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JCR products and services are based on U.S. standards and regulations

Centers for Medicare & Medicaid (CMS)

Working with you to improve Medicare survey results

Rely on JCR (former state and federal surveyors) to help you respond and recover after survey or prepare for a successful survey.

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The Centers for Medicare and Medicaid (CMS) are ramping up to conduct more Medicare surveys. Will you be ready?

One moment of failure. One neglectful act. One patient at risk of serious harm. Immediate Jeopardy is just one mistake away.

Team up with Joint Commission Resources (JCR) for expert insight into your deficiencies and to help you achieve and maintain compliance with the CMS Conditions of Participation (CoPs).

JCR collaborates with you to deliver a customized approach focusing on areas where you need help. We will provide:

  • Responsive service after your CMS survey
  • On-site support during your CMS survey
  • Help in preparing with a mock survey
  • Detailed Executive Report containing findings not yet deficient but areas of risk
  • CMS trained experts and former CMS surveyors
  • Findings on Form 2567

Response and Recovery

After survey, you may face an overwhelming list of deficiencies, especially when on a termination track or in Immediate Jeopardy. Our experienced CMS consultative technical assistance will arrive in days to help you:

  • Review and analyze CMS form 2567: Statement of Deficiencies
  • Ensure your Plan of Correction accurately reflects the level of quality and compliance required by CMS guidelines
  • Support the development of the Plan of Care
  • Guidance on Plan of Correction submission process

Survey Preparation

“By failing to prepare, you are preparing to fail.” This famous quote from Benjamin Franklin may seem harsh—we know your organization is vigilant on compliance activities. However, sometimes an objective eye is helpful. Our CMS consultants can help you prepare for survey to:

  • Pinpoint CoP risk areas through a targeted gap analysis
  • Determine compliance based on federal regulations
  • Advise senior executives and governing leaders on Medicare requirements and the federal survey process
  • Conduct mock surveys assessing CoP compliance before and after survey

On-site Survey Support

Plan ahead to arrange for our consultants to be stationed in your command center during survey. We can usually arrive within 48 hours of CMS arriving on site. We can provide guidance for deficiency mitigation strategies during your survey.

Want to learn more about our CMS practice?

Request More Info

Additional CMS Resources:


CMS Access® - integrated toolkit of CMS resources to help you achieve peak performance

E-dition Compliance Monitor® Plus– mapping of Joint Commission Standards and EPs to the related Federal CoPs, SOM, State Regulations, and related national organizations


2017 Joint Commission and CMS Crosswalk: Comparing Hospital Standards and CoPs- side-by-side comparison of current Medicare hospital CoPs to the applicable 2017 Joint Commission elements of performance

Environment of Care® 2017 Crosswalk- user-friendly e-book featuring the 2017 Joint Commission Environment of Care (EC), Emergency Management (EM), and Life Safety (LS) standards and elements of performance (EPs) for hospitals—matched with comparable key regulations (including CMS, OSHA, NFPA, EPA and others)


CMS Custom Education– customized programs for your organization – onsite or online

View the CMS fact sheet for more information on this consulting service.