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JCR products and services are based on U.S. standards and regulations
Tracers with AMP
All levels
U.S. Standards

Tracers with AMPTM

All with just a few clicks, this cost-effective tool provides a mechanism to jump start or revive your tracer program, reinvent your patient safety activities, automate your PI process, and print reports for senior leaders and frontline staff.
Enjoy pre-built, customizable tracers plus new and updated tracer templates added continuously throughout the year.
This tool is available for all health care settings (Hospital, Critical Access Hospital, Ambulatory Care, Behavioral Health Care, Home Care, Nursing Care Center, Office Based Surgery and Laboratory) giving you the ability to see a high level view of your system and a deep dive into specific departments or locations.
New Features Coming in January 2017
  • Tracing and scoring for all certification standards including Disease Specific Care Certification and Advanced Disease-Specific Certifcation Standards 
  • Scoring EPs using the new SAFER™ Matrix through AMP™

$3,900.00 - $6,695.00
Product Description

Product Description

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In today’s health care landscape, organizations are faced with doing more with fewer resources.  If there was a tool that could help you track and report on compliance activities, and save you time, would it be worth it?  The Tracers with AMP® software solution can help.  Available for Hospital, Critical Access Hospital, Ambulatory Care, Behavioral Health Care, Home Care, Nursing Care Center, Office Based Surgery, and Laboratory accreditation programs, Tracers with AMP helps you score standards, conduct tracers, and generate robust reports on compliance with Joint Commission standards.
Some features of Tracers:
Ease of scoring
Tracers is an online tool, which allows users to record, track, and trend internal tracer activities by creating a custom tracer from existing templates or from scratch. The survey questions in the Tracers link directly to the Elements of Performance (EPs). This powerful tool allows users to score EPs accurately by accessing related results of tracer findings.
Resources from JCR
Tracers provides users with the capability to access various tracer tools, such as Tissue Management, EOC Tracer, and Pain Management. These tools, backed by a library of over 10,000 sample questions linked to various EPs, can be utilized and customized to perform tracer activities in your organization.
Reporting features allow you to evaluate and analyze previously performed tracers, track improvements over time, provide a high level view of your system compliance or compare departments or sites, and prioritize improvement projects for a department, organization, or health care system. Reports can be accessed immediately after a tracer is conducted and overall system compliance assessments can be automatically emailed to leadership.
E-dition® is included
With each purchased license of Tracers, JCR's E-dition software is included. Current accreditation and certification standards and requirements of The Joint Commission are just a few clicks away. E-dition delivers 24/7 web-based access to all the content printed in the Comprehensive Accreditation Manual.
Learn more about Tracers with AMP by registering for a live demonstration.  See how you will be able to spend more of your time on patient safety, performance improvement, and staying ready for the next patient!
License Type

License Type

Tracers is only available as a site license. Unlimited number of users within your organization can access this product.

To experience superior speed and performance, we highly recommend you download Google Chrome or Microsoft Internet Explorer 11. Click on the links to begin the download. Microsoft Internet Explorer 9 or below will not be supported officially. Please contact JCR Technical Support at 1-877-223-6866 (option 2), if you need further assistance.

View Terms and Conditions of use.

Register for a Demonstration

Register for a Demonstration

Need a demo for Tracers with AMP? Click here



  1. Do I need to purchase AMP to work with the Tracers?
    Tracers is sold with AMP, so you will not need to purchase this separately.  
  2. I already use AMP, how do I order the Tracers?
    Call Customer Service at 877-223-6866.
  3. For which programs is Tracers currently available?
    Tracers is available for the Hospital, Critical Access Hospital, Ambulatory Care, Behavioral Health Care, and Laboratory accreditation programs.
  4. Is there a plan to release it for other programs in the future?
    Yes. New programs are in development.
  5. Do I need any special IT support to use the Tracers?
    No. Tracers is a web based program, so there is not a requirement for additional IT support. 
  6. How does AMP and Tracers work together to aid in compliance activities?
    Tracer tools can be customized by the organization using templates created by JCR, audit and tracer tools already in use or a combination of both. Tracer findings recorded by the organization are linked to the Joint Commission standards and EPs. This technology allows you to review aggregate tracer data for an EP, chapter, or the entire organization. Automating the tracer process will allow you more time to act on opportunities and less time tracking data manually.
  7. Are any other standards or requirements included in Tracers?
    Yes. The CMS Conditions of Participation are linked to Tracers in addition to the standards from the CAMH.
  8. Is Tracers for organizations not yet using tracer methodology, or is it geared to organizations with a robust tracer program?
    The answer is both. Tracers has many templates and a vast library of over 3,000 questions for those organizations who are just beginning to implement a tracer program. Tracers also allows you to create custom tracer templates based on tools that have already been developed in your organization.
  9. What training is available for Tracers? Is there an additional cost for this training?
    The Help tab in Tracers contains the Tracer User Guide, which can help to answer many questions. In addition, a training schedule will be posted here as well. This training is free of charge. As always, Technical Support is available to assist you or answer any questions that you might have.
  10. How do I contact Technical Support for Tracers?
    Call 1-877-223-6866 (option 2) or email
  11. How does Tracers support other functions such as credentialed practitioners and competency assessment?
    By utilizing the tracer team report an organization can create a list of medical staff, mid-level providers, and staff who were involved in the tracer activity for a time period.
  12. What type of reporting is included in Tracers?
    Tracers offers multiple options for reporting, including departmental or site comparisons, tracer aggregate, PFA, top priorities, and many other filtering options.  There are also enterprise level reports that are perfect to provide to leadership as a snapshot of compliance across a system.
  13. Can I get a preview of the product?
    Yes. Click on the "Register for a Live Demonstration" tab on this page to view all the upcoming dates.
  14. Does Tracers integrate with other JCR software products, like ECM Plus?
    At this time Tracers only applies to the EPs and shows COP crosswalk. Other regulatory standards will be integrated in future.
  15. Once I have access, do I need to set up access for all the users, or will all the users that have access to AMP automatically have access?
    All program administrators will automatically get access to Tracers. If you already use AMP, other users can be provided access to Tracers with a click of a button in AMP administration. New users can be added just for Tracers as well.
Support / Training

Support / Training

JCR offers a wide range of education and training opportunities for the e-product solutions from interactive onDemand Trainings to personal 1:1 training offerings. Information on education is available on the e-products portal page.

Pay by Check or Wire Transfer

Pay by Check or Wire Transfer

All Joint Commission Resources products require pre-payment. For your convenience, if you do not have a credit card available, we offer a sales quote/proforma invoice option to assist with initiating your payment.

To take advantage of this option:

  1. Choose your item(s) and add them to your shopping cart. Select "Proceed to Secure Checkout or Create Proforma Invoice."
  2. Enter your billing and shipping details. Select "Continue."
  3. The next screen will be a full summary of your order.
    1. On the bottom right, there is a section titled "Create Proforma Invoice."
    2. Click the "Proforma Invoice" button. (See image below.) 
    3. Within 5 minutes, a sales quote will be sent to your email address with details about how to complete a check or wire transfer payment.

Or contact Customer Service at 877.223.6866 (+1 770 238 0454 outside the US) or via email at to have a proforma invoice created and emailed directly to you.


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