WHAT YOU WILL LEARN
Join a diverse team of professionals for a look at the past, present, and future of ambulatory care. Joint Commission experts will discuss previous lessons and examine standards updates, and peer presenters will share real-life experiences and the solutions they’ve employed to improve performance.
LEARN FROM THE PAST. PREPARE FOR THE FUTURE.
Discover how organizations have harnessed past learnings to elevate performance, and learn how to facilitate change to make the most of emerging trends ranging from patient engagement to telehealth and health metrics.
MASTERING THE MOST CHALLENGING STANDARDS
Examine the standards that prove most challenging come survey time, get answers to your most pressing questions, and explore strategies to help you achieve on-going survey readiness.
THROUGH THE EYES AND HEARTS OF PATIENTS
Annie Levy, BFA, Creative Director at the Made Visible Foundation, will put a unique lens on patient care with a thought provoking multimedia presentation. Her compelling session will let you look at health care through the eyes of the people you serve, and may just change the way you interact with patients and incorporate their voices into the care you provide.
GROUP BREAKOUT SESSIONS: FOCUS ON YOUR NEEDS
Dive into your area of focus with two tracks of group sessions driven by learning needs. Day 1 will focus on standards updates and hot topics across two tracks (Track 1—Medical/Dental/Episodic; Track 2—Surgical & Diagnostic/Therapeutic). Day 2 will feature newcomer and advanced tracks addressing compliance issues, performance improvement methods, data collection, and analysis.