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Hospital Events
Las Vegas
March 27-30, 2017

REGISTER NOW or register by phone 877.223.6866
Hospital CMS Basics: March 27, 2017
EDU1704
Environment of Care Base Camp: March 27-28, 2017
EDU1702
Exploring the Life Safety Chapter: March 29-30, 2017
EDU1703
Maximizing Hospital Tracer Activities: March 30, 2017
EDU1706
Hospital Accreditation Essentials: March 28-29, 2017
EDU1705
Event Description

Overview:
This one-day educational program is designed to provide you with fundamental knowledge for managing the challenging aspects of Medicare’s Conditions of Participation for hospitals. Don’t miss the only 2017 offering of this event.
 
Who Should Attend:
The target audience for this program includes:
  • Individuals responsible for directing, coordinating or implementing Medicare’s Conditions of Participation. This may include RN’s, MD’s, and other clinicians as warranted by their job description
  • Individuals might include survey coordinators, hospital managers, quality improvement directors, risk managers, safety directors
  • Inter-professional: This content is applicable to all clinicians who provide care/service to patients in the hospital

EDU1704BrochureImage

Download Brochure

What You Will Learn:
Novice to advanced beginners will learn about the various hospital surveys, EMTALA, Immediate Jeopardy, staying organized with the CMS process, and challenging CoPs and standards. You will also receive information about CMS’ recent adoption of the 2012 Life Safety Code®, including the new Chapter 43, Building Rehabilitation. A further value add is the inclusion of the new Emergency Preparedness rule by CMS that starts November 16, 2016.
 
Start and End Times
March 27th - 8:00am-4:00pm


Summary of Continuing Education Contact Hours awarded for this program:
ACCME: 7 - CME - AMA PRA Category 1 Credit(s)
ACHE: 7 - CE
ACPE: 7 - CE
ANCC: 7 - CE
CA Board of Registered Nursing: 7 - CE
CJCP: 7 - CE
IACET: 0.7 - CEU

Download Continuing Education Fact Sheet

Location
Tropicana Hotel Las Vegas 3801 Las Vegas Blvd.Las Vegas, NV 89109More Details
Room Rate: $104.00 Single $104.00 DoubleCut-off date: 3/3/2017Call for Special Rates: More Details

List Price
$689.00 REGISTER NOW
To see CSR pricing, please log in

Hospital CMS Basics: March 27, 2017

Agenda/Faculty

(Agenda and speakers are subject to change. Last updated November 3, 2016.)
 
Objectives:
At the conclusion of this program, participants will be able to:
  1. Distinguish between the Centers for Medicare and Medicaid Services (CMS) regulations and The Joint Commission standards, and the role of state agencies for deemed status in your healthcare setting(s). 
  2. Recall at least two principles of Immediate Jeopardy.
  3. Implement strategies for complying with challenging Conditions of Participation (CoPs) in your practice setting(s).
Come fully charged and ready to learn with Joint Commission Resources.
Thank you for supporting JCR’s paperless initiative for our education programs. Here are some tips for your learning success:
  • Bring your fully charged electronic device (laptop, tablet, etc.) with you to the program so that you can access the program materials and take notes.  
  • Download/access program materials from your email, the JCR Learning Management System (LMS), and/or the event app. 1-2 weeks before your program, you will receive an email with instructions on how to access these materials. These materials will continue to be available to you during and after your program as well.
  • If you prefer hard-copy program materials, please print before the program and bring with you. There will be no hard-copy program materials provided on site, other than the agenda itself.
  • Full-text requirements books (with relevant Joint Commission standards for the program) will no longer be provided, either in hard copy or electronically. Please plan accordingly if you want to reference the standards during the program (for example, bring your own manual or plan to access E-dition).  
  • Come ready to learn, network with peers, and be prepared for 2017 compliance challenges.

 

FACULTY:
AvenattiVince AvenattiCFPCA
CMS Consultant
Executive Director
Government Regulations and Advisory Services

 


Location
Tropicana Hotel Las Vegas 3801 Las Vegas Blvd.Las Vegas, NV 89109More Details
Room Rate: $104.00 Single $104.00 DoubleCut-off date: 3/3/2017Call for Special Rates: More Details

List Price
$689.00 REGISTER NOW
To see CSR pricing, please log in

Hospital CMS Basics: March 27, 2017

Location Details

Tropicana Las Vegas Hotel
3801 Las Vegas Boulevard
Las Vegas, NV 89109
Room Rate:  $104.00 Single / Double + $15.00 Daily Conference fee + tax
Cut-off date:  2/24/2017
On-line reservations only. Make online reservations here.

 


Location
Tropicana Hotel Las Vegas 3801 Las Vegas Blvd.Las Vegas, NV 89109More Details
Room Rate: $104.00 Single $104.00 DoubleCut-off date: 3/3/2017Call for Special Rates: More Details

List Price
$689.00 REGISTER NOW
To see CSR pricing, please log in

Hospital CMS Basics: March 27, 2017

Sponsor/Exhibitor

Align your organization with some of the premier names in health care by supporting one of The Joint Commission and Joint Commission Resources conferences, seminars or distance learning events. You will increase your visibility, influence buying decisions, and connect with key decisions makers from health care organizations across the country.

Joint Commission Resources has many opportunities to support our mission to provide unparalleled training to help improve patient quality and safety. Please contact JCRSponsorships@jcrinc.com for more information.

Click here for the 2017 Exhibitor Prospectus


Location
Tropicana Hotel Las Vegas 3801 Las Vegas Blvd.Las Vegas, NV 89109More Details
Room Rate: $104.00 Single $104.00 DoubleCut-off date: 3/3/2017Call for Special Rates: More Details

List Price
$689.00 REGISTER NOW
To see CSR pricing, please log in

Hospital CMS Basics: March 27, 2017

Event Description

Overview:
This 2-day seminar will arm you with knowledge, tools, and strategies to help you set the stage for a successful survey and build a framework to deliver the highest level of patient safety and care. Join Joint Commission engineers as they discuss current challenges as well as compliance tips and strategies.
 
Who Should Attend:
Anyone preparing for a Joint Commission survey and working to build the safest environment for staff and patients. Content is targeted at those who are new to their role or those who want a refresher course in Joint Commission standards, including facilities management professionals, risk and accreditation managers, and quality managers and directors.

EDU1702brochureImage

Download Brochure

 
What You Will Learn:
A team of Joint Commission engineers and surveyors will guide you through case studies, updates to standards, and hot button EC issues – while providing proven methods, frameworks and solutions every step of the way.
 
Survey and accreditation overview
Learn how to best navigate the survey and accreditation processes with guidance from Joint Commission experts and an in-depth look at a real-world case study.
 
Hazardous materials, medical equipment, and utilities management
Discover effective strategies for inventory, maintenance, and incident management across key Environment of Care areas.
 
EC updates and trends
Tap into the top Environment of Care minds for insight into current trends and recent changes to help you prepare for your next survey.
 
Start and End Times
March 27th - 8:00am-4:00pm
March 28th - 8:00am-3:00pm


Summary of Continuing Education Contact Hours awarded for this program:
ACHE: 12 - CE
ANCC: 12 - CE
CA Board of Registered Nursing: 12 - CE
CJCP: 12 - CE

Download Continuing Education Fact Sheet

Location
Tropicana Las Vegas 3801 Las Vegas BoulevardLas Vegas, NV 89109More Details
Room Rate: $104.00 Single $104.00 DoubleCut-off date: 3/3/2017Call for Special Rates: More Details

List Price
$799.00 REGISTER NOW
To see CSR pricing, please log in

Environment of Care Base Camp: March 27-28, 2017

Agenda/Faculty

(Agenda and speakers are subject to change. Last updated January 11, 2017.)


Location
Tropicana Las Vegas 3801 Las Vegas BoulevardLas Vegas, NV 89109More Details
Room Rate: $104.00 Single $104.00 DoubleCut-off date: 3/3/2017Call for Special Rates: More Details

List Price
$799.00 REGISTER NOW
To see CSR pricing, please log in

Environment of Care Base Camp: March 27-28, 2017

Location Details

Tropicana Las Vegas Hotel
3801 Las Vegas Boulevard
Las Vegas, NV 89109
Room Rate:  $104.00 Single / Double + $15.00 Daily Conference fee + tax
Cut-off date:  2/24/2017
On-line reservations only. Make reservations online here.


Location
Tropicana Las Vegas 3801 Las Vegas BoulevardLas Vegas, NV 89109More Details
Room Rate: $104.00 Single $104.00 DoubleCut-off date: 3/3/2017Call for Special Rates: More Details

List Price
$799.00 REGISTER NOW
To see CSR pricing, please log in

Environment of Care Base Camp: March 27-28, 2017

Sponsor/Exhibitor

Align your organization with some of the premier names in health care by supporting one of The Joint Commission and Joint Commission Resources conferences, seminars or distance learning events. You will increase your visibility, influence buying decisions, and connect with key decisions makers from health care organizations across the country.

Joint Commission Resources has many opportunities to support our mission to provide unparalleled training to help improve patient quality and safety. Please contact JCRSponsorships@jcrinc.com for more information.

Click here for the 2017 Exhibitor Prospectus


Location
Tropicana Las Vegas 3801 Las Vegas BoulevardLas Vegas, NV 89109More Details
Room Rate: $104.00 Single $104.00 DoubleCut-off date: 3/3/2017Call for Special Rates: More Details

List Price
$799.00 REGISTER NOW
To see CSR pricing, please log in

Environment of Care Base Camp: March 27-28, 2017

Event Description

Overview:
Your goal is to create the safest environment for staff and patients alike. This comprehensive Life Safety (LS) seminar will help you master the always challenging Life Safety Code® standards to reduce risk and maximize safety throughout your facility. Join LS experts as they break down Joint Commission standards updates, provide practical compliance examples, and share proven safety strategies.
 
Who Should Attend:
Real-life examples and interactive exercises led by Joint Commission professionals make this two-day event perfect for anyone responsible for achieving compliance with the Life Safety Chapter and Life Safety Code®, including EC professionals and Life Safety Code® specialists, facilities management professionals, risk and accreditation managers, and quality managers and directors.

EDU1703brochureImage

Download Brochure

 
What You Will Learn:
Joint Commission leaders with direct experience in code content, application, and inspection will share the newest findings and latest information across the most pressing Life Safety Code® topics.
 
CMS categorical waivers
Join a discussion on CMS-issued Categorical Waivers and how they affect seven key topics – from doors and exit enclosures to alarms and generators.
 
2012 Life Safety Code®: Learn what’s changed, and what it means for you
The field’s foremost leaders will share major changes around exiting, testing frequency, and other key updates.
 
Updates from The Joint Commission
Gain first-hand insight as Joint Commission experts guide you through top findings and the latest news and information on the survey process.
 
Start and End Times
March 29th - 8:00am-4:30pm
March 30th - 8:00am-3:00pm


Summary of Continuing Education Contact Hours awarded for this program:
ACHE: 12 - CE
ANCC: 12 - CE
CA Board of Registered Nursing: 12 - CE
CJCP: 12 - CE

Download Continuing Education Fact Sheet

Location
Tropicana Las Vegas 3801 Las Vegas Blvd. SouthLas Vegas, NV 89109More Details
Room Rate: $104.00 Single $104.00 DoubleCut-off date: 3/3/2016Call for Special Rates: More Details

List Price
$899.00 REGISTER NOW
To see CSR pricing, please log in

Exploring the Life Safety Chapter: March 29-30, 2017

Agenda/Faculty

(Agenda and speakers are subject to change. Last updated January 11, 2017.)


Location
Tropicana Las Vegas 3801 Las Vegas Blvd. SouthLas Vegas, NV 89109More Details
Room Rate: $104.00 Single $104.00 DoubleCut-off date: 3/3/2016Call for Special Rates: More Details

List Price
$899.00 REGISTER NOW
To see CSR pricing, please log in

Exploring the Life Safety Chapter: March 29-30, 2017

Location Details

Tropicana Las Vegas Hotel
3801 Las Vegas Boulevard
Las Vegas, NV 89109
Room Rate:  $104.00 Single / Double + $15.00 Daily Conference fee + tax
Cut-off date:  2/24/2017
On-line reservations only. Make online reservations here.


Location
Tropicana Las Vegas 3801 Las Vegas Blvd. SouthLas Vegas, NV 89109More Details
Room Rate: $104.00 Single $104.00 DoubleCut-off date: 3/3/2016Call for Special Rates: More Details

List Price
$899.00 REGISTER NOW
To see CSR pricing, please log in

Exploring the Life Safety Chapter: March 29-30, 2017

Sponsor/Exhibitor

Align your organization with some of the premier names in health care by supporting one of The Joint Commission and Joint Commission Resources conferences, seminars or distance learning events. You will increase your visibility, influence buying decisions, and connect with key decisions makers from health care organizations across the country.

Joint Commission Resources has many opportunities to support our mission to provide unparalleled training to help improve patient quality and safety. Please contact JCRSponsorships@jcrinc.com for more information.

Click here for the 2017 Exhibitor Prospectus


Location
Tropicana Las Vegas 3801 Las Vegas Blvd. SouthLas Vegas, NV 89109More Details
Room Rate: $104.00 Single $104.00 DoubleCut-off date: 3/3/2016Call for Special Rates: More Details

List Price
$899.00 REGISTER NOW
To see CSR pricing, please log in

Exploring the Life Safety Chapter: March 29-30, 2017

Event Description

Overview:
This one-day interactive workshop offers an advanced look at hospital tracers. Attendees will engage in case study discussions, learn about program-specific tracers, and participate in aggregate data exercises. Take advantage of this hands-on, experiential learning course that will help you evaluate safety in your organization and discover opportunities for improvement.
 
Who Should Attend:
This course is ideal for those who have already mastered the basics of tracer methodology and are ready for a more in-depth look at how to gather, aggregate, and interpret data and then identify specific areas for improvement. Hospital personnel serving in both administration and clinical roles will find this course to be of interest, including physicians, nurses, directors of quality, risk managers, compliance officers and accreditation managers.

EDU1706BrochureImage

Download Brochure

 
What Will You Learn:
You will learn how to identify types of tracers that will help you detect and close gaps in care. The seminar will also offer a comprehensive review of several focused evaluations. After this course, you will understand how to evaluate tracer data, a skill you can bring back to your organization to help improve processes, reduce risk, and take better care of your patients. Other topics will include assessing compliance, acquiring data, and developing a ‘maximized’ tracer tool.
 
Start and End Times
March 30th - 8:00am-4:00pm


Summary of Continuing Education Contact Hours awarded for this program:
ACCME: 6 - 6 CME – AMA PRA Category 1 Credit(s)
ACHE: 6 - CE
ACPE: 6 - CE
ANCC: 6 - CE
CA Board of Registered Nursing: 6 - CE
CJCP: 6 - CE

Download Continuing Education Fact Sheet

Location
Tropicana Las Vegas 3801 Las Vegas Blvd. SouthLas Vegas, NV 89109More Details
Room Rate: $104.00 Single $104.00 DoubleCut-off date: 3/3/2017Call for Special Rates: More Details

List Price
$575.00 REGISTER NOW
To see CSR pricing, please log in

Maximizing Hospital Tracer Activities: March 30, 2017

Agenda/Faculty

(Agenda and speakers are subject to change. Last updated January 4, 2017.)
 
Come fully charged and ready to learn with Joint Commission Resources.
Thank you for supporting JCR’s paperless initiative for our education programs. Here are some tips for your learning success:
  • Bring your fully charged electronic device (laptop, tablet, etc.) with you to the program so that you can access the program materials and take notes.  
  • Download/access program materials from your email, the JCR Learning Management System (LMS), and/or the event app. 1-2 weeks before your program, you will receive an email with instructions on how to access these materials. These materials will continue to be available to you during and after your program as well.
  • If you prefer hard-copy program materials, please print before the program and bring with you. There will be no hard-copy program materials provided on site, other than the agenda itself.
  • Full-text requirements books (with relevant Joint Commission standards for the program) will no longer be provided, either in hard copy or electronically. Please plan accordingly if you want to reference the standards during the program (for example, bring your own manual or plan to access E-dition).  
  • Come ready to learn, network with peers, and be prepared for 2017 compliance challenges.


Location
Tropicana Las Vegas 3801 Las Vegas Blvd. SouthLas Vegas, NV 89109More Details
Room Rate: $104.00 Single $104.00 DoubleCut-off date: 3/3/2017Call for Special Rates: More Details

List Price
$575.00 REGISTER NOW
To see CSR pricing, please log in

Maximizing Hospital Tracer Activities: March 30, 2017

Location Details

Tropicana Las Vegas Hotel
3801 Las Vegas Boulevard
Las Vegas, NV 89109
Room Rate:  $104.00 Single / Double + $15.00 Daily Conference fee + tax
Cut-off date:  2/24/2017
On-line reservations only. Make online reservations here.


Location
Tropicana Las Vegas 3801 Las Vegas Blvd. SouthLas Vegas, NV 89109More Details
Room Rate: $104.00 Single $104.00 DoubleCut-off date: 3/3/2017Call for Special Rates: More Details

List Price
$575.00 REGISTER NOW
To see CSR pricing, please log in

Maximizing Hospital Tracer Activities: March 30, 2017

Sponsor/Exhibitor

Align your organization with some of the premier names in health care by supporting one of The Joint Commission and Joint Commission Resources conferences, seminars or distance learning events. You will increase your visibility, influence buying decisions, and connect with key decisions makers from health care organizations across the country.

Joint Commission Resources has many opportunities to support our mission to provide unparalleled training to help improve patient quality and safety. Please contact JCRSponsorships@jcrinc.com for more information.

Click here for the 2017 Exhibitor Prospectus


Location
Tropicana Las Vegas 3801 Las Vegas Blvd. SouthLas Vegas, NV 89109More Details
Room Rate: $104.00 Single $104.00 DoubleCut-off date: 3/3/2017Call for Special Rates: More Details

List Price
$575.00 REGISTER NOW
To see CSR pricing, please log in

Maximizing Hospital Tracer Activities: March 30, 2017

Event Description

Overview:
Join us for this two-day intermediate seminar designed to provide you with practical solutions and implementation tips to help you set the stage for a successful survey and build a framework to deliver the highest level of patient safety and care.
 
Who Should Attend: 
This program is designed for those responsible for directing, coordinating or implementing Joint Commission hospital accreditation and standards compliance. This is also an excellent training opportunity for you if your organization is interested in pursuing Joint Commission accreditation. The program is valuable for all health care professionals who provide oversight of their hospital’s accreditation process including, accreditation directors/managers, quality improvement directors/managers, risk managers, safety directors/managers, nursing directors/managers, and clinicians who provide care and services to hospital patients.

EDU1705BrochureImage

Download Brochure

 
What You Will Learn:
With presentations from experts at The Joint Commission and Joint Commission Resources, and case studies, take-home tools, and interactive activities, this seminar will help you be prepared with:
  • Updates to the accreditation process for hospitals
  • Elements of performance highlights, Focused Standards Assessment, and related compliance strategies
  • Ways to identify and manage risk points through the Intracycle Monitoring Process
  • National Patient Safety Goals®: compliance trends and requirement tips
  • Information about the relationship between Joint Commission standards and the Centers for Medicare and Medicaid Services Conditions of Participation (CoPs)
  • Current compliance information and best practices for reducing the risk of infection in your health care organization
Start and End Times
March 28th - 8:00am-4:30pm
March 29th - 8:00am-4:00pm


Summary of Continuing Education Contact Hours awarded for this program:
ACCME: 13 - AMA PRA Category 1 Credit(s).
ACHE: 13 - CE
ACPE: 13 - CE
ANCC: 13 - CE
CA Board of Registered Nursing: 13 - CE
CJCP: 13 - CE

Download Continuing Education Fact Sheet

Location
Tropicana Hotel Las Vegas 3801 Las Vegas Blvd.Las Vegas, NV 89109More Details
Room Rate: $104.00 Single $104.00 DoubleCut-off date: 3/3/2017Call for Special Rates: More Details

List Price
$919.00 REGISTER NOW
To see CSR pricing, please log in

Hospital Accreditation Essentials: March 28-29, 2017

Agenda/Faculty

(Agenda and speakers are subject to change. Last updated February 23, 2017.)
 
Objectives:
 
At the conclusion of this program, participants will be able to:
  1. Describe the key projects under Project REFRESH, their impact on accredited organizations and the timelines for implementation
  2. Discuss the accreditation process, including the Intracycle Monitoring process to identify and manage risk points throughout the accreditation cycle
  3. Identify new and challenging requirements within each chapter including compliance strategies
  4. Use case studies, forms, and tools as part of the hospital’s toolkit for training staff
  5. Discuss the unique aspects of their hospital’s accreditation
Come fully charged and ready to learn with Joint Commission Resources.
Thank you for supporting JCR’s paperless initiative for our education programs. Here are some tips for your learning success:
  • Bring your fully charged electronic device (laptop, tablet, etc.) with you to the program so that you can access the program materials and take notes.  
  • Download/access program materials from your email, the JCR Learning Management System (LMS), and/or the event app. 1-2 weeks before your program, you will receive an email with instructions on how to access these materials. These materials will continue to be available to you during and after your program as well.
  • If you prefer hard-copy program materials, please print before the program and bring with you. There will be no hard-copy program materials provided on site, other than the agenda itself.
  • Full-text requirements books (with relevant Joint Commission standards for the program) will no longer be provided, either in hard copy or electronically. Please plan accordingly if you want to reference the standards during the program (for example, bring your own manual or plan to access E-dition).  
  • Come ready to learn, network with peers, and be prepared for 2017 compliance challenges.


Location
Tropicana Hotel Las Vegas 3801 Las Vegas Blvd.Las Vegas, NV 89109More Details
Room Rate: $104.00 Single $104.00 DoubleCut-off date: 3/3/2017Call for Special Rates: More Details

List Price
$919.00 REGISTER NOW
To see CSR pricing, please log in

Hospital Accreditation Essentials: March 28-29, 2017

Location Details

Tropicana Las Vegas Hotel
3801 Las Vegas Boulevard
Las Vegas, NV 89109
Room Rate:  $104.00 Single / Double + $15.00 Daily Conference fee + tax
Cut-off date:  2/24/2017
On-line reservations only. Make online reservations here.

 


Location
Tropicana Hotel Las Vegas 3801 Las Vegas Blvd.Las Vegas, NV 89109More Details
Room Rate: $104.00 Single $104.00 DoubleCut-off date: 3/3/2017Call for Special Rates: More Details

List Price
$919.00 REGISTER NOW
To see CSR pricing, please log in

Hospital Accreditation Essentials: March 28-29, 2017

Sponsor/Exhibitor

Align your organization with some of the premier names in health care by supporting one of The Joint Commission and Joint Commission Resources conferences, seminars or distance learning events. You will increase your visibility, influence buying decisions, and connect with key decisions makers from health care organizations across the country.

Joint Commission Resources has many opportunities to support our mission to provide unparalleled training to help improve patient quality and safety. Please contact JCRSponsorships@jcrinc.com for more information.

Click here for the 2017 Exhibitor Prospectus


Location
Tropicana Hotel Las Vegas 3801 Las Vegas Blvd.Las Vegas, NV 89109More Details
Room Rate: $104.00 Single $104.00 DoubleCut-off date: 3/3/2017Call for Special Rates: More Details

List Price
$919.00 REGISTER NOW
To see CSR pricing, please log in

Hospital Accreditation Essentials: March 28-29, 2017

Additional Details

Payments
Payments submitted by check take up to 14 days to process.  If you are registering for a program less than 14 days away, please pay with a credit card or your registration may not be received in time and your seat may not be reserved.

Substitutions, Transfers, and Cancellation Policy
Registration is nontransferable between JCR education programs due to variability in program sponsors. If you find that you cannot attend, you may send an alternate in your place.  Please send us the alternate’s full name, title, credentials, address, phone and e-mail address.  In the event of a cancellation, your registration fee, less a $100 processing fee, is refundable, if written notice of cancellation is faxed no later than 30 days prior to the program date.  All alternate or cancellation information should be emailed to rraudys.@jcrinc.com. Refunds will not be issued for cancellations received after this date or for any no shows. JCR reserves the right to cancel or reschedule due to unforeseen circumstances.

Joint Commission Resources reserves the right to cancel or reschedule a program due to an insufficient number of registrants or other unforeseen circumstances. If a program must be cancelled, the registration fee will be refunded in full to each registrant. You may verify current program status on our website or by calling JCR Customer Service at 877-223-6866.  Neither Joint Commission Resources nor The Joint Commission is responsible for a registrant's travel expenses in the event a program is cancelled. Participants should also not depend on registering on site, as some programs may be sold out; in these instances, neither Joint Commission Resources nor The Joint Commission is responsible for travel expenses.  Participants are encouraged to purchase refundable tickets in case a program is cancelled or rescheduled. Participants should also be aware that most airline tickets, including nonrefundable or discounted tickets, can be reissued within one year from the date the original ticket was issued.

Americans with Disabilities Act
If you require any of the auxiliary aids or services identified in the Americans with Disabilities Act in order to attend this Joint Commission Resources program, please call 630-792-5425 or write to the Department of Education, Joint Commission Resources, One Renaissance Boulevard, Oakbrook Terrace, IL 60181.

Program Agendas and Faculty
Agendas are subject to change because we are always striving to improve the quality of your educational experience. Joint Commission Resources may substitute faculty with comparable expertise on rare occasions necessitated by illness, scheduling conflicts, and so forth.

Suggested attire: business casual
Due to the variation in meeting room temperatures and personal preferences, we recommend that you dress in layers for your comfort.