Measuring Quality Improvement in Healthcare

By Raymond G. Carey, PhD, and Robert C. Lloyd, PhD.

"One of the most lucid, systematic, and useful resources on the market."
- Stephen Shortell, PhD, Northwestern University

2001. Published by the American Society for Quality. 194 pages. ISBN: 0-527-76293-8

This ground-breaking book addresses the critical, growing need among health care administrations and practitioners to measure the effectiveness of quality improvement efforts. Written by respected health care quality professionals, this book covers practical applications of the tools and techniques of statistical process control, including control charts, in health care settings. The core of the book is 12 case studies that show how to apply statistical thinking to health care processes and when and how to use different types of control charts. The case studies cover a wide range of data types, including clinical outcome, clinical process, risk management, financial management, and patient satisfaction. This text is an invaluable aid for those planning and implementing PI in health care.

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Item Number:
MQIH06

Price: $42.00 USD