Program Summary

Program Summary

In 2009, changes in the Joint Commission’s Leadership standards become effective with a greater emphasis on patient safety.  The new Leadership standards are organized according to four pillars which support effective performance: Leadership Structure, Leadership Relationships, Organization Culture, and Performance and Operations. 

This program will focus on the four pillars, providing specific content for each, including: getting the board actively involved in quality and safety activities, organizational structures for patient safety, communicating leadership’s vision for safety, managing conflict, developing a culture of safety, and using quality and safety data.