From Front Office to Front Line: Essential Issues for Health Care Leaders, Second Edition

Available December 2011. 200 pages. ISBN: 978-1-59940-617-6
Click here to view the table of contents and sample pages.

“This book is an excellent resource for how we should implement improvement of quality and safety. This book succeeds in addressing the pressing issues facing health care organizations and their leaders, and does so by providing clear guidance and proven solutions. In varying ways, the chapters in the book show us how to operationalize key factors in driving improvement at the level of the whole organization: Development of leadership; accurate, timely, and transparent performance measurement; proven improvement methodologies; and an organizational safety-minded culture with accountability at all levels. Each chapter provides a judicious guide to the literature and practical strategies that are immediately applicable across the variety of health care organizations.”

—From the Foreword by Ross Wilson, M.D., Senior Vice President, Quality and Corporate Chief Medical Officer, New York City Health & Hospital Corporation

Governments, payers, and other stakeholders are promoting or even demanding expanded access to care, greater coordination of care, use of health information technology--and maximization of the value, efficiency, reliability, quality, and safety of care, often without increased revenue.

An all-new edition of a bestseller, this book provides detailed strategies to help leaders and their organizations address these critical challenges in a changing health care environment. Top experts, including David Bates (Brigham and Women's Hospital), Paul Convery (Baylor Health Care System), and Peter Pronovost and colleagues (Johns Hopkins University), survey current knowledge, describe case studies, and provide invaluable advice on the following urgent topics:

• Balancing systems-based solutions and accountability in a safety culture
• Identifying and responding to patient safety problems
• Training physician and nursing leaders for performance improvement
• Engaging patients in patient safety
• Ensuring safe, effective, and efficient use of health information technology
• Improving management of chronic disease
• Implementing, sustaining, and spreading improvement

Special Features

• Foreword by world-quality and safety expert Ross Wilson, M.D.
• Key messages for a leaders--a global audience of chief executive officers, chief medical officers, chief operations officers, and other health care executives; quality and safety officers; and other clinical leaders--in hospitals, health systems, and other health care settings
• Authoritative tutorials on current literature and experience and what’s next on the horizon
• Detailed case studies of best practices

This product is also offered as a PDF book.

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Item Number:
FOFL11

Price: $85.00 USD