AHRQ Culture Survey: Administration, Analysis, Interpretation
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The Joint Commission requires that hospitals measure the culture of safety within the organization using valid and reliable tools (LD.03.01.01, EP 1). The AHRQ Hospital Survey on Patient Safety Culture is a valid and well-established survey instrument that assesses a hospital’s patient safety culture and can be used to track changes in culture over time and evaluate the impact of patient safety interventions.
Our AHRQ Culture Survey Consulting Service can help you assess the culture of safety in your organization. Using an online version of the AHRQ survey, we will assist with survey promotion in your organization, manage data collection, score survey response data, and develop a customized report on the AHRQ survey. Our consultants will deliver the report detailing the results, initially providing a telephone consultation to address ways to implement change. In-depth analysis of culture by departments or employee groups is also available.
This service includes:
- Web-based survey via an online link to the AHRQ survey
- A report of survey results, including comparison to the 2009 AHRQ benchmarks
- An Excel file of your raw data
- Interpretation and consultation with a JCR patient safety consultant
Features and benefits of this service:
- Efficient online administration
- Ability to handle paper-based surveys (organization enters data into JCR-provided Excel file)
- Clear report with graphical displays to show performance
- Assistance from experienced experts with understanding results
- Provides a framework for taking action
- Helps leaders and staff communicate about organizational challenges
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