Share Your Success Stories

• 3/24/2010
• Author: Janet Pimentel
• Category: The Source Blog
• 13263 Views
• 0 Comments
• 

I’m glad to share a health care organization’s success story with you in the April 2010 issue of The Joint Commission: The Source, which is in the mail to subscribers. The article highlights how Crystal Run Healthcare, an ambulatory care/office-based surgery practice in the state of New York, developed an “in-the-trenches” training program to achieve and sustain staff and physician buy-in for accreditation. That’s a difficult task that Crystal Run leaders have been able to achieve using creative tools, such as games and tracer rounds, to encourage staff to demonstrate standards compliance every day. Staff has been able to make the connection with how The Joint Commission standards fit in with their daily job tasks. I’m hoping this article will help other organizations that are looking for better ways to engage staff in continuous standards compliance and to be better prepared for an on-site survey.

This was Crystal Run’s success story. What’s yours? I encourage you to contact me about highlighting your accredited organization’s accomplishments, whether it is a new policy or procedure that helped you improve compliance with a specific standard or how you have effectively used tracers to improve the quality of care for patients. I am interested in hearing from you and highlighting your achievements in the newsletter’s Spotlight on Success column.

More resources for The Source: • Home • Current Issue • About • FAQ • Subscribe • Online Access • Contact