Suzanne D. Harrison, MPH
Vice President and Chief Operating Officer, multi-hospital Department Director, Physician Practice Administrator, Clinical Administrator.
Expertise in behavioral healthcare operations, including substance use disorder treatment, in specialty and general acute care hospital and freestanding settings encompassing wide range of levels of care.
Experience with operational analysis in acute care hospital specialties.
Experience with performance improvement methodologies including PDSA, DMAIC, and Lean.
Ms. Suzanne Harrison’s consulting expertise includes operational analysis and performance improvement; strategic/tactical planning; outcome measurement and clinical benchmarking; leadership development and education; staffing and productivity; customer satisfaction; and regulatory compliance including survey preparation.
EXPERIENCE WITH HEALTH CARE FACILITIES
Vice President of Operations, Rogers Behavioral Healthcare/Rogers Memorial Hospital, Oconomowoc, WI, USA
Director of Psychiatry, LifeBridge Health, Baltimore, MD, USA
Clinical Administrator, Managed Care Specialist, and Internal Operational Consultant, The Institute of Living, Hartford, CT, USA
Operational Analyst, Blue Cross/Blue Shield of CT, North Haven, CT, USA
Assistant Administrator, APT (Addiction Prevention Treatment) Foundation, New Haven, CT, USA
PROFESSIONAL AFFILIATIONS OR CERTIFICATIONS
Former Chairperson, Committee on Behavioral Health within General Healthcare Settings, National Association of Psychiatric Health Systems (NAPHS)
Former NAPHS Representative to the American Hospital Association (AHA) Section on Psychiatry and Substance Abuse
Former Chairperson, Mental Health Workgroup, The Maryland Hospital Association
Master of Public Health, Yale University, New Haven, CT, USA
Bachelor of Arts, Connecticut College, New London, CT, USA