication error detection, Apr 2003, 8–9

Data management tool, Nov/Dec 2006, 3-5, 11

Data quality, Nov 2003, 3

Data reliability, Nov 2003, 3

Data sharing

in benchmarking on pediatric measures, Jul 2003, 1-2, 10

in collaborative benchmarking on falls, Aug 2001, 8-9; May 2003, 8-10

in disease management, Jul 2003, 4-5

Data transmission

on core measures, Jun 2003, 2-3

Data use

improvement of, Apr 2003, 11

system tracer, Mar/Apr 2004, 3–4

Decision aids (for patients)

bias in versus evidence based, Jul 2002, 4-5

criteria for selection, Jul 2002, 4-5

Mammography Decision Aid Storyboard, Aug 2000, 5-6

and electronic medical records, Jul 2002, 4-5

resources for customizing, Jul 2002, 4-5

Decision support tools (for practitioners)

how to find evidence-based answers to clinical questions, Dec, 8-9

medical informatics readiness and guidelines, checklist for, May 2002, 4-5

at point of care, Jan 2001, 8-9

PORTs (Patient Outcomes Research Teams; AHCPR), Jun 2000, 1-3

and use of clinical practice guidelines, May 2000, 3-5

worksheet for informed consent before procedures, Jun 2001, 4-5

Deep vein thrombosis (DVT), Nov/Dec 2004, 4–5, 7

Dementia and geriatric care, Sep 2003, 5

Depression-Anxiety Survey, Nov/Dec 2004, 10

Depression screening/assessment

age specific issues, Aug 2000, 1-3

assessment tools, Oct 2000, 10

failure to take antidepressants, Jun 2001, 11

guideline syntheses for (NGC), May 2001, 1-2, 3

U.S. Surgeon General’s Call to Action to Prevent Suicide, Jan 2000, 11

Design/redesign of processes and services

FMEA (failure mode and effects analysis) for proactive improvement, Sep 2002, 4-5. See also FMEA

integrating chemical dependence services into acute care, Sep 2000, 6-7

nutrition utilization service, Jul 2000, 6-7

pharmacists and interdisciplinary teams, Jun 2000, 4-5

reducing delays in presurgery activities, Oct 2000, 6-7

Decision aids (DA), Jul, 4–5

electronic medical records (EMR), Jul, 5

Diabetes

Chicago Diabetes Collaborative, Sep 2001, 7

collaboration on performance measurement of care, Aug 2001, 1-2, 10

and cultural clinical care team, Sep 2001, 8-9

Diabetes management, adolescents, Apr 2000, 4-5

Diagnosis, and good history and physical, Oct 2001, 2, 10

Dialysis Outcomes Quality Initiative (DOQI), Jan/Feb 2005, 8–9

Dimensions of performance, Oct, 3

Disaster planning, Sep, 11

Discharge planning/procedures

Early Discharge of Infant to Home (Codman Award), Jan 2002, 8-9

nursing discharge summary/patient instructions (for AMI guideline), Jan 2001, 8-9

patient involvement in, Oct 2001, 8-9

patient satisfaction with and case management, Nov 2001, 4-5

telephone follow-up, May 2001, 4-5

Disclosure policy and medical errors, Mar 2001, 6-7

Disease management

Disease-Specific Care (DSC) Certification Program (JCAHO)

criteria, Jul/Aug 2004, 4

data submission, Jul/Aug 2004, 5

measurement information form, Jul/Aug 2004, 4–5

onsite review, Jul/Aug 2004, 5

performance measurement phases, Jul/Aug 2004, 4–5

Healthy Ears model program (Physicians Health Plan of Mid-Michigan), Jul 2003, 4-5

strategies for in pneumonia best practice model (Nyack Hospital, NY)

Disease management strategies, Nov 2000, 8-9

Disease-Specific Care (DSC) Certification Program (JCAHO)

clinical practice guidelines and other evidence-based tools, Dec 2001, 1-2, 10

criteria, Jul/Aug 2004, 4

data submission, Jul/Aug 2004, 5

measurement information form, Jul/Aug 2004, 4–5

onsite review, Jul/Aug 2004, 5

performance measurement phases, Jul/Aug 2004, 4–5

introduction of standards for, Feb 2002, 1-2, 10

Doctors’ Office Quality (DOQ), Jul/Aug 2004, 7

performance measures, Jul/Aug 2004, 7

Documentation, and history and physicals, Oct 2001, 1-2, 10

Domestic abuse, settings for screening, Jul 2000, 11

Drill-down questioning, Apr 2003, 11

Drug Abuse Treatment Outcome Studies project, Nov/Dec 2004, 9

Drug-drug interactions, and antibiotics for respiratory infections, Jan 2001, 11

Drug errors, Feb 2000, 11

Drug use principles, Oct 2001, 11

Dual disorder and integrated treatment models and outcomes, Mar 2001, 8-9

Editorial Advisory Board, Jul/Aug 2004, 1–2, 11

Education

on pain management, Aug, 6–7

of staff on emergency procedures, Aug, 9

Education compass, Jun 2000, 8-9

Education of patient/family

acetaminophen overdosage of children and adolescents, Mar 2001, 11

adolescents with diabetes, Apr 2000, 4-5

ambulatory surgery centers and pain, Jan 2001, 1-2, 10

anticoagulation management service, May 2001, 8-9

antidepressants, and complications/side effects, Jun 2001, 11

asthma coalitions, Mar 2000, 4-5

asthma inhalers with chlorofluorocarbons, phase-out, Feb 2001, 3

complementary and alternative medicine, Feb 2000, 1-3

heart failure patients, Dec 2001, 4-5

heart failure self-management, Feb 2001, 4-5

herbal medicine precautions, Aug 2001, 3

literacy and readability, Jan 2000, 10

Mammography Decision Aid Storyboard, Aug 2000, 4-5

medication compliance and individual risk profiles, Jul 2001, 11

opioid agreements and chronic noncancer pain, May 2000, 6-7

organ procurement, Nov 2000, 1-3

patients at risk of heart attack and response to symptoms, Jul 2000, 4-5

total joint replacement and rehabilitation, Apr 2001, 6-7

Total Joynt Camp, Jun 2000, 6-7

written guidelines for providers to help persons with limited English skills (DHHS, Title VI), Dec 2000, 10

Education programs, Jan/Feb 2004, 1, 4, 8

effectiveness measurement, Jan/Feb 2004, 8

evaluation of individual plan, Jan/Feb 2004, 4

evaluation of organization’s plan, Jan/Feb 2004, 4, 8

behavior changes, Jan/Feb 2004, 8

patient learning, Jan/Feb 2004, 4

patient reaction, Jan/Feb 2004, 4

results evaluation, Jan/Feb 2004, 8

outcomes of, Jan/Feb 2004, 1, 4

patient education grants, Jan/Feb 2004, 4

plan development, Jan/Feb 2004, 8

Education/training of staff

on chemical dependence services and acute care, Sep 2000, 7

clinical pathways, Feb 2002, 4-5

cultural competence, Apr 2001, 1-2, 10

Culture Clues™, Jul 2001, 4-5

on data collection, Oct 2003, 11

emergency management plans, Mar 2002, 1-2, 10

mock code program, Mar 2001, 4-5

orientation of forensic personnel, Mar 2002, 6-7

pain assessment of children, Dec 2001, 8-9

simulation-based techniques and anesthesia care, Feb 2001, 4-5

Education Compass, Jun 2000, 8-9

on neutropenic fever, Aug 2000, 6-7

on nosocomial heel ulcers, Apr 2000, 7

on organ procurement, Nov 2000, 3

and quality care improvement, Jun 2000, 8-9

on restraint/seclusion, Jul 2000, 1-3, Nov 2000, 6-7

on total parenteral nutrition, Jul 2000, 7

Elderly patient assessments, Sep, 8–9

Elderly patients

inappropriate medication prescribing, Mar 2002, 8-9

pain assessment, Aug 2001, 4-5

self-reporting tools, Aug 2001, 4-5

Electronic diaries and chronic pain, Oct 2001, 3

compared to paper reports, Oct 2001, 3

Electronic health infrastructure, Jan/Feb 2005, 2–3

Electronic medical record

and ambulatory care, Jul 2001, 8-9

and clinical practice guidelines, Jan 2001, 8-9

and systemwide integration, Feb 2001, 6-7

E-mail in the clinical encounter, and clinician practice and opinion, Jun 2001, 6-7

E-mail guidelines, Nov 2001, 3

Emergency departments

overcrowding, May/Jun 2004, 10–11

risk reduction strategies, Oct, 11

Emergency management, Aug, 8–9

disaster planning, Sep, 11

drills, Aug, 9

staff education, Aug, 9

standards relevance, Aug, 8

Emergency management plans, Mar 2002, 1-2, 10

drills, Mar 2002, 2

staff training, Mar 2002, 1-2, 10

weapons of mass destruction, Mar 2002, 2, 10

Emergency resuscitation, and family presence, Feb 2001, 3

End-of-life care, Jul/Aug 2005, 1-3, 11

Enterprisewide business model, May 2000, 10

EPIC collaborative, and bloodstream infections outcomes, Jul 2001, 6-7

Error reduction/error prevention/risk reduction

ADES (adverse drug events), Jun 2000, 10

computerized physician order entry (CPOE), Apr 2000, 10

and high-alert medications, Feb 2001, 11

and Joint Commission safety standards, Feb 2001, 1-2, 10

leadership in health organizations, Oct 2000, 8-9

Medication Safety Self-Assessment (ISMP), Feb 2001, 11

and teamwork training, Feb 2001, 4-5

and verbal orders (ISMP; NCC MERP), Jul 2001, 3

Error, definition, Feb 2003, 6

classifications of, Feb 2003, 6

Errors/error reporting

forums, conferences, and resources, Jul 2000, 8-9

and Joint Commission safety standards, Feb 2001, 1-2, 10

leaders and error reporting and prevention, Oct 2000, 8-9

and MedMARx, First Annual Report on Medication Errors (USP), Apr 2001, 11

needed to manage risk, Sep 2001, 4-5

notification form, Sep 2001, 4-5

pharmacists and, Mar 2000, 6-7

and Survey on Medication Error Detection, Reporting, and Analysis (ISMP), May 2001, 11

Survey of Top Patient Concerns (Sep 1999), 2000

Evidence-based medicine

clinical improvement collaboratives and ambulatory care, Apr 2001,

clinical practice guidelines, Dec 2001, 1-2, 10

Disease-Specific Care Certification, Dec 2001, 1-2, 10

Evidence-based practice (EBP)

and discontinuance of nursing practices, Jun, 11

Evidence-based Practice Centers (EPCs), use of as “science partners,” Jun 2001, 3

guideline support tools at the point of care, Jan 2001, 8-9

and the Institute of Medicine Quality Chasm report, May 2001, 1-2, 10; Jun 2001, 1-2, 10

Evidence-based medicine/health care, Feb 2000, 10; Mar 2000, 8-9; Apr 2000,10; May 2000, 3-5; Jun 2000, 1-3; Dec 2000, 8-9. See also Best practices/best practice policy; clinical practice guidelines

Evidence-based Practice Centers, release of recommendations on tough topics

acute otitis media, management of, Jun 2001, 3

anesthesia management during cataract surgery, Jun 2001, 3

cancer pain, management of, Jun 2001, 3

mechanical ventilation, criteria for weaning from, Jun 2001, 3

traumatic brain injury in children and adolescents, rehabilitation for, Jun 2001, 3

External benchmarking, Jan/Feb 2005, 11

Eye on JCAHO, Jan/Feb 2004, 3, 11, 3, 11; Mar/Apr 2004, 3–4; May/Jun 2004, 9

data use system tracer, Mar/Apr 2004, 3–4

performance measurement, Jan/Feb 2004, 3, 11; May/Jun 2004, 9

Quality Reports, Jan/Feb 2004, 3, 11

Failure mode and effects analysis (FMEA)

as evaluation tool for JCAHO national Patient Safety Goals, Sep 2002, 1-2, 10

failure modes to watch out for, Nov 2002, 8-9

Institute for Safe Medication Practices and patient controlled analgesia, Nov 2002, 8-9

as proactive process improvement tool, Sep 2002, 4-5

to redesign patient controlled analgesia process, Jan 2003, 5-6

processes benefiting from, Sep, 4–5

VA worksheet for, Nov 2002, 8-9

Falls

collaborative benchmarking project (VA), May 2003, 8-10

assistive devices, May 2003, 8-10

data measures for, May 2003, 8-10

definition of benchmarking (for collaboration), May 2003, 8-10

medication formulary, May 2003, 8-10

safe rooms, May 2003, 8-10

toileting program, May 2003, 8-10

falls risk assessment scale, Mar 2000, 10

multidisciplinary care plans and reassessment, Dec 2000, 1-3

and multiple line graphs, Dec 2002, 6-7; Aug 2003, 1-2, 10

prevention with data measures, May 2003, 8–10

risk reduction through multiple measures, Apr 2003, 4-5

sentinel event policy and root cause analysis, Aug 2000, 8-9

and staffing effectiveness, Dec 2002, 6-7; Aug 2003, 1-2, 10

using MDS (Minimum Data Set) with other falls data in long term care, Apr 2003, 4-5

Family, presence of during emergency resuscitation, Feb 2001, 3

Federation of American Hospitals, Jan/Feb 2005, 4

First Hand

AHRQ Evidence-based Practice Center (EPC) Evidence Report/E. Wesley Ely, MD, MPH, et al: design of ventilator weaning protocols, Jul, 6–7

Bellin Health (Green Bay, Wis)/Tina deGroot, RN, MSN, CNS: Joints in Motion (total joint replacement), Apr 2001, 6-7

Centegra Health System (McHenry, IL), Michael Eesley: How to turn a sentinel event policy and process into a way of life, Aug 2000, 8-9

Danbury Hospital/Eastern Connecticut Health Network (Manchester), Robin Ackley Hassig, MLS, and Jeannine Cyr Gluck, MLS: How to find evidence-based information that matters, Dec 2000, 8-9

Greenwich Hospital (Connecticut)/Patricia C. Dykes, MA, RN, and Elizabeth Cambira, MS, RN: urine sampling methods, Aug 2001, 6-7

Huntsman Cancer Institute (Salt Lake City, UT)/Vickie L. Venne, MS, and Jackie A. Smith, PhD: teenage-friendly informed consent forms, Jan 2002, 6-7

Jackson Purchase Medical Center (Mayfield, KY)/Julia Grove, RN, MSN, and Bob Bush: orientation brochure for forensic staff, Mar 2002, 6-7

Kaiser Permanente Medical Center (San Francisco, CA)/Gayle Tang, MSN, RN: Multicultural Services Department and Interpretaters Service, Oct 2001, 6-7

Lexington VA Medical Center (Ky)/Steve Kraman, MD, and Linda Cranfill: disclosure policy and risk management program for medical errors, May 2001, 6-7

Nash Health Care systems (Rocky Mount, NC)/Guyla C. Evans: incremental integration of systemwide electronic medical record, Feb 2001, 6-7

Nutrition Screening Initiative (three authors): Physician’s guide to nutrition care of elderly with chronic disease, Apr 2002, 4-5

Nyack Hospital I(NY)/Eve Borzon, RN, BSN, MA, MPA, and Michelle Evangelista, RN, BA,MHSA: Best practice model and disease management strategies, targeting pneumonia, Nov 2000, 8-10

Providence Health System-San Fernando Service Area (Burbank, Calif)/Julie Harmata-Booth, MS, CPHQ, RHIT: Using control charts to manage trauma care, Sep 2000, 8-9

Queen of Peace Hospital (New Prague, MN)/ Chaplain Loy Jeffrey: advance directives development, Feb 2002, 6-7

Shands Hospital (Gainesville, FL)/Peggy Guin, PHD, ARNP, CNRN and Kathy Gamble, MN, ARNP, OCN: pain management patient education program, Aug, 6–7

Society of Healthcare Epidemiology of America (SHEA)/Barbara Braun and Stephen B. Kritchevsky: bloodstream infection outcomes and benchmarking, Jul 2001, 6-7

Tampa General Hospital (Tampa, FL)/Candace J. Billingsley, MSW, LCSW: redesigning for outcomes improvement, Jun 2002,  6–7

University of Medicine and Dentistry-Robert Wood Johnson Medical School, Center for Healthy Families and Cultural Diversity (New Brunswick, NJ)/JoAnn Kairys, MPH, and Christine Stroebel: Participatory Quality Improvement (PQI)©: model to improve health of diverse communities, May 2001, 6-7

Van Wert County Hospital Association (Ohio)/Debbie Lewis: medical records Processes, Oct, 8–9

Watertown Area Health Services (Watertown, WI)/Kristin Baird, RN, BSN, MHSA: customer service, 2001, 6-7

Flower Hospital, Oct 2003, 6–7, 10

case study, Oct 2003, 6–7, 10

chemotherapy ordering process improvement, Oct 2003, 6–7, 10

FOCUS-PDCA, and antibiotics administration, Jan 2001, 4-5

FOCUS-PSDA and measurement, Mar 2003, 4-5

Forum

appropriate drug use principles, Oct 2001, 11

At the Heart of Implementation: How Can We Help Clinicians, Patients, and Organizations Use Clinical Practice Guidelines (JCAHO conference call forum), May 2000, 3-5

physician medication ordering improvement process, Jan 2001, 6-7

Spotlighting Strategies and Sharing Solutions (Joint Commission and National Patient Safety Foundation, Chicago, Oct 6, 2000), Jan 2001, 6-7

Staying on Message for Patient Safety Across All Sectors: Leaders Share Resources and Initiatives (3 conferences with JCAHO support), Jul 2000, 8-9

Virtual Medicine (AMA/Clinical Quality Improvement Forum [CQIF]: advances in informatics Chicago, Apr 23, 2001), Jun 2001, 6-7

Foster care and wraparound services, Oct 2000, 4-5

Foundation for Accountability (FACCT), Sep/Oct 2004, 2

Frequency tables, Sep/Oct 2004, 4–5

FrontLine

Advocate-Lutheran General Hospital (Park Ridge, Ill), neutropenic fever, Aug 2000, 6-7

Brookdale University Hospital and Medical Center (Brooklyn, NY): pain assessment in children, Dec 2001, 8-9

Chicago Prostate Cancer Center (CPCC) (Westmont, Ill), Dec 2000, 6-7

Children’s Hospital Medical Center (Cincinnati, OH): clinical pathways, Feb 2002, 4-5

Community Medical Centers (Fresno, CA): commitment to culture of safety takes the fear and burden out of reporting, Sep 2001, 4-5

Crawford Memorial Hospital (Van Buren, Ark), presurgery activity timeliness, Oct 2000, 6-7

Department of VA Medical Center (Martinsburg, WVa)nosicomial pressure ulcers, Apr 2000, 6-7

Geisinger Health System (Danville, PA): anticoagulation management service systemwide, May 2001, 8-9

Hartford Hospital (Connecticut): quality improvement, Jun 2002, 4–5

Inova Alexandria Hospital (Vir), pharmacists and medication administration process, Mar 2000, 6-7

Metropolitan Methodist Hospital (San Antonio, TX): automated nutrition screening, Nov 2001, 6-7

Northeast Methodist Hospital (San Antonio, TX): admitting pharmacist and improvement in administration of first dose antibiotics, Jan 2001, 4-5

Northwest Community Hospital, Dec, 8–9

North Shore Medical Center (NSMC) (Salem, Mass), PI tools and chemical dependence services, Sep 2000, 6-7

Northwest Community Hospital (Arlington Heights, Ill), pain management, Feb 2000, 6-7

Nutrition Utilization Service, Phoenix Indian Medical Center (Ill), total parenteral nutrition and serum prealbumin levels), Jul 2000, 6-7

Ohio State University Health System, Jan 2003, 5–6

Pathways Treatment Center (Kalispel, Mon), staff training on restraint and seclusion, Nov 2000, 6-7

Peninsula Regional Medical (Salisbury, MD),all physician newsletters, May 2000, 8-9

Rowan Regional Medical Center (Salisbury, NC), total joint replacement, Jun 2000, 6-7

St Mary Hospital (Livonia, Mich), emergency center registration process, Jan 2000, 6-7

Tuscaloosa VA Medical Center (AL): mock code program and staff training for psychiatric inpatients, Mar 2001, 4-5

University of Washington Medical Center, cultural competency tools (Culture Clues™), Jul 2001, 4-5

Geriatric care. See Elderly care

Geriatric Institutional Assessment Profile (GIAP), Sep 2003, 4–5

and dementia care, Sep 2003, 5

and nursing, Sep 2003, 4–5

Graduate medical education

Accreditation Council for Graduate Medical Education (ACGME), collaboration with JCAHO on standards and accountability, Sep 2001, 1-2, 10

and Eindhoven Classification System for root causes of near misses and sentinel events, Sep 2001, 1-2, 10

and simulation-based experiential learning, Sep 2001, 1-2, 10

Group Health Cooperative (GHC; Seattle) and guideline implementation, Sep 2001, 6-7

Guidelines Applied in Practice (GAP; American College of Cardiology), for acute myocardial infarction, Jan 2001, 8-9

Hand hygiene, Sep 2001, 3; May/June 2005, 1-3, 8-9, 10, 11

and infection control, May/June 2005, 1-3, 10

and Joint Commission National Patient Safety Goals, May/June 2005, 3

Joint Commission requirements, May/June 2005, 3

staff involvement, May/June 2005, 1-3, 10

Hand washing, Nov 2003, 10

Handwriting, and medication errors, Jan 2001, 6-7

Health care-associated infections (HAIs), Mar/Apr 2006, 7-9

reporting of, Mar/Apr 2006, 7-9

Health care organizations

medication error reporting, Mar/Apr 2005, 4, 11

Health Insurance Portability and Accountability Act (HIPAA), Jul 2001, 1-2, 10

Health Plan Employer Data and Information Set

quality criteria, Jan/Feb 2005, 6–7

Heart and heart surgery hospitals, Nov/Dec 2006, 1-11

Heart attack symptoms response, Jul 2000, 4-5

rapid early action for coronary treatment (REACT), Jul 2000, 4

Heart care study, Nov/Dec 2006 1, 11

Heart failure; Jun 2003, 2-3

hospital core measure set, Jun 2003, 2-3

Patients

education of, Dec 2001, 4-5

and tools measuring self-management, Apr 2001, 4-5

report card, Aug 2002, 3

Hepatitus B virus, Jun, 8–9

and newborn protection, Jun, 8–9

Herbal medicines precautions

presurgery assessment and discontinuation, May 2002, 11

reference card, Aug 2001, 3

High-alert medications, and error prevention strategies, Feb 2001, 11

injectable potassium chloride concentrate, Feb 2001, 11

Hill Physicians Group

quality criteria, Jan/Feb 2005, 6–7

Histograms, Jul 2003, 8–9; Nov 2003, 5-6

History and physicals, Oct 2001, 1-2, 10

compliance problems, Oct 2001, 2

tips on documenting the history, Oct 2001, 10

Home care

medication management system evaluation, Dec 2003, 4, 9

ORYX requirements, Jan 2003, 3; Jan/Feb 2004, 10

performance measurement requirements, Nov 2003, 11; Mar/Apr 2005, 9; ; Jan/Feb 2006, 4

quality measures, Nov/Dec 2004, 6–7, 11

Home care performance measurement challenges, Mar 2003, 10–11

Home medical equipment, Jun 2003, 11

performance measurement challenges, Jun 2003, 11

Hospitals

core measures, Jun 2003, 2–3; Sep 2003, 3; Mar/Apr 2005, 1-2, 10-11

discharge data, Mar 2003, 9, 11

ejection fraction documentation, Sep/Oct 2004, 3

infection reporting guidelines, Mar/Apr 2006, 7-9

Measure Maintenance Workgroup, Nov/Dec 2004, 2

medication management system evaluation, Dec 2003, 4, 9

ORYX requirements, Jan/Feb 2004, 10

pay-for-performance programs, Jan/Feb 2005, 7

performance measurement requirements, Nov 2003, 11; Mar/Apr 2005, 9; ; Jan/Feb 2006, 4

Quality Measures, Nov/Dec 2004, 1,11

quality of services, Nov/Dec 2004, 2

supervision of residents, Sep 2001, 1-2, 10

visit concerns, and medication errors, Feb 2000, 11

Hospital-based inpatient psychiatric services, Jul/Aug 2005, 8-9

core measures for, Jul/Aug 2005, 8-9

Hospital Compare Web site, Jul/Aug 2005, 4-5, 7; Nov/Dec 2006, 2

Hospital Consumer Assessment of Health Plans Survey (HCAHPS), Jul/Aug 2004, 10–11; Jan/Feb 2005, 4

Hospital Quality Information Initiative, Mar 2003, 1, 8

patient perspectives on hospital care, Mar/Apr 2005, 7

Hospital Quality Alliance (HQA), Jan/Feb 2005, 4–5; Jan/Feb 2006, 3

and Hospital Compare Web site, Jul/Aug 2005, 4-5, 7

Hospital Quality Information Initiative, Mar 2003, 1, 8; Jul/Aug 2005, 5

Hypertension, and clinical-cultural care teams, Sep 2001, 4-5

Immunization registries, for children, May 2001, 3

National Network for Immunization Information (NNII), survey of parents, May 2001, 3

Improving Chronic Illness Care program (Robert Wood Johnson Foundation), and clinical improvement collaboratives, Apr 2001, 8-9

Improving organization performance

2005 performance measurement requirements, Mar/Apr 2005, 5

Individual-centered evaluation (ICE)

and sample condition-specific probe questions, Mar 2001, 1-2, 10

systems analysis, Mar 2001, 1-2, 10

Infants, pain assessment, Nov 2001, 4-5

Infection control

and antimicrobial resistance, Aug 2001, 11; Dec 2001, 11

and anthrax, Mar 2002, 3

and benchmarking, Jul 2001, 6-7; Aug 2003, 8-10

and bioterrorism, Jan 2002, 1-2, 10; Mar 2002, 1-2, 10-11

and catheter-related urinary tract infections, Jul 2001, 11; Apr 2003, 1-2, 10

data collection for, Apr 2003, 1-2, 10; Mar/Apr 2004, 1-2, 8-9; Jan/Feb 2005, 10-11

EPIC collaborative and bloodstream infections, Jul 2001, 6-7

hand hygiene, Sep 2001, 3; Oct 2002, 2; Nov 2003, 10; May/June 2005, 1-3, 10

Joint Commission requirements, May/June 2005, 3

hepatitis B vaccination of newborns, Jun 2002, 8-9

housekeeping, oct 2002, 1-2, 10

in intensive care units, May/June 2005, 3

measurement components of, Apr 2003, 1-2, 10; Mar/Apr 2004, 1-2, 8-9

and measurement pilot testing, Jan 2003, 7

nosocomial infections, Oct 2002, 1-2, 10

patient and family participation, Oct 2002, 1-2, 10

physician and nurse strategies, Oct 2002, 1-2, 10

surgical site infections, Sep 2001, 1; Dec 2002, 3; Aug 2003, 8-9

and survey process, Dec 2002, 3

toxic shock syndrome and postoperative complications, May 2000, 11

and Trial to Reduce Antimicrobial Prophylaxis Errors (TRAPE), Dec 2002, 3; Sep 2003, 8-10

and vancomycin resistant enterococci (VRE), action recommendations, Dec 2001, 11

Influenza vaccinations

and distribution delay, Sep 2000, 10

Thimerosal (mercury), Sep 2000, 10

Information management

enabling enterprise business model, May 2000, 10

performance measurement requirements and new standards, Jun 2003, 1, 10

telemedicine and “telepresence” to patients, Apr 2000, 1-3

Informed consent

core measures, Mar/Apr 2004, 6–7; May/Jun 2004, 1

forms, Jan 2002, 6-7

The Medical Decision Worksheet, Jun 2001, 4-5

opioid agreements, May 2000, 6-7;

organ procurement, Nov 2000, 1-3

practicing on unconscious patients, Jun 2000, 11

before surgery and other procedures, Jun 2001, 4-5

and NQF's Safe Practice 10, Nov/Dec 2005, 1-3

teenage-friendly, Jan 2002, 6-7

Inpatient pediatric asthma care

Institute for Clinical Systems Improvement, and guideline implementation, Sep 2001, 6-7

Institute for Healthcare Improvement, Nov/Dec 2004, 11

100K Lives Campaign, Sep/Oct 2005, 4-5

results of, Sep/Oct 2006, 1-3, 10-11

Institute of Medicine (IOM), Crossing the Quality Chasm Report

and clinical improvement collaboratives, Apr 2001, 8-9

and clinical practice guidelines, May 2001, 1-2, 10

and Virtual Medicine forum (AMA/CQIF), Jun 2001, 6-7

Institute for Safe Medication Practices (ISMP) and failure mode and effects analysis, Nov 2002, 8-9

and patient controlled analgesis, Nov 2002, 8-9

Integrated Healthcare Association (IHA)

pay-for-performance programs, Jan/Feb 2005, 7

Integrated treatment models and outcomes, and dual disorder, Mar 2001, 8-9

Intensive care unit, Nov/Dec 2004, 4-5

core measures, Mar/Apr 2004, 6–7

and end-of-life care, Jul/Aug 2005, 1-3, 11

Interdisciplinary team planning, Jul, 8-9

Internal benchmarking, Jan/Feb 2005, 11

Interpreters

education/training and cultural competency, Apr 2001, 1-2, 10

for limited- and non-English speaking patients, Oct 2001, 6-7

Interrelationship diagrams, Sep/Oct 2004, 5–6

Interviews

Diane de Michele Cousins, RPh: Medication error reporting and prevention, Oct 2000, 8-9

June Dahl, PhD: Pain management improvement, Apr 2000, 8-9

Linda A. Headrick, MD, PhD: Education and quality care improvement, Jun 2000, 8-9

Gordon Mosser, MD, Institute for Clinical Systems Improvement (ICSI); and Michael E. Stuart, MD, Group Health Cooperative of Puget (GHC): getting it all together with guidelines, Sep 2001, 6-7

Chris Pasero, RN, MSN: Pain management improvement, Apr 2000, 8-9

Janice Schriefer, RN, MSN, MBA: Strategies for teams and pathways in a merger, Feb 2000, 8-9

Steven H Woolf, MD, MPH: A framework to determine which interventions work best, Mar 2000, 8-9

Iowa Satisfaction with Anesthesia Scale (ISAS), Jan 2000, 3

Joint Commission on Accreditation of Healthcare Organizations (JCAHO)

Centers for Medicare & Medicaid Services (CMS), Nov/Dec 2004, 1

corporate scorecard for new accreditation process, Sep/Oct 2004, 7

Department of Performance Measurement and Health Informatics, Nov/Dec 2004, 7; Jan/Feb 2005, 4-5; Mar/Apr 2005, 3

Division of Accreditation Operations, Nov/Dec 2004, 11

DVT performance measurement set, Nov/Dec 2004, 5, 7

National Patient Safety Goals, Sep/Oct 2005, 6-7, 11

pay-for-performance programs

design, Jan/Feb 2005, 1, Jan/Feb 2005, 11

principles, Jan/Feb 2005, 2–Jan/Feb 2005,3

quality improvements, Jan/Feb 2005, 6

Pedi-QS framework, Jan/Feb 2005, 9

performance measurement, Mar/Apr 2005, 4-5

data, Jan/Feb 2005, 5

requirements for 2005, Mar/Apr 2005, 4-5

strategies, Mar/Apr 2005, 6

Quality Check, Sep/Oct 2004, 2, 8–10; Mar/Apr 2005, 1; Jul/Aug 2005, 6-7

Quality Reports, Nov/Dec 2004, 2

Speak Up™ campaign, Jun 2002, 1–2, 10

The Specification Manual for National Hospital Quality Measures, Jan/Feb 2005, 5

Joint Commission Focus, Jul/Aug 2004, 4–5

disease-specific care (DSC) certification, Jul/Aug 2004, 4–5

Joint Commission “linkage standards,” and individual-centered evaluation (ICE), Mar 2001, 1-2, 10

Joint Commission privacy and security requirements, HIPAA regulations, Jul 2001, 1-2, 10

Joint Commission Quality Report

Merit badges, May/June 2005, 11

Joint Commission safety standards, as framework for error prevention/reduction, Feb 2001, 1-2, 10

Joint replacement program, and education of patient/family, Apr 2001, 6-7

Journal clubs, Nov 2000, 4-5

Kidney Disease Outcomes Quality Initiative (K/DOQI), Jan/Feb 2005, 8–9

Know Your Tools/Options

chemical and biological weapons reference charts, Jan 2002, 4-5

chronic pain assessments, Mar 2002, 4-5

community-acquired pneumonia (CAP) and clinical practice guidelines (CPGs), Oct 2001, 4-5

decision aids (DA), Jul, 4–5

failure mode and effects analysis (FMEA), Sep, 4–5

helping heart failure patients with self-management, Apr 2001, 4-5

informed consent before procedures and The Medical Decision Worksheet, Jun 2001, 4-5

pain assessment in elderly patients, Aug 2001, 4-5

pain assessment in infants, Nov 2001, 4-5

share decision making (SDM), Jul, 4–5

simulation techniques and teamwork training, Feb 2001, 4-5

Laboratories

performance measurement, Mar/Apr 2005, 9

performance measurement requirements, Jan/Feb 2006, 5

Lawrence Memorial Hospital (LMH)

case study, Nov 2003, 8–9

Leadership

2005 performance measurement requirements, Mar/Apr 2005, 5

core measures, Mar/Apr 2005, 1–2, 10–11

data reports, Mar/Apr 2005, 2

quality improvement, Mar/Apr 2005, 10

responsibilities in performance measurement, May 2003, 11

role in performance improvement, Sep/Oct 2004, 3

Leapfrog Group, May/Jun 2004, 9

Incentive & Reward Compendium Guide, Jan/Feb 2005, 6

Leapfrog Hospital Rewards Program, Jan/Feb 2005, 7

performance measures, Nov/Dec 2004, 4–5

Level systems and revised behavioral health care standards

cognitive behavioral therapy, Dec 2002, 1-2, 10

profiles: KidsPeace (Orfield, Penn), Villa Maria (Timonium, Md), Willowglen Academy (Sparta, NJ), Dec 2002, 1-2, 10

Limited English proficiency guidelines, Dec 2000, 10

Limited-English proficient (LEP) patients, Oct 2001, 6-7

Literacy, and assessment of asthma inhaler phase-out brochure, Mar 2001, 3

Literacy/learning needs, assessment of. See also Cultural competence; Education of patient/family

asthma inhaler phase-out brochure, Mar 2001, 3

pneumonia patent education brochure, Jan 2000, 10

Lives saved

IHI's 100,000 Lives Campaign, Sep/Oct 2006, 1-3, 10-11

Long term care

medication management system evaluation, Dec 2003, 4, 9

ORYX requirements, Jan 2003, 3; Jan/Feb 2004, 11

performance measurement requirements, Nov 2003, 11; Mar/Apr 2005, 9; Jan/Feb 2006, 5

quality measures data, Nov/Dec 2004, 11

and staffing effectiveness standards, Aug 2003, 1–2, 10

Mammography Decision Aid Storyboard, Aug 2000, 5-6

Mammography services, and low-use populations, Aug 2000, 4-5

Managed Behavioral Health Care Organizations (MBHOs), Nov/Dec 2004, 11

Managed care organizations (MCOs)

modified performance measurement requirements, Nov/Dec 2004, 11

Management of Human Resources (HR)

2005 performance measurement requirements, Mar/Apr 2005, 5

Management of Information (IM)

2005 performance measurement requirements, Mar/Apr 2005, 5

Management of the Environment of Care (EC)

2005 performance measurement requirements, Mar/Apr 2005, 5

Matrix diagram, Feb 2003, 7

Measure Maintenance Workgroup, Nov/Dec 2004, 2

"Measures to Market Project" researchers, Mar/Apr 2005, 7

Measuring Up

dimensions of performance, Oct 2002, 3

fall reduction, Apr 2003, 4–5

Joint Commission expectations, Dec 2002, 4–5

Joint Commission requirements, Oct 2002, 3

medication processes, Dec 2002, 4–5

periodic performance review (PPR), Jun 2003, 6–7

restraint protocols, Jan 2003, 4

tracer methodology, Jul 2003, 6–7

Measurement

documentation, Sep/Oct 2006, 5-7

evaluating, Sep/Oct 2006, 5

interpreting data, Sep/Oct 2006, 5-7

Joint Commission requirements, Sep/Oct 2006, 4-7

for critical test results, Sep/Oct 2006, 4-5

for fall reduction programs, Sep/Oct 2006, 5

for hand hygiene, Sep/Oct 2006, 5

for National Patient Safety Goals, Sep/Oct 2006, 4-5

and nursing practice, Sep 2003, 1-2, 10

and Six Sigma, Mar/Apr 2004, 5, 9

Medical Decision Worksheet, and informed consent before procedures, Jun 2001, 4-5

Medical informatics

advances in, and “Virtual Medicine” Clinical Quality Improvement Forum (AMA), Jun 2001, 6-7

readiness and guidelines, checklist for, May 2002, 4-5

Medical Management Planning/BENCH-marking Effort for Networking Children's Hospitals, Jan/Feb 2005, 9

Medical record automated, Jul 2001, 8-9

and history and physicals, Oct 2001, 1-2, 10

Medical records processes, Oct, 8–9

chart assembly, Oct, 8–9

chart incompletions, Oct, 8–9

Medical records

documentation and review, Aug 2000, 10

emergency department registration, Jan 2000, 6-7

Medical Staff (MS)

2005 performance measurement requirements, Mar/Apr 2005, 5

Medicare Prescription Drug Improvement and Modernization Act (MMA), Sep/Oct 2004, 3

Care Management Performance Demonstration Pilot Program, Jan/Feb 2005, 7

starter set, Jan/Feb 2005, 4

Medication administration

inappropriate prescriptions for elderly patients, Mar 2002, 8-9

improving calculations, Nov/Dec 2005, 6-7, 11

override dispensing system, Feb 2002, 3

Medication compliance

consideration of individual risk profiles, Jul 2001, 11

after discharge from cardiac unit, Nov/Dec 2005, 4-5, 10

failure to take antidepressants, Jun 2001, 11

performance improvement project, Nov/Dec 2005, 4-5, 10

Medication delivery systems, Dec 2001, 3

Medication error

definition, Mar/Apr 2005, 3

detection methods, Apr 2003, 8–9

reduction programs, Mar/Apr 2005, 3–4, 11; Nov/Dec 2005, 6-7, 11

reporting taxonomy, Nov/Dec 2005, 8-10

Medication management

2005 performance measurement requirements, Mar/Apr 2005, 5

and measurement pilot testing, Jan, 7

priority focus areas, Dec 2003, 4, 9

and medication errors, Dec 2003, 4, 9

Medication processes, Dec, 4–5

National Patient Safety Goals, Dec, 5

Medication reconciliation, Nov/Dec 2006, 6-8

Medication use/error

acetaminophen overdosage of children and adolescents, Mar 2001, 11

and admitting pharmacist, role of, Jan 2001, 4-5

and patient safety, Jun 2002, 2

appropriate drug use principles, Oct 2001, 11

complementary and alternative medicine, Feb 2000, 1-3; Aug 2000, 10

compliance, Jul 2001, 11

computerized physician order entry (CPOE), Apr 2000, 10

conscious sedation and, Oct 2000, 1-3

and falls, Dec 2000, 1-3

hospital visit drug concerns and, Feb 2000, 11

and MedMARx, First Annual Report on Medication Errors (USP), Apr 2001, 11

methods of identifying, compared, Dec 2000, 11

pharmacists, role of, Mar 2000, 6-7

and physicians’ medication ordering improvement project, Jan 2001, 6-7

psychotropic drugs and cardiovascular monitoring, Sep 2000, 4-5

reporting and prevention, Oct 2000, 8-9

and Survey on Medication Error Detection, Reporting, and Analysis (ISMP), May 2001, 11

MedMARx and hospital medication error reporting (U.S. Pharmacopeia), Apr 2001, 11

Meningitis risk reduction strategy, Oct, 11

Mergers, Feb 2000, 8-9

and algorithms, pathways, and variance manaement, Feb 2000, 8-9

Methodist Medical Center of Illinois, Mar/Apr 2006, 1-3, 10-11

Mock code program and integration of behavioral health care individuals into acute care, Mar 2001, 4-5

Monitoring

cardiovascular, Sep 2000, 4-5

of children and adolescents for psychotropic drugs, Sep 2000, 4-5

Morbidity outcomes, Sep/Oct 2004, 8–9

Mortality outcomes, Sep/Oct 2004, 8–9

Multicultural Services Department Kaiser Permanente Medical Center, San Francisco, Oct 2001, 6-7

Multidisciplinary care plans, and falls, Dec 2000, 1-3

Multiple line graph, Feb 2003, 8

Multiple performance measures, Jan/Feb 2004, 7

Myocardial infarction, publicly released data, Sep/Oct 2004, 2

National Association of Children's Hospitals and Related Institutions (NACHRI), Jan/Feb 2005, 9

National Asthma Education and Prevention Program (NAEPP), Mar 2000, 4-5

National Consensus Standards for the Prevention and Care of Deep Vein Thrombosis project, Nov/Dec 2004, 5

National Committee for Quality Assurance, Sep/Oct 2004, 2

patient perspectives on hospital care, Mar/Apr 2005, 7

performance measurement strategies, Mar/Apr 2005, 6

National comparison groups, creation of (core measures), Jun 2003, 2-3

National Coordinating Council for Medication Error Reporting and Prevention (NCC-MERP), Mar/Apr 2005, 3; Nov/Dec 2005, 8-10

medication error reporting taxonomy, Nov/Dec 2005, 8-10

National Data Report

National Quality Measures Clearinghouse (NQMC), May 2003, 4-5; Jul/Aug 2004, 10-11

nursing-sensitive measures, May/Jun 2004, 4–5

NVHRI and H-CAHPS update, Jul/Aug 2004, 10–11

patient safety indicators, Jun 2003, 8–9

Prevention Quality Indicators (PQI), Mar 2003, 9, 11

National Guideline Clearinghouse™ database, May 2003, 5

National Hospice and Palliative Care Organization, Nov/Dec 2004, 6

National Hospital Quality Improvement Survey, Mar 2000, 11

National Hospital Reporting Initiative (NVHRI), Jul/Aug 2004, 10–11; Sep/Oct 2004, 3

National Initiative for Children's Healthcare Quality

Pedi-QS framework, Jan/Feb 2005, 9

National Kidney Foundation (NKF)

chronic kidney disease care outcomes, Jan/Feb 2005, 8–9

Kidney Learning System (KLS), Jan/Feb 2005, 8–9

pediatric nursing-sensitive measures, Jan/Feb 2005, 9

National Nosocomial Infections Surveillance (NNIS) System, Mar/Apr 2004, 2, 8

National Patient Safety Goals, Nov 2003, 1–2, 10; Sep/Oct 2005, 6-7, 11

data collection, Nov 2003, 1–2

infection reduction, Nov 2003, 10

monitoring, Nov 2003, 2, 10

performance improvement, Nov 2003, 10

and performance measurement, Nov 2003, 1–2, 10

National Patient Safety Goals

and data collection, May/June 2005, 4

and hand hygiene, May/June 2005, 3

National Quality Forum (NQF), May/Jun 2004, 9; Jul/Aug 2004. 3, 6-7, 9; Nov/Dec 2004, 4-5, 7

cardiac surgery standards, Jul/Aug 2005, 10

performance measurement, Jan/Feb 2005, 4

priority categories, Jul/Aug 2004, 6

quality measures for home health care, Nov/Dec 2004, 6–7

Safe Practice 10, Nov/Dec 2005, 1-3

National Quality Improvement Goals, Jan/Feb 2004, 3, 11

National Quality Measures Clearinghouse (NQMC), May 2003, 4-5

National Kidney Foundation-Dialysis Outcomes Quality Initiative (NKF-DOQI), Jan 2000, 4-5

National Nosocomial Infections Surveillance (NNIS) system, Nov 2000, 10

National Patient Safety Goals, Sep, 1–2, 10; Dec, 5

National Suicide Prevention Strategy (NSPS), Jan 2000, 11

National Voluntary Hospital Reporting Initiative (NVHRI), May/Jun 2004, 2–3, 8

National voluntary consensus standards, Jul/Aug 2004, 6

Near misses (medical/medication error)

and error classification, Feb 2003, 6

and graduate medical education, Sep 2001, 8-9

and USP error reporting programs, Oct 2000, 8-9

Nemours Foundation, Jan/Feb 2005, 9

Neonatal Home Management Program, Jan 2002, 8-9

Network accreditation program, Nov/Dec 2004, 11

Neutropenic fever, and pathway development, Aug 2000, 6-7

Non-English proficient (NEP) patients, Oct 2001, 6-7

Northwest Community Hospital, Dec, 8–9

case study, Dec, 8–9

wrong site surgeries, Dec, 8–9

Nosocomial infections, Nov 2003, 10

control of, Oct, 1–2, 10

Nosocomial pressure ulcers, Apr 2000, 6-7

Notification forms for risk management, Sep 2001, 4-5

NQMC database, May 2003, 5

Nursing

2005 performance measurement requirements, Mar/Apr 2005, 5

discontinuance of "established" practices, Jun 2002, 11

and geriatric care, Sep 2003, 4–5

and measurement in daily practice, Sep 2003, 1-2, 10

and performance measurement, Sep 2003, 1–2; May/Jun 2004, 4-5

Nursing Discharge Summary/Patient

myocardial infarction, Jan 2001, 8-9

Nursing homes

quality measures data, Nov/Dec 2004, 11

Nutrition

in acute care, Mar 2000, 1-3

automated nutrition screening, Nov 2001, 6-7

Nutrition Utilization Service, and parenteral nutrition, Jul 2000, 6-7

physician’s guide to nutrition care of elderly with chronic disease, Apr 2002, 4-5

Subjective Global Assessment (SGA), Mar 2000, 3

Observation method, Apr 2003, 8–9

medication error detection, Apr 2003, 8

Ohio State University Health System, Jan 2003, 5–6

case study, Jan 2003, 5–6

patient controlled analgesia (PCA), Jan 2003, 5–6

100K Lives Campaign, Sep/Oct 2005, 4-5

On the Mark

adverse drug events, Jun 2000, 10

asthma inhalers, chlorofluorocarbons phase out and patient education, Mar 2001, 3

behavioral health care and health status assessment scales, Jan 2001, 3

beta blocker (BB) therapy, Aug, 3

chronic heart failure, Mar 2002, 3

clinical vignettes, Jul 2000, 10

computerized physician order entry, Apr 2000, 10

depression screening and assessment tools, Oct 2000, 10

electronic diaries and use in monitoring chronic pain, Oct 2001, 3

enterprise business model, May 2000, 10

Evidence-based Practice Centers (EPCs), and release of recommendations, Jun 2001, 3

herbal medicine precautions, pocket reference, Aug 2001, 3

immunization registries for children, barriers to use and parents survey, May 2001, 3

influenza vaccine delays, Sep 2000, 10

limited English proficiency, Dec 2000, 10

literacy and readability measurement, Jan 2000, 10

medical record review, Aug 2000, 10

medication delivery system, Dec 2001, 3

National Nosocomial Infections Surveillance (NNIS) system, Nov 2000, 10

performance measurement, Sep, 3

performance measures, Jun 2002, 3

Prostate Specific Antigen (PSA) Testing, Feb 2000, 10

urine dipstick method, correction, Jan 2002, 3

Opioid agreements, May 2000, 6-7

Opioid therapies

Opioid therapy agreements/contracts for chronic noncancer pain, May 2000, 6-7

controversy over popular pain killer, Apr 2002, 3

monitoring of biopsychosocial status and chronic pain, Oct 2002, 4-5

pain management for noncancer patients, Oct 2002, 4-5

screening and assessment, Apr 2002, 3; Oct 2002, 4-5

Opioid therapies for noncancer patients, Oct, 4–5

Organ procurement, Nov 2000, 1-3

ORYX

core measures, Mar 2003, 1, 8; Nov/Dec 2004, 1; Mar/Apr 2005, 1

and CMS Hospital Quality Measurement Projects, Oct 2003, 5, 10

Hospital Quality Information Initiative, Mar 2003, 1, 8

and pediatric care, Oct 2003, 1–3, 10

data analysis, and x-ray discrepancies, May 2000, 1-2

data and post-operative pneumonia, Mar 2003, 4-5

requirements, Jan 2003, 3; Jan/Feb 2004, 10-11

for critical access hospitals, Apr 2003, 3

for hospitals, Sep 2003, 3

for small hospitals, Apr 2003, 3

and risk adjustment, Jan/Feb 2004, 7

Update

hospital core measures, Jun 2003, 2–3

Otitis media (middle ear infection)

how to search clinical questions about, Dec 2000, 8-9

model pediatric disease management program, Jul 2003

Outcomes and Assessment Information Set (OASIS), Nov/Dec 2004, 6

Outcomes and effectiveness research, Jun 2000, 1-3

force field analysis, Jun 2002, 6-7

integration with utilization review, Jan 2002, 6-7

key success indicators, Jun 2002, 6-7

Patient Outcomes Research Teams (PORTs; AHCPR), Jun 2000, 1-3

Back Pain/University of Washington School of Medicine (Seattle), Jun 2000, 1-3

Childbirth/RAND, Jun 2000, 1-3

measuring levels of impact on outcomes, Jun 2000, 1-3

redesigning for outcomes improvement, Jun 2002, 6-7

Trial to Reduce Antimicrobial Prophylaxis Errors (TRAPE), Dec 2002, 3; Sep 2003, 8-9

Outcomes measurement, May/Jun 2004, 6

in ambulatory care, Sep/Oct 2004, 8

anticoagulation management service, and hematology/oncology patients, May 2001, 8-9

and case management through Triad Model, Nov 2002, 4-5

for clinical anesthesia, Jan 2000, 1-3

health status scales in behavioral health care, Jan 2001, 3

National Kidney Foundation-Dialysis Outcomes Quality Initiative (NKF-DOQI), Jan 2000, 4-5

outcomes assessment tools and what primary care physicians want to know, Apr 2002, 8-9

and primary care “teamness,” Feb 2000, 4-5

SHEA-JCAHO joint CPIC project, blood stream infections, Jul 2001, 6-7

and Six Sigma Quality Process, Nov 2002, 1-2, 10

Outdoor Behavioral Healthcare Industry Council (OBHIC), Nov/Dec 2004, 9–10

Overcrowding, May/Jun 2004, 10–11

Pacific Business Group on Health (PPGH), Sep/Oct 2004, 2

Pain management/assessment

in ambulatory surgery centers, Jan 2001, 1-2, 10

of children, Dec 2001, 8-9

chronic pain, Mar 2002, 4-5

core measures, Mar/Apr 2004, 6–7

and cultural competence, Apr 2001, 1-2, 10

in elderly patients, Aug 2001, 3-4

with electronic diaries, Oct 2001, 3

and emergency department, Feb 2000, 6-7

important advances (interviews), Apr 2000, 8-9

in infants, Nov 2001, 4-5

nurse protocols, Feb 2000, 6-7

opioid therapy

agreements/contracts for chronic noncancer pain, May 2000, 6-7

controversy over popular pain killer, Apr 2002, 3

monitoring of biopsychosocial status and chronic pain, Oct 2002, 4-5

pain management for noncancer patients, Oct 2002, 4-5

screening and assessment, Apr 2002, 3; Oct 2002, 4-5

pain relief method comparison, Feb 2000, 6-7

patient-controlled analgesia (PCA) use, Feb 2000, 6

patient/family education program, Aug, 6–7

for pediatrics, Dec 2002, 11

tools for use in, Aug 2001, 4-5

Participatory Quality Improvement (PQI), and cultural competence, May 2001, 6-7

Partners in Your Care^SM hand hygiene brochure, May/June 2005, 8-9, 11

Patient controlled analgesia (PCA), Jan 2003, 5–6

failure mode and effects analysis (FMEA), Jan 2003, 5–6

Patient education, Nov 2001, 8-9

Patient involvement in discharge planning, Oct 2001, 8-9

Patient Outcomes Research Teams (PORTs), update, Jun 2000, 1-3

back pain, Jun 2000, 2-3

childbirth, Jun 2000, 3

outcomes and effectiveness research, Jun 2000, 1-3

Patient safety

deep vein thrombosis, Nov/Dec 2004, 4–5, 7

error classifications, Feb 2003, 6

and measurement pilot testing, Jan 2002, 7

performance measurement data, Nov/Dec 2004, 3, 11

risk management, Nov/Dec 2004, 11

systemwide improvement strategies, Jan/Feb 2005, 2–3

Patient Safety Event Taxonomy (PSET), Nov/Dec 2006, 9-11

Patient Safety Goals, National, Sep 2002, 1–2, 10

Patient safety

Speak Up™ campaign, Jun 2002, 1–2, 1

Patient safety indicators, Jun 2003, 8–9

Patient safety, resources and strategies, Jul 2000, 8-9

Pay-for-performance programs, Jan/Feb 2006, 1-3, 11

design, Jan/Feb 2005, 1

pilot projects, Jan/Feb 2006, 1-3, 11

principles, Jan/Feb 2005, 2–3

quality improvements, Jan/Feb 2005, 6

Pearson correlation table, Feb 2003, 9

Pediatric care

core measures, Oct 2003, 1–3, 10

Pediatric Data Quality Systems (Pedi-QS)

pediatric nursing-sensitive measures, Jan/Feb 2005, 9

Pediatric sedation, Oct 2000, 1-3

Peer educators and clinical and cultural care, Sep 2001, 8-9

Peer review, and performance improvement, Sep 2000, 1-3

Performance data, use of, Jan/Feb 2006, 7

Performance improvement

journal clubs, Nov 2000, 4-5

and measurement activities, Aug 2003, 11

and National Patient Safety Goals, Nov 2003, 10

and peer review, Sep 2000, 1-3

staff training on restraint and seclusion, Nov 2000, 6-7

Performance measures, Jun 2002, 3

Performance improvement initiatives. See also Publicly released data

Joint Commission's goals, Sep/Oct 2004, 7

measuring and demonstrating improved outcomes, Sep/Oct 2004, 7–10

purchaser benefits and barriers, Sep/Oct 2004, 3, Sep/Oct 2004, 11

setting goals, Sep/Oct 2004, 3

and Web-based technology, Jan/Feb 2006, 8-10

Performance Measures Library, Jan/Feb 2006, 6, 10

Performance measure selection, Mar 2003, 10-11

Performance measurement, Sep 2002, 3; Jan/Feb 2004, 3, 11; Jul/Aug 2004, 3, 6-7, 9

and accreditation process, Dec 2003, 5–6

for ambulatory care, Nov 2003, 11; Mar/Apr 2005, 6-7; Jul/Aug 2005, 8-9; Sep/Oct 2005, 1-3, 10; Jan/Feb 2006, 4

for behavioral health care, Nov 2003, 11; Jan/Feb 2006, 4

and bias minimumization, Jul 2003, 11

challenges, Sep/Oct 2004, 6

for children’s care, Oct 2003, 3

collaboration of, Feb 2003, 1

and comparison data, May 2003, 3–4

and data quality, May 2003, 3–4

disease-specific care (DSC) certification, Jul/Aug 2004, 4–5

and emergency department overcrowding, May/Jun 2004, 10–11

evidence-based, Feb 2003, 1

and external benchmarking, Jul 2003, 1–2, 10

for home care, Nov 2003, 11; Nov/Dec 2004, 6-7; Jan/Feb 2006, 5

for hospitals, Nov 2003, 11; Jan/Feb 2006, 5

for hospital-based inpatient psychiatric services, Jul/Aug 2005, 8-9

Hospital Quality Alliance (HQA), Jan/Feb 2005, 4–5

Hospital Quality Measures, Nov/Dec 2004, 1

and home medical equipment, Jun 2003, 11

and infection control, Mar/Apr 2004, 1–2, 8–9

information management requirements, Jun 2003, 1, 10

interoperability, Jun 2003, 1, 10

for intensive care units (ICUs), Nov/Dec 2004, 4–5

for laboratory, Jan/Feb 2006, 5

and long term care, Nov 2003, 11; Jan/Feb 2006, 5

measures specification manual, Nov/Dec 2004, 1

mistake prevention, Oct 2003, 11

modified performance measurement requirements, Nov/Dec 2004, 11

and National Quality Improvement Goals, Jan/Feb 2004, 3, 11

national voluntary consensus standards, Jul/Aug 2004, 6

nurse-centered intervention measures, May/Jun 2004, 4–5

and nursing, Sep 2003, 1–2, 10

and ORYX requirements, May 2003, 3–4

patient-oriented outcome measures, May/Jun 2004, 4

patient safety data, Nov/Dec 2004, 3, 11

and practice-specific studies, Feb 2003, 2

and priority focus areas (PFAs), Dec 2003, 1, 4, 9–10

quality measures data, Nov/Dec 2004, 11

and Quality Reports, Jan/Feb 2004, 3, 11

reliability of, May 2003, 7

requirements for 2004, Oct 2003, 4; Nov 2003, 11

requirements by program, Mar/Apr 2005, 8–9

requirement challenges, Nov 2003, 10

and risk adjustment, Jan/Feb 2004, 5, 7

staff interest in, Sep 2003, 11

staff training, Jul 2003, 3

standards, Mar/Apr 2005, 4–5

standards-based requirements, Feb 2003, 3–4

surveillance measures, Jan/Feb 2005, 10

and survey process, Feb 2003, 5, 11

system-centered measures, May/Jun 2004, 4

validity of, May 2003, 7

Performance measurement systems, Mar 2003, 2-3

Periodic performance review (PPR), Jun 2003, 6–7

corrective action plan (CAP), Jun 2003, 6–7

Pharmacists

and appropriate use drug principles, Oct 2001, 11

and interdisciplinary teamwork, Jun 2000, 4-5

and timely administration of antibiotics, Jan 2001, 4-5

Personal Experience Inventory, Nov/Dec 2004, 10

Physician Group Practice Demonstration, Jan/Feb 2006, 1, 2

Physician newsletters, May 2000, 8-9

Pictographs, Mar/Apr 2004, 10–11

Plague, Mar 2002, 11

Plan-Do-Check-Act (PDCA) cycle, Jan 2000, 6; Aug 2000, 9

Plan-Do-Study-Act (PDSA) improvement methodology, and chronic care, Apr 2001, 8-9

PM Beat

ambulatory care performance measures, Jul/Aug 2004, 3, 6–7, 9

IOM priority focus areas, Jul/Aug 2004, 3

measurement and bioterrorism, Dec 2002, 3

National Voluntary Hospital Reporting Initiative, May/Jun 2004, 2–3, 8

trial to reduce antimicrobial prophylaxis errors, Dec 2002, 3

PM Perspective

and internal benchmark, Aug 2003, 11

and performance improvement process, Aug 2003, 11

Post-operative pneumonia rates, Mar 2003, 4-5, 11

Preferred Provider Organizations (PPOs)

modified performance measurement requirements, Nov/Dec 2004, 11

Pregnancy and related conditions, Jun 2003, 2–3

Premier Healthcare Alliance

Hospital Quality Incentive Demonstration Project, Jan/Feb 2005, 7; Jan/Feb 2006, 2; Mar/Apr 2006, 3

Prevention Quality Indicators, Mar 2003, 9, 11

Primary Care Education (PRIME), Feb 2000, 4-5

Primary care teamness, and improved outcomes, Feb 2000, 4-5

Priority focus areas (PFAs), Dec 2003, 1, 4, 9–10

credentialed practitioners, Dec 2003, 9–10

medication management, Dec 2003, 4, 9

quality improvement, May/Jun 2004, 6–7

Priority focus process summary report, Dec 2003, 5

Privacy/confidentiality

and automated clinical care data, Jul 2001, 8-9

and immunization registries for children, May 2001, 3

medical records, compliance with HIPAA regulations, Jul 2001, 1-2, 10

Process control charting, Mar 2003, 9, 11

Process measure, May/Jun 2004, 6

Project Dulce: connecting the clinical and the cultural, Sep 2001, 8-0

Prostate brachytherapy, Dec 2000, 6-7

and quality improvement indicators, Dec 2000, 7

Prostate Specific Antigen (PSA) Testing, Feb 2000, 10

Provision of Care, Treatment, and Services

2005 performance measurement requirements, Mar/Apr 2005, 5

Psychiatric services

core measure set development, Jul/Aug 2004, 8–9

Psychotropic drugs

and cardiovascular monitoring, Sep 2000, 4-5

monitoring of children and adolescents, Sep 2000, 4-5

Public Health Care Action Plan to Combat Antimicrobial Resistance (CDC), Aug 2001, 11

Public reporting

quality measures, Mar 2003, 1, 8, 11

and quality improvement, Sep/Oct 2006, 8-9

Publicly released data

patient benefits and barriers, Sep/Oct 2004, 1–3, 11

sources of, Sep/Oct 2004, 2

Q & A

emergency management, Aug, 8–9

ORYX and Category Assignment Agreement Rate, Nov 2003, 3–4

ORYX and CMS Hospital Quality Measurement Projects, Oct 2003, 5, 10

ORYX and core measures, Mar/Apr 2004, 6–7

ORYX and data completeness, Nov 2003, 4

ORYX and Data Element Agreement Rate, Nov 2003, 3–4

ORYX and data quality, Nov 2003, 3

ORYX and data reliability, Nov 2003, 3

ORYX data and Shared Visions—New Pathways, Aug 2003, 3

ORYX and performance measurement systems, Mar 2003, 2–3; May 2003, 3-4

ORYX requirements for critical access hospitals, Apr 2003, 3

ORYX requirements for hospitals, Sep 2003, 3

ORYX requirements for small hospitals, Apr 2003, 3

performance measurement training, Jul 2003, 3

surgical infection prevention core measure set, Dec 2003, 3, 11

and system tracers, Aug 2003, 3

Quality Accountability Council (QAC), and patient falls, Aug 2001, 8-9

Quality Check, Jul/Aug 2005, 6-7; Mar/Apr 2006, 6; Sep/Oct 2006, 8

Surgical infection prevention data, Mar/Apr 2006, 6

Quality Control (QC)

2005 performance measurement requirements, Mar/Apr 2005, 5

Quality improvement

in ambulatory care, Sep/Oct 2005, 1-3, 10

and data collection, May/Jun 2004, 6–7

and education of staff, Jun 2000, 8-9

and high-performing hospitals, Mar 2000, 11

interventions, Mar/Apr 2005, 1–2

measurement challenges, May/Jun 2004, 6–7

ORYX requirement changes, Jan 2003, 3

subcommittee establishment, Jun 2002, 4–5

in surgical care, Sep/Oct 2005, 8-9, 11

Quality Improvement Organization clinical data warehouse, Jan/Feb 2005, 5

Quality Initiative, The, Oct 2003, 10

Quality Initiative for National Hospital Voluntary Reporting Initiative (NHVRI), Jan/Feb 2005, 4

Quality measures, May 2003, 5

Quality Net Exchange, Jan/Feb 2005, 5

Quality Report, Jan/Feb 2004, 3, 11; Nov/Dec 2004, 2

and performance measurement, Jan/Feb 2004, 3, 11

Radar charts, Oct, 6–7

and staffing effectiveness, Oct, 6–7

Rapid early action for coronary treatment (REACT), Jul 2000, 4

Rapid response teams, Sep/Oct 2005, 4-5

Record review, data collection, Jan/Feb 2005, 10–11

Report cards, Mar/Apr 2005, 2, 10–11

Reporting system, data collection, Jan/Feb 2005, 10

Residents, hospital supervision of, Sep 2001, 1-2, 10

Restraint and seclusion, Jul 2000, 1-3, Nov 2000, 6-7

Restraint use

behavioral and medical/surgical standards compared, Apr 2001, 3

clinical protocols for, Jan 2003, 4

Health Care Financing Administration (HCFA) regulations, Apr 2001, 3

Return on investment (ROI) practice changes, Jul, 11

Risk adjustment, Jan/Feb 2004, 5, 7

data, Jan/Feb 2004, 5, 7

and ORYX, Jan/Feb 2004, 7

role of, Jan/Feb 2004, 5, 7

Risk assessment, morbidity and mortality, Sep/Oct 2004, 8

Risk management, Nov/Dec 2004, 11. See also Patient safety

and appropriate drug use principles, Oct 2001, 11

and reporting practices, Sep 2001, 4-5

Robert Wood Johnson Foundation, Mar/Apr 2005, 6

Root cause analysis and deficiencies in resident supervision, Sep 2001, 2, 10

Root cause analysis and performance improvement, Aug 2003, 4–5, 7

Root causes, Jul, 3

Root causes of sentinel events, and Joint Commission standards, Feb 2001, 1-2, 10

Rounds, data collection, Jan/Feb 2005, 11

Run charts, Oct 2003, 8–9; Mar/Apr 2004, 10-11

Safe Practice 10, Nov/Dec 2005, 1-3

Safety. See Error-related terms; Culture of safety; Medication use/error

San Francisco General Hospital

role in NQF's Safe Practice 10

Scatter diagrams, Feb 2003, 8–9; Mar 2003, 6-7; Jun 2003, 5; Mar/Apr 2004, 10-11

Scope of Work Quality of Care Measures, Nov/Dec 2004, 1

Security standards compliance, Jul 2001, 1-2, 10

Semiautomated information gathering methods and surgical site infections, Sep 2001, 11

and high-alert medications, Feb 2001, 11

and Joint Commission standards, Feb 2001, 1-2, 10

Sentinel events

bar graph, Sep/Oct 2004, 5

falls, Aug 2000, 8-9

policy, Aug 2000, 8-9

toxic shock syndrome, May 2000, 11

Sepsis care, May/Jun 2004, 1, 8

Serape charts, Aug 2003, 6–7

SF-36 and health status assessment in outpatient psychiatry setting, Jan 2001, 3

Share decision making (SDM), Jul 2002, 4–5

Shared Visions–New Pathways (SVNP), Jan 2003, 1, 7

and measurement, Jan 2003, 1, 7

priority focus process (PFP), Jan 2003, 1, 7

self-assessment process, Jan 2003, 1, 7

tracer methodology, Jan 2003, 1, 7

SHEA-JCAHO Evaluation of Processes and Indicators in Infection Control (EPIC), Jul 2001, 6-7

Simulation-based experiential learning and graduate medical education, Sep 2001, 2

Simulation techniques, and teamwork training, Feb 2001, 4-5

Single source data collection, measurement of diabetes care, Aug 2001, 1-2, 10

Six Sigma, Mar/Apr 2004, 5, 9

Small hospitals

ORYX requirements for, Apr 2003, 3

Smallpox, Mar 2002, 11

Smoking cessation medications, Sep 2000, 11

Society of Healthcare Epidemiology of America (SHEA), Jul 2001, 6-7

Speak Up^SM campaign, Jun 2002, 1–2, 10

framework for, Jun 2002, 2

Specifications Manual for National Hospital Quality Measures, Nov/Dec 2004, 1

Spider diagram, Feb 2003, 8

Spiderweb chart, Oct, 6–7

Staff competence, May 2003, 1–2, 10

before-and-after survey questionnaires on, May 2003, 6–7

measurement of, May 2003, 1–2, 10

Staffing effectiveness

in assisted living, Aug 2003, 1–2, 10

indicator selection for, Feb 2003, 7–9

in long term care, Aug 2003, 1–2, 10

and performance measurement, Sep 2003, 11

screening indicators for, Jun 2001, 1-2, 10

Staffing effectiveness analysis, tools for

and measurement pilot testing, Jan, 7

and leadership reports, Sep, 6–7

evaluation by radar chart, Oct, 6–7

on pediatric pain assessment, Dec 2002, 11

run charts, Jun 2001, 1-2, 10

screening indicators, Jul, 1–2, 10

spider diagrams, Jun 2001, 1-2, 10

statistical correlation analysis, Jun 2001, 1-2, 10

Staffing needs, Feb 2002, 11

Standards revisions

behavior management and treatment, Dec 2002, 1–2, 10

staffing effectiveness, Aug 2003, 1–2, 10

State agencies, publicly released data, Sep/Oct 2004, 2

Stem-and-leaf plot, Nov 2003, 5–6

Strategic Surveillance System (S3), Nov/Dec 2006, 3-5, 11

Stratum chart, Aug 2003, 6–7

Stress tests, appropriate use, Apr 2000, 11

Structural measure, May/Jun 2004, 6

Study of Clinically Relevant Indicators for Pharmacologic Therapy (SCRIPT), Jan 2000, 8-9

organization and membership, Jan 2000, 9

performance measures, Jan 2000, 8-9

Subjective Global Assessment, Mar 2000, 3

Substance abuse, Nov/Dec 2004, 9–10

Suicide risk groups, Jan 2000, 11

Supervision of residents in hospitals, Sep 2001, 1-2, 10

Surgical Care Improvement Project (SCIP), Sep/Oct 2005, 8-9, 11; Mar/Apr 2006, 6

Surgical infection prevention (SIP) data on Quality Check, Mar/Apr 2006, 6

Surgical infection prevention (SIP) core measure set, Dec 2003, 3, 11

Surgical Infection Prevention Project, Jan/Feb 2005, 11

Surgical site infections and semi-automated surveillance systems, Sep 2001, 11

Surveillance measures, Jan/Feb 2005, 10

Surveillance, Prevention, and Control of Infection (IC)

2005 performance measurement requirements, Mar/Apr 2005, 5

Surveys

data collection, Jan/Feb 2005, 11

Survey questionnaires, May 2003, 6–7

System tracers, Aug 2003, 3; Mar/Apr 2004, 3-4

data use, Aug 2003, 3; Mar/Apr 2004, 3-4

individual-centered, Aug 2003, 3

Teamness, Feb 2000, 4-5

Teamworks

anticoagulation services, Dec 2000, 4-5

asthma coalitions, Mar 2000, 4-5

clinical improvement collaboratives and ambulatory care, Apr 2001, 8-9

clinical practice guidelines, Jan 2000, 4-5

complementary and alternative medicine, integration by teams, Jun 2001, 8-9

connecting the clinical and the cultural, Sep 2001, 8-9

conscious sedation and development of consistent policies, Feb 2001, 8-9

educating adolescents with diabetes, Apr 2000, 4-5

Ernest A. Codman awards, Jan 2002, 8-9

high primary care teamness, Feb 2000, 4-5

integration of behavioral and primary care, Aug, 4–5

journal club and performance improvement, Nov 2000, 4-5

mammography screening, Aug 2000, 4-5

Neonatal Home Management Program, Jan 2002, 8-9

newborn protection from HBV, Jun 2002, 8–9

patient education, Nov 2001, 8-9

pharmacists and interdisciplinary teamwork, Jun 2000, 4-5

staffing effectiveness, Sep, 6–7

state hospital council and best practices, Aug 2001, 8-9

turnaround time reduction for breast cancer diagnosis, Feb 2002, 8-9

wraparound process, Oct 2000, 4-5

Yonkers Public Schools Asthma Partnership, Jan 2002, 8-9

Teamwork training, and simulation approaches, Feb 2001, 4-5

Technology assessment principles, Aug, 11

Telemedicine, Apr 2000, 1-3

licensing and credentialing issues, Apr 2000, 3

purpose for, Apr 2000, 2-3

staff competence, Apr 2000, 3 <