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JCR products and services are based on U.S. standards and regulations

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Consultative Technical Assistance Services

  • The experts at JCR are always available to help you identify and select those consultative technical assistance services that will be most beneficial to you and assist with your organization's most challenging needs.
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The JCR team is recognized worldwide for our expertise. More importantly, we are ready to respond to your organization's compliance and improvement needs with practical, evidence-based solutions.

  • Accreditation and Regulatory Services

    Boost your readiness and compliance with the JCR advantage. More details »

    • Be ready for the next steps in accreditation and certification
    • Tap into expert guidance before, during, and after your Medicare survey
    • Identify gaps and solutions with helpful mock tracers
  • Performance Improvement Services

    JCR uses Robust Process Improvement® techniques to help your team succeed. More details »

    • Address hot topics, such as reducing readmissions and improving infection control
    • Services can be customized to your goals and staff
    • Achieve measurable results with practical solutions

View the fact sheet for more information on all of JCR’s consultative technical assistance services.


The use of Joint Commission Resources (JCR) consulting services is not necessary to obtain a Joint Commission Accreditation award, nor does it influence the granting of such awards.


Kathy J. Eichner

Principal Consultant

Rosanne Passeri Farrell

Principal Consultant

Beth Glassford

Principal Consultant

Diane Flynn

Principal Consultant MBA, BSN, RN

Lisa Hardesty

Principal Consultant MA, CFI, CHSP, HEM

Jeannell M. Mansur

Principal Consultant RPh, PharmD, FASHP, FSMSO, CJCP