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Reducing Readmissions

Improving quality and lowering costs

Many hospitals have protocols in place to reduce preventable patient readmissions. But are they working?  Are you seeing the results you want? We can help.


Our team of experts has spent the past three years working with more than 300 hospitals testing and developing discharge planning, patient education, and post-discharge follow-up practices that keep patients satisfied and out of the hospital.

There’s no single solution. And it takes a focused effort.

Using our Robust Process Improvement™ (RPI™) method, we’ll work with you to:

  • Find the gaps in your system
  • Individualize your patient care and risk assessment
  • Create proper discharge processes
  • Engage the support of family members and other professionals in your health care community

Our consultants will help define your needs, conduct a gap analysis, advise you on best practices, identify risk points, educate your staff, and measure your progress toward your goals.

We tailor our strategies to your hospital. No matter how big or small.

Why JCR?

We have a unique advantage, in that we teamed up with AHRQ to lead its Project RED (Re-Engineered Discharge) training program to field-test a standardized approach to discharge planning.

And, we are one of CMS’ Partnership for Patients Hospital Engagement Networks, working directly with 39 hospitals to identify best practices and solutions for reducing health care-acquired conditions and preventable readmissions.

Our consultants developed their expertise from working on these projects and years of experience in the field. They are trained health care professionals who have been in your shoes and know the challenges you face.


  • The experts at JCR are always available to help you identify and select services that will be most beneficial to you and assist with your organization's most challenging needs.

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