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Susan Reed, BS Pharm, RPh



  • Over 30 years of clinical and administrative experience in acute care, home infusion, and long-term care practice settings.

  • Previous Pharmacy Consultant for an independent consulting firm providing medication management consulting and survey preparedness services.

  • Registered pharmacist licensed in six states.

Ms. Susan Reed brings over thirty years of experience in diverse settings to Joint Commission Resources.  Most recently, she was Director of Pharmacy for a hospital facility in southwestern New Mexico providing clinical and administrative oversight for the pharmacy operations.

In addition to Director roles, Ms. Reed has provided consulting services throughout the United States. Her consulting expertise includes; clinical and operational assessments of pharmacy operations; outcome measurement and clinical benchmarking; staff development and education; staffing and productivity; and standards and survey process education and preparation.


  • Director of Pharmacy in Acute Care, Home Infusion, Long-term Care

  • Corporate Director of Pharmacy Operations

  • Pharmacist Consultant

  • Clinical Pharmacist in Acute Care and Home Infusion


  • American Society of Health System Pharmacy

  • Society for Hospital Medicine

  • American College of Clinical Pharmacy

  • American College of Healthcare Executive

  • Lean Six Sigma Black Belt


  • Bachelor of Science in Pharmacy, Massachusetts College of Pharmacy, Boston, MA

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Susan Reed


Susan Reed, BS Pharm, RPh

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