X
This site uses cookies and other tracking technologies to assist with navigation, providing feedback, analyzing your use of our products and services, assisting with our promotional and marketing efforts, and provide content from third parties. Get more information about cookies and how you can refuse them.
I Agree Learn More
Skip to Main Content

  • News
  • Contact Us
Main Menu
Joint Commission Resources
The Joint CommissionVisit Joint Commission InternationalJoint Commission Center for Transforming HealthcareQuality CheckWorld Hospital Search
Search Toggle
View your cart Cart
Login
View your cart Cart
  • Products and Services
    Find the tools and solutions you need on your journey to excellence.
    • Advisory Services
      • Accreditation Preparation
      • Custom Education
      • CMS/Medicare and Regulatory Services
      • Performance Improvement Services
    • Software
      • Tracers with AMP
      • ECM Plus
      • CMSAccess
      • E-dition
      • Attend a Live Demo
      • eProducts Legal Documents
    • Education
      • Conferences and Seminars
      • Online Education
      • JCR and Lippincott Online Courses
      • Certified Joint Commission Professional
    • Publications
      • Books and E-books
      • Digital Subscriptions
      • Manuals
    • Other Resources
    Businessman talking in a meeting with doctors.

    Advisory Services

    Our team is recognized worldwide for our expertise and can help you select the advisory services that are right for you.

    The cover of "Front Line of Defense, 3rd Edition"

    Publications

    Browse our gallery of periodicals, books, and e-books.

  • Health Care Settings
    Our goal is to help you find expert advice and resources designed to meet the specific needs of your organization and those your serve.
    • Ambulatory Health Care
    • Behavioral Health Care
    • Critical Access Hospital
    • Home Care
    • Hospital
    • Laboratory Services
    • Nursing Care Center
    Modern hospital hallway, unfocused background.

    Hospital

    No matter what your hospital’s quality goals may be, JCR can help position it to succeed. We have a full portfolio of strategies and solutions for hospitals.

  • Health Systems
    JCR shares your mission for patient safety and quality, and we have the depth of experience and the right solutions to help your system achieve its goals.
    • The JCR Integrated Dashboard
    • Custom Education for Health Systems
    A doctor uses a digital tablet.

    JCR Integrated Dashboard

    The JCR Integrated Dashboard provides a cohesive picture of actionable data to help drive informed decision making for system leaders

    Diverse staff of doctors, nurses, and administrators in hospital are attending a healthcare conference or training seminar to review hospital policies.

    Custom Education

    Tailored programs that can deliver customized solutions to meet the diverse and unique learning needs of your organization.

  • About Us
    JCR is your total quality and safety resource. Look to us as a single touchpoint for tested solutions, staff education programs, survey readiness tools, and peer networking.
    • Message from our CEO
    • Mission
    • Our Team
      • Officers
      • Board of Directors
      • Management Team
      • Principal Consultants
      • Consultants
    • Careers
    • News
    • Financial Statements
    • Customer Service
      • Code of Conduct
      • Cancellations, Substitutions, and Transfers for Education Events
      • Reprints and Permissions
      • Return Policy
      • Shipping Rates
      • Firewall Policy Summary
    • OSHA Alliance
      • OSHA Alliance Resources
    • Frequently Asked Questions
      • General FAQs
      • CSR FAQs
      • E-books FAQs
      • eProducts FAQs
      • Events FAQs
      • Periodicals FAQs
      • Publications FAQs
      • Webinars FAQs
    A group of businesspeople doing a group high five.

    Our Mission

    JCR's mission is to continuously improve the safety and quality of health care through the provision of education, publications, advisory services, and evaluation services.

    Businessman uses a laptop computer at a table with a conceptualization of various digital icons appearing over the computer.

    News

    Read the latest on quality and safety news topics.

  1. Home >
  2. About Us >
  3. Our Team >
  4. Officers >

Officers

Paula Wilson

President and Chief Executive Officer

Jean Courtney

Chief Operating Officer

David Qu

Vice President - Publications, Education and Electronic Products

Marwa J. Zohdy

Vice President - Global Consulting Services
  • Our Team
    • Officers
    • Board of Directors
    • Management Team
    • Principal Consultants
    • Consultants

  • The Joint Commission
  • Joint Commission International
  • Joint Commission Center for Transforming Healthcare

Joint Commission Resources

1515 W. 22nd St, Ste 1300W
Oak Brook, IL 60523

Info

  • Cancellation, Substitutions & Transfers
  • FAQs
  • Reprints and Permissions
  • Return Policy
  • Shipping Rates
  • Other Resources
  • eProducts Portal Login
  • Periodicals Login
  • Learning Management System (LMS)

Need Help?

Customer Service
United States: 877.223.6866 (8 a.m. - 8 p.m. ET)

Outside the US: +1 770 238 0454 (GMT-5)

Main Office
630.268.7400

Connect

Sign up for JCR news and updates in your inbox.

Sign up for our email list

  • Visit us on Facebook facebook
  • Visit us on YouTube linkedin
  • Visit us on Twitter twitter
  • Visit us on LinkedIn linkedin

  • Accessibility
  • Terms of Use
  • Privacy & Cookies Statement
  • News Room
  • Careers
  • Contact Us
©2020 Joint Commission Resources
Joint Commission Resources and JCR are registered trademarks of The Joint Commission.

*The use of Joint Commission Resources (JCR) advisory services is not necessary to obtain a Joint Commission Accreditation award, nor does it influence the granting of such awards. JCR products and services are based on U.S. standards and regulations.