Order Now

Root Cause Analysis in Health Care: Tools and Techniques, Fourth Edition (PDF book)


2009. 246 pages. PDF book plus additional tools. ISBN: 978-1-59940-509-4
Click here to view the table of contents and sample pages.

This PDF book is for individual use only. It cannot be forwarded to others or posted for unlimited access.

If something goes seriously wrong with a patient in your organization's care, you want to know what happened and why so that it won't happen again to anyone else. A fully updated version of a Joint Commission Resources best-seller, Root Cause Analysis, Fourth Edition is designed to help health care organizations around the world prevent system failures by using the technique of root cause analysis to identify causes of sentinel events, implement risk reduction strategies, and develop effective and efficient ways to improve processes. This book offers a straightforward, 21-step framework for conducting a root cause analysis. The fourth edition also includes additional tools containing root cause analysis tools such as worksheets, a slide presentation, sample case studies, and relevant articles compiled from Joint Commission Resources periodicals.

This product is also offered as a hardcopy book.

If you would like a sales quote or proforma invoice for this product, please contact our Customer Service Department at jcrcustomerservice@pbd.com with your purchase details. Please include the title of the publication and your billing and shipping address. Customer service will reply to you between 8am to 8pm EST, Monday through Friday.

Item Number:
EBRCA09

Price: $89.00 USD Order Now