Handoff Communications (CE)
Great Value!
More than 3 hours of e-learning all done at the convenience of your computer and accessibly 24/7. This particular course is based on Joint Commission Resources publication, Handoff Communications: Toolkit for Implementing the National Patient Safety Goal.
Course features include:
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Access via the internet
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Self-paced - stop and start at your convenience 24/7
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Continuing Education Credit offered (CE) – 3 CE offered
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Interactive handoff scenarios
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Flash-based, reenactment video with transcript
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Examples of handoff communication errors and strategies on how to avoid
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Five strategies for effective handoff communication
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Checklists (verbal and ANTICIpate)
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See what Surveyors are looking for in each specific program
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Sample handoff communication tracer
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Examples of existing handoff strategies, along with form samples that you can use on the job
This web-based training course consists of three individual lessons (see below). Next to each lesson is the approximate completion time. But not to worry….you have 60 days to complete all three lessons, so the lessons do not have to be completed in one sitting.
Lesson 1: Improving Handoff Communication Processes
(45 Minutes)
After completing this lesson, the learner will be able to:
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Demonstrate nursing practice behaviors that meet Joint Commission standards for appropriate handoff communication processes to prevent patient harm as a result of communication breakdowns
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Report patient information to the receiving health care provider using your facility's standardized process with any of the four main methods of handoff communication
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Employ effective handoff communication strageties, such as limiting interruptions and using a checklist, to ensure the continuity of care and safety of the patient
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Identify handoff communication errors within the specific examples and scenarios
Lesson 2: Enhancing Handoff Communication and Teamwork
(30 minutes)
After completing this lesson, the learner will be able to:
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Process handoff information using strategies for proper communication between nurses and other health care providers to deliver appropriate care to each individual patient
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Incorporate mnemonic devices in handoff communication in order to improve the completeness and consistency of information reported
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Demonstrate nursing practice behaviors during handoff communication processes that satisfy a Joint Commission surveyor's evaluation
Lesson 3: Using Existing Handoff Strategies Effectively
(45 minutes)
After completing this lesson, the learner will be able to:
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Give report for patient handoff using the SBAR technique
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List examples of different handoff types where the SBAR technique can be used effectively
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Identify components of the SBAR technique and other existing strategies including SEAM, BSAP, SHARED, Passport, I PASS the BATON, and Ticket to Ride
10 or more people interested in taking this web-based training course? E-mail
griccio@jcrinc.com
for more information on our special tiered pricing.
Item Number:
WBT1004
Price: $159.00 USD
