Providing Culturally and Linguistically Competent Health Care

2006. 152 pages. ISBN: 0-86688-945-0
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This publication explores issues of cultural and linguistic competence and their implications on the provision of effective care, treatment, and services for all health care settings. Learn useful tips and tools for implementing or improving systems to better tackle challenging issues, such as providing for non-English speaking patients, identifying who lives in the community, developing and training staff to meet the cultural and linguistic needs of the organization, developing and implementing a business case for cultural and linguistic competence, and providing safe, quality patient care. Providing Culturally and Linguistically Competent Health Care also provides helpful case studies profiling health care organizations throughout the spectrum of care that have effectively improved their health care organization to take into consideration an ever-diverse population. Special features include: relevant information on cultural and linguistic competency in a variety of health care settings; useful tips and tools for implementing or improving health care organizations understanding of the diverse populations that they may serve; and case studies from domestic and international organizations that have successfully implemented or improved upon their cultural and linguistic competency. Please note: This book is separate and distinct from The Joint Commission's Hospitals, Language, and Culture project funded by The California Endowment. This book is independent from the grant; it has not been funded in any way by The California Endowment and has been wholly paid for by Joint Commission Resources. The report from the Hospitals, Language, and Culture project is forthcoming, and this book does not purport to preview or to supersede in any way any report or materials emanating from the Hospitals, Language, and Culture project.

Item Number:
CLC01

Price: $75.00 USD