The new Sentinel Event Alert issued August 27, 2009 by The Joint Commission urges health care leaders to step up efforts to prevent errors by taking the zero-defect approach used in other high-risk industries such as aviation and nuclear energy. The Joint Commission is advocating greater involvement of health care trustees, executives, and physician leaders, contending that the overall safety and effectiveness of a health care facility depends on administrative and clinical leaders who set the tone, create the culture, and drive improvements. We have the following tools to help educate your organization on this very important topic.
Publications
The Joint Commission's Leadership Standards
The Essential Guide for Patient Safety Officers
From Front Office to Front Line: Essential Issues for Health Care Leaders
Getting the Board on Board: What Your Board Needs to Know About Quality and Safety
Spreading Improvement Across Your Health Care Organization
Seminars and Conferences
Listen-on-Demand Audio Conferences
Articles
A Nurse Leads Change Case Study: Getting Boards on Board at Allen Memorial Hospital, Iowa Health SystemBest Practice Implementation: Lessons Learned from 20 PartnershipsPM Beat: Leadership Commitment is Key to Performance MeasurementThe Ascension Health Journey to Zero: Lessons Learned and LeadershipCreating a Culture of Safety: Conference Call on Revised Leadership Standards