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JCR products and services are based on U.S. standards and regulations

Centers for Medicare & Medicaid (CMS) Consulting

Working with you to improve federal survey results


Rely on JCR consultants (former state and federal surveyors) to help you respond and recover after survey or prepare for a successful survey.

Respond and Recover after the Exit Conference:

After survey, you may face a list of deficiencies and findings that are difficult to navigate. Our experienced CMS consultants will arrive in days to help you:

  • Review and analyze CMS form 2567: Statement of Deficiencies
  • Ensure your Plan of Correction accurately reflects the level of quality and compliance required by CMS guidelines
  • Support the development of the Plan of Care
  • Review and make recommendations for Clarification and CMS Plan of Correction responses
  • Guidance on Plan of Correction submission process

Support in Immediate Jeopardy (IJ) Situations

IJ situations require immediate response and removal in order to maintain participation in the Medicare program and to avoid the 23-day termination track. Our CMS consultants:

  • Provide responsive support – we can arrive within 48 hours
  • Determine your compliance with the Federal Conditions of Participation (CoPs)
  • Evaluate areas in your organization such as nursing services, medical staff, dietary services, infection control, medication records, governing board, quality assessment and performance improvement, medical services and physical environment
  • Tour your organization, interview staff and patients, view patient records, review policies and procedures and other documents to determine compliance

Survey Preparation

“By failing to prepare, you are preparing to fail.” This famous quote from Benjamin Franklin may seem harsh – we know your organization is vigilant on compliance activities. However, sometimes an objective eye is helpful. Our CMS consultants can help you prepare for survey to:

  • Pinpoint CoP risk areas through a targeted gap analysis
  • Determine compliance based on federal regulations
  • Assess current operations related to safety and quality of care
  • Advise senior executives and governing leaders on Medicare requirements and the federal survey process
  • Prepare to place one of our consultants within your survey command center for immediate counsel when your unannounced CMS survey begins (our consultant will arrive on day 2)
  • Conduct mock surveys assessing CoP compliance before and after survey
  • The experts at JCR are always available to help you identify and select services that will be most beneficial to you and assist with your organization's most challenging needs.

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