(Oak Brook, Ill.-May 5, 2008) Joint Commission Resources (JCR) offers two new books, Tools for Performance Measurement in Health Care: A Quick Reference Guide, Second Edition and Tracer Methodology: Tips and Strategies for Continuous Systems Improvement, Second Edition. JCR is a not-for-profit affiliate of The Joint Commission.
Tools for Performance Measurement in Health Care: A Quick Reference Guide, Second Edition provides a wide range of data collection tools and explanations on use-from basic to complex-and tells organizations how, when, and why to use the tools. This book includes strategies, tips, and forms that can be used or adapted for collecting and evaluating data in various health care settings and patient care populations. In addition, the book and accompanying CD-ROM offers step-by-step instructions on how to implement tools for systems analysis and includes practical, printable forms to help health care organizations use performance measurement tools for many processes. Tools for Performance Measurement in Health Care: A Quick Reference Guide, Second Edition is available for $99 using order code TPMHC200.
Tracer Methodology: Tips and Strategies for Continuous Systems Improvement, Second Edition provides health care organizations with new, practical tracer examples and hands-on tools for understanding and conducting tracers in any health care setting. Since tracer methodology remains an integral part of The Joint Commission's on-site survey process, this extensively updated edition offers a new comprehensive overview of the tracer methodology. New examples of tracers are written from a surveyor's perspective to show you how to conduct your own. A new chapter explains program-specific tracers and includes sample tracer questions. Domestic and international organizations also share how they have used tracer methodology and data to make improvements at their facilities.
A companion CD-ROM contains worksheets that can be customized by any size health care organization and video clips showing how to conduct tracer interviews with staff members and patients. Tracer Methodology: Tips and Strategies for Continuous Systems Improvement, Second Edition with CD-ROM is available for $99.00 using order code JTM08.
To order publications, call JCR Customer Service toll-free at 877.223.6866, 8 a.m. to 8 p.m. Eastern Time, weekdays, or visit http://www.jcrinc.com/.
at http://www.jcrinc.org/