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Cultural Sensitivity: A Pocket Guide for Health Care Professionals, Second Edition
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Cultural Sensitivity: A Pocket Guide for Health Care Professionals, Second Edition

SKU# CSB12
ISBN# 9781599404219

Ensure that everyone on your staff can deliver the highest quality, culturally sensitive care and services

March 2012. 50 pages with tabs. Soft cover. Sold in packs of 5.

Now Available as an App!  See "Mobile App" tab below for more details.

Bulk Pricing Discounts
QuantityUnit Price
1 - 15 $39.00
16 - 50 $35.10
51 - 100 $33.15
101 - 500 $31.20
501 + $29.25
$39.00
Product Description

Product Description

By Geri-Ann Galanti, PhD 
Foreword by Michael S. Woods, MD
 
"The world is a small place. And the smaller it gets, the more important it becomes that we understand each other." 
-From the Foreword 
 
Health care professionals in the U.S. are likely to count among their patients people from all over the globe. However, if a patient, because of a cultural "disconnect," can't understand their health care treatment or if information is delivered in a way that inadvertently frightens or offends the patient, how can health care providers fulfill their mission? This revised edition of Cultural Sensitivity Pocket Guide continues to offer health care professionals the information they need to successfully communicate with their patients, while also respecting their specific cultural needs and expectations related to health care.
 
Find the information you need quickly in this guide, which fits neatly into a lab coat pocket and features tabs to take you to the information you need when you need it--at the patient's bedside, before a patient and family consultation, or whenever you are interacting with patients. This is the guide you'll turn to again and again to improve your patient communication and interaction. Purchase copies for all your staff so that everyone can deliver the highest quality, culturally sensitive care and services.
 
Key Topics:
  • Pregnancy and birth, pediatric care, and end-of-life needs related to cultural customs
  • How to best asses and address patients’ pain issues within a culturally sensitive context
  • Initiatives The Joint Commission has taken to promote cultural competence in health care
  • Easy-to-use information about health care needs, expectations and perceptions of the following ethnicities and raceEasy-to-use information about health care needs, expectations and perceptions of the following ethnicities and races:
Key Features:
Easy-to-use information about health care needs, expectations and perceptions of the following ethnicities and raceEasy-to-use information about health care needs, expectations and perceptions of the following ethnicities and races:
  • African American
  • Anglo American
  • Asian
  • Hispanic/Latino
  • Jewish
  • Middle Eastern
  • Native American
  • Russian
  • South Asian
  • Southeast Asian
Standards: Provision of Care, Treatment, and Services (PC); Rights and Responsibilities of the Individual (RI)
 
Setting: All care settings 
 
Key Audience: 
  • Physicians and other licensed independent practitioners
  • Nurses
  • Other clinicians and health care professionals
Pay by Check or Wire Transfer

Pay by Check or Wire Transfer

All Joint Commission Resources products require pre-payment. For your convenience, if you do not have a credit card available, we offer a sales quote/proforma invoice option to assist with initiating your payment.

To take advantage of this option:

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    1. On the bottom right, there is a section titled "Create Proforma Invoice."
    2. Click the "Proforma Invoice" button. (See image below.) 
    3. Within 5 minutes, a sales quote will be sent to your email address with details about how to complete a check or wire transfer payment.

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Mobile App

Mobile App

The Joint Commission’s Cultural Sensitivity App for Health Care Professionals provides the pertinent information you need to successfully communicate with and care for your patients. This app is an easy-to-use, quick reference about the health care needs, expectations, and practices of the 9 most common ethnicities and races.  Perfect for health care staff treating culturally diverse patients, helping them to comply with Joint Commission requirements for culturally appropriate care.  Written by best-selling author expert Geri-Ann Galanti, PhD, and Dr. Michael S. Woods.
 
App features:
  • Covers the health care needs, expectations, and perceptions of the following ethnicities and races:
  • African American
  • Anglo American
  • Asian
  • Hispanic/Latino
  • Middle Eastern
  • Native American
  • Russian
  • South Asian
  • Southeast Asian
Overviews of health care beliefs, values, and practices, including those related to family/gender issues, pregnancy and birth, pain, and end of life
 
Each culture can be saved as a favorite for easier access
 
Includes extra content regarding “The 4 C’s of Culture: A Mnemonic for Health Care Professionals” and “A Few Fundamentals”