Contact JCR


Questions about Accreditation Standards

U.S. Joint Commission standards
Tel: 630.792.5900 
Online: Click here to Submit a Standards Question Online

Joint Commission International standards
Tel:  +1.630.268.4800
Email:  jciaccreditation@jcrinc.com  


Customer Service

Customer Service (United States)
Tel:  877.223.6866 (8 am - 8 pm EST)
Email:  jcrcustomerservice@pbd.com

Customer Service (outside the United States)
Tel:  +1.770.238.0454 (13:00 UTC - 01:00 UTC)
Email:  jcicustomerservice@pbd.com   

Technical Support for AMP® or E-dition® Software
Tel:  630.792.5420
Email: support@jcrinc.com

Our customer service commitment to you



Placing Orders for Products

View all options to order JCR Products.


Consulting Services


Consulting and Custom Education
Tel:  630.268.7400

CSR Program
Tel:  630.268.7452


Publications and Periodicals

See all contacts for JCR Publications and Periodicals.



General Inquiries and Feedback


Joint Commission Resources / Joint Commission International
1515 W. 22nd Street, Suite 1300W
Oak Brook, IL  60523
Tel: 630.268.7400 (within U.S)
Tel: +1.630.268.2900 (outside U.S.)
Email: feedback@jcrinc.com