Michelle McDonald, Executive Director, Government Regulations and Advisory Services

Michelle McDonald

Executive Director - Government Regulations and Advisory Services


Ms. Michelle McDonald has more than 30 years of experience as a health care professional. She has extensive experience in areas of programmatic and operational functions in acute care, long term care, assisted living, home health, and public health settings. Her expertise is in facility operations; executive leadership; care management; public health initiatives; quality initiatives; and the management of federal contracts with the Centers for Medicare and Medicaid Services (CMS).

She currently serves as the Executive Director, Government Regulations and Advisory Services for Joint Commission Resources. In this capacity she oversees the CMS practice area and government advisory services as well as provides guidance, education and technical assistance in the provision of CMS content, federal laws, regulations, guidelines, federal surveillance protocols and standards governing the operation of health care facilities.

Ms. McDonald served as the Joint Commission Resources Project Director for the Centers for Medicare and Medicaid Services Data Assessment and Verification (DAVe) contract as well as the Project Director for the Centers of Medicare and Medicaid Services Federal Monitoring and Oversight in Long Term Care. The primary initiative of this contract was to assess the state survey performance of long-term care facilities by conducting comparative look-behind surveys that provided accurate implementation of federal surveys pursuant to applicable federal rules and guidelines.

Ms. McDonald offers demonstrated experience as a nurse executive and in administrating federal contracts in long term care and community health settings. She brings operational expertise in the areas of facility management, data management and quality improvement initiatives. She has presented at national seminars, coordinated and developed national satellite presentations with the Centers for Medicare and Medicaid Services on various aspects of the Federal Code of Regulations and Program Integrity and has provided guidance to representatives of state, federal and professional regulatory agencies on interpreting and complying with health care regulations.

Previously, Ms. McDonald served as the Vice President of Clinical Affairs/Executive Director for Arden Hill Senior Health System in New York. In this role, she was responsible for overseeing all clinical services provided by the Arden Hill Senior Health System, was the administrator of record for a 120-bed skilled nursing unit, a 40-bed health care center and a 120-bed assisted living. In addition, she was responsible for the Adult Day Programs, Home Health Services, Child Care Center and community-based services. In addition, she held a number of operational and educational leadership positions at Arden Hill Hospital, Good Samaritan Home Care and the Orange County Department of Health. In these settings, she was involved in the development and implementation of Care Management Programs in the acute, post-acute and community settings. At the Orange County Department of Health, she directed the Tuberculosis Control Program, Sexually Transmitted Disease and Immunization Clinics and led the community health education as the Community Health Educator.

Ms. McDonald received her Bachelor’s of Science in Nursing from Mount Saint Mary College, Newburgh, New York and her Master’s of Public Health from New York Medical College, Valhalla, New York. Her affiliations include the American College of Healthcare Administrators, Medicare SNF Technical Advisory Panel Member for the Centers for Medicare and Medicaid Services, and served as a clinical reviewer for the MDS 3.0 RAI User Manual for the Centers for Medicare and Medicaid Services.