The Smart Patient's ToolsHelp your patients keep track of their health history and better prepare for their doctor visits. The
Smart Patient’s Tools includes a two-sided
Doctor Visit Checklist to help patients prepare for their doctor visit. One side of the 4” x 6” laminated card provides probing questions that will get patients organized for their appointment. The other side offers sample questions that the patient might want to ask the doctor.
The second piece of the kit is The Smart Patient’s Health Journal. This colorful, 10-page booklet serves as a patient’s complete health profile. The journal is a resource that patients will turn to when they need to answer questions about their health history, recall medications and dosages, or be reminded about regular exams and screenings. There’s a place to store doctors’ names and phone numbers, insurance policy numbers, and current medications, as well as vital statistics and lab results, immunization dates, illnesses and hospitalizations, surgical procedures, family history, and emergency contact information.
Give your patients the tools they need to take charge and get smart about their health.
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Healing Words: The Power of Apology in Medicine, Second Edition
Are you ready to move from discussing apology and disclosure to actually doing it?
Now you can put into action what you know is the right thing to do for your patients.
Healing Words: The Power of Apology in Medicine by Michael S. Woods, M.D., is one doctor speaking to other doctors and health care providers about how to provide the best possible care for patients--by actually caring about patients. This powerful book helps health care providers understand and practice what to do after unexpected outcomes--to apologize.
Dr. Woods walks health care providers through the Five "R"s of Apology: Recognition, Regret, Responsibility, Remedy, and Remain Engaged. The book illustrates these concepts with true stories, anecdotes, and concrete evidence that sorry really does work. A compelling must-read for all health care providers today!
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Engaging Physicians in Patient Safety: A Handbook for Leaders
This book is an invaluable tool for health care organizations seeking better physician involvement. This book will provide health care leaders with the information they need to understand how to make physicians want to be involved and the tools they need to effectively engage physicians in the organization’s patient safety initiatives. This book begins with an overview of the physician’s role in the culture of safety. It outlines common obstacles to physician involvement in hospital initiatives, such as time constraints, clinical relevance, communication, and lack of teamwork. Each chapter describes solutions for overcoming physician’s skepticism and tips for getting physicians on board to meet strategic goals and objectives. Practical examples, including strategies, sample scenarios, and real life case studies are provided.
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