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Hospital Events
Lake Buena Vista, FL
April 21-23, 2020

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REGISTER NOW or register by phone 877.223.6866
Emergency Management Standards Base Camp: April 21, 2020
EDU2007
Emergency Preparedness Conference: April 22-23, 2020
EDU2008
Event Description

Overview:
Understanding The Joint Commission’s Emergency Management (EM) chapter and helping your organization maintain compliance with these standards is beneficial for proper emergency preparation. This program is offered the day before the 2020 Emergency Preparedness Conference and teaches those new to emergency management about these critical standards, with strategies on how to maintain continuous compliance, as well as how to develop emergency management exercises.
 
Who Should Attend:
This seminar is ideal for safety officers and other hospital emergency staff. The following roles will benefit from this event including nursing trauma coordinators, security directors, facilities managers, operations directors, and emergency response teams.
 
 
What Will You Learn:
This entry-level pre-conference will provide an in-depth discussion of the six functional areas of The Joint Commission’s Emergency Management chapter. You will leave with an understanding of how to develop emergency management exercises.
 
Start and End Times
Tuesday April 21, 2020
8:30am-9:3am - Registration
9:30am-4:30pm - Meeting


Summary of Continuing Education Contact Hours awarded for this program:
ACHE: 6 - []
ANCC: 6 - []
CA Board of Registered Nursing: 6 - []

Download Continuing Education Fact Sheet

Location
Hilton Orlando Lake Buena Vista 1751 Hotel Plaza BoulevardLake Buena Vista, FL 32830More Details
Room Rate: $219.00 Single $219.00 DoubleCut-off date: 3/31/2020Call for Special Rates: More Details

Early Bird Price
(Expires 2/21/2020)
$459.00 REGISTER NOW
To see CSR pricing, please log in

Emergency Management Standards Base Camp: April 21, 2020

Agenda/Faculty

Agenda in development, please check back. 
 
FACULTY:
TBD


Location
Hilton Orlando Lake Buena Vista 1751 Hotel Plaza BoulevardLake Buena Vista, FL 32830More Details
Room Rate: $219.00 Single $219.00 DoubleCut-off date: 3/31/2020Call for Special Rates: More Details

Early Bird Price
(Expires 2/21/2020)
$459.00 REGISTER NOW
To see CSR pricing, please log in

Emergency Management Standards Base Camp: April 21, 2020

Location Details

1751 Hotel Plaza Boulevard
Lake Buena Vista, FL  32830
Room Rate: $219.00  Single/Double
Cut-off Date: March 31, 2020
1-800-782-4414 Group Code: 

 


Location
Hilton Orlando Lake Buena Vista 1751 Hotel Plaza BoulevardLake Buena Vista, FL 32830More Details
Room Rate: $219.00 Single $219.00 DoubleCut-off date: 3/31/2020Call for Special Rates: More Details

Early Bird Price
(Expires 2/21/2020)
$459.00 REGISTER NOW
To see CSR pricing, please log in

Emergency Management Standards Base Camp: April 21, 2020

Details

Cancellations, Substitutions, and Transfers

Attendee Cancellations– 30 or more days prior to the event:

If you need to cancel your attendance at a live event, your registration fee, less a $100 processing fee, is refundable, if written notice of cancellation is received via e-mail to the below mailbox 30 days or more prior to the program date. Please include the attendee name, program name, date and order #.

Attendee Cancellations - less than 30 days prior to the event:

If you need to cancel your attendance at a live event less than 30 days prior, you may send an alternate attendee.  Please include the registrant’s name, program name, date, and order number as well as the alternate attendee’s full name, title, credentials, address, phone, and email address. Refunds will not be issued for cancellations received less than 30 days prior to the program or any no-shows. 

Event Cancellations:
Joint Commission Resources reserves the right to cancel or reschedule a program due to an insufficient number of registrants or other unforeseen circumstances. If a program must be cancelled, the registration fee will be refunded in full to each registrant. You may verify current program status on our website or by calling JCR Customer Service at 877.223.6866. Neither Joint Commission Resources nor The Joint Commission is responsible for a registrant's travel expenses in the event a program is cancelled. Participants are encouraged to purchase refundable tickets in case a program is cancelled or rescheduled.

Dietary Restrictions
Should you have any dietary restrictions for an upcoming event, please contact customer service via e-mail with the name and date of the program and any special accommodations that may be needed.  We will work with the catering staff to try to accommodate your needs. In some cases, it may be best to bring some of your own food to supplement what is provided.

Americans with Disabilities Act

If you require any of the auxiliary aids or services identified in the Americans with Disabilities Act in order to attend this Joint Commission Resources program, please e-mail Customer Service.

Conflict of Interest

Joint Commission Resources maintains control over all continuing education content provided to ensure content integrity and minimize educational bias. All education planners, faculty, content reviewers, authors, and others involved with continuing education activities disclose influencing relationships, or lack thereof, including financial or commercial interests. The Joint Commission ensures the accuracy and consistency of the application of accreditation criteria to ensure appropriateness of relationships and affiliations that may impact educational content.

Program Agendas and Faculty

Agendas are subject to change because we are always striving to improve the quality of your educational experience. Joint Commission Resources may substitute faculty with comparable expertise on rare occasions necessitated by illness, scheduling conflicts, and so forth.

Customer Service: 877-223-6866

Email JCR Customer Service

Suggested Attire: Business Casual

Due to the variation in meeting room temperatures and personal preferences, we recommend that you dress in layers for your comfort. 


Location
Hilton Orlando Lake Buena Vista 1751 Hotel Plaza BoulevardLake Buena Vista, FL 32830More Details
Room Rate: $219.00 Single $219.00 DoubleCut-off date: 3/31/2020Call for Special Rates: More Details

Early Bird Price
(Expires 2/21/2020)
$459.00 REGISTER NOW
To see CSR pricing, please log in

Emergency Management Standards Base Camp: April 21, 2020

Continuing Education

Because regulations and guidelines do change, it is a good idea to check for updates from your state, county or city on a regular basis and always before registering for a specific course to make sure it will be acceptable for your license/certification renewal

Summary of Continuing Education contact hours awarded for this program:

  • ANCC: 6 CE
  • ACHE: 6 CE
  • CA Board of Registered Nursing: 6 CE

The Joint Commission is accredited to provide continuing education credit/hours by the following organizations:

JOINT ACCREDITATION (ACCME, ANCC, ACPE):
The Joint Commission is accredited by the Accreditation Council for Continuing Medical Education (ACCME), the Accreditation Council for Pharmacy Education (ACPE), and the American Nurses Credentialing Center (ANCC) to provide continuing education for the healthcare team.

ACHE:
The Joint Commission is authorized to award X hours or pre-approved ACHE Qualified Education credit for this program toward advancement, or recertification, in the American College of Healthcare Executives.  Participants in this program wishing to have the continuing education hours applied toward ACHE Qualified Education credit should indicate their attendance when submitting an application to the American College of Healthcare Executives for advancement or recertification.

ADA CERP:
The Joint Commission is an ADA CERP Recognized Provider. ADA CERP is a service of the American Dental Association to assist dental professionals in identifying quality providers of continuing dental education. ADA CERP does not approve or endorse individual courses or instructors, nor does it imply acceptance of credit hours by boards of dentistry. Concerns or complaints about a CE provider may be directed to the provider or to ADA CERP at ADA.org/CERP.

CA Board of Registered Nursing:
Joint Commission Resources is provider approved by the California Board of Registered Nursing, provider number CEP 6381 for the listed contact hours.

Criteria for Successful Completion:

  • Full attendance at every session is a prerequisite for receiving full continuing education credits
  • Completion of program evaluation form
  • NOTE: For Pharmacists, you will be required to provide your NAPB # and DOB (MM/DD)

Conflict of Interest:
The Joint Commission maintains control over all continuing education content provided to ensure content integrity and minimize educational bias.  All education planners, faculty, content reviewers, authors and other involved with continuing education activities disclose any influencing relationships, or lack thereof including financial or commercial interests. Joint Commission ensures the accuracy and consistency of the application of accreditation criteria to ensure appropriateness of relationships and affiliations that may impact education content.

Disclaimer:
The designation of contact hours, credits, and/or approval of this activity refers to the recognition of the educational activity only and does not imply endorsement of any commercial product. The information presented at this program represents the views and opinions of individual presenters, and does not reflect the policies, opinions, endorsement of, or promotion by JCR or any accrediting/approving bodies affiliated with this program.

Clinicians should claim only the credit commensurate with the extent of their participation in the activity. The Joint Commission takes responsibility for the content, quality, and scientific integrity of this educational activity.

Privacy and Security of Learner’s Record:
All continuing education records, including personal information (PII) and learning accomplishments are secured. Records are released with the written permission and notification of the learner.

What is a Continuing Education Unit?

Through the Continuing Education Unit System, you receive formal recognition for improving your knowledge and skills by completing Joint Commission seminars.

Under the CEU system, one unit is awarded for completion of 10 hours of participation in our seminars and conferences in an organized, continuing education experience that provides responsible sponsorship, capable direction and qualified instruction.

What does the CEU mean to you and your career?
You receive immediate recognition for your career development efforts. A CEU certificate suitable from framing will be sent to you upon satisfactory completion of the Joint Commission seminar you have attended.

The CEU system…

  • Allows you to build a permanent record of achievement as you take part in education or training to further your career.
  • Provides a means for showing supervisors, personnel officers and others an official document that shows you have completed a seminar as part of your preparation for wider responsibilities and higher-level positions.
  • Offers a means for giving official confirmation of your completion of continuing professional education seminars to certification bodies, licensing boards and professional societies.

How many CEUs will you earn for your seminars/conferences you attend and complete the evaluation?

Length of Seminar

CEU Awarded

Maximum Allowable Hours of Absence

5 days

3.0

5 hours

4.5 days

2.7

4.5 hours

4 days

2.4

4 hours

3 days

1.8

3 hours

2.5 days

1.5

2.5 hours

2 days

1.2

2 hours

1 day

.6

1 hour

Note: The exact number of CEUs earned depends on the format and the number of hours in the program. Each program is evaluated separately and the CEU values of some will differ from the values listed above.


Location
Hilton Orlando Lake Buena Vista 1751 Hotel Plaza BoulevardLake Buena Vista, FL 32830More Details
Room Rate: $219.00 Single $219.00 DoubleCut-off date: 3/31/2020Call for Special Rates: More Details

Early Bird Price
(Expires 2/21/2020)
$459.00 REGISTER NOW
To see CSR pricing, please log in

Emergency Management Standards Base Camp: April 21, 2020

Payment Options

All Joint Commission Resources products require pre-payment. For your convenience, if you do not have a credit card available, we offer a sales quote/proforma invoice option to assist with initiating your payment. Payments submitted by check take up to 14 days to process. If you are registering for a program less than 14 days away, your registration may not be received in time and your seat may not be reserved. You will not have access to electronic program materials until your payment has been received. We strongly recommend credit card payments for any events less than 14 days away.

To take advantage of this option:

  1. Choose your item(s) and add them to your shopping cart. Select "Proceed to Secure Checkout or Create Proforma Invoice."
  2. Enter your billing and shipping details. Select "Continue."
  3. The next screen will be a full summary of your order.
    1. On the bottom right, there is a section titled "Create Proforma Invoice."
    2. Click the "Proforma Invoice" button. (See image below.) 
    3. Within 5 minutes, a sales quote will be sent to your email address with details about how to complete a check or wire transfer payment.

Or contact Customer Service at 877.223.6866 (+1 770 238 0454 outside the US) or via email at jcrcustomerservice@pbd.com to have a proforma invoice created and emailed directly to you.

check_out_-_proforma_option


Location
Hilton Orlando Lake Buena Vista 1751 Hotel Plaza BoulevardLake Buena Vista, FL 32830More Details
Room Rate: $219.00 Single $219.00 DoubleCut-off date: 3/31/2020Call for Special Rates: More Details

Early Bird Price
(Expires 2/21/2020)
$459.00 REGISTER NOW
To see CSR pricing, please log in

Emergency Management Standards Base Camp: April 21, 2020

Event Description

Overview:
The annual Emergency Preparedness Conference showcases responses to real life disasters and threats, features Joint Commission experts to help you break down related accreditation standards, and offers the opportunity to network with the best in your field.
 
Who Should Attend:
If you are charged with managing your organization’s disaster planning and emergency preparedness, this is a can’t-miss event. Staff that will benefit from this event include, chief compliance officers, chief operating officers, chief nursing officers, chief medical officers, facility managers, emergency management managers, risk managers and supply chain managers.

 

 
What Will You Learn:
This two-day intensive event focuses on how compliance with Joint Commission standards will help prepare your organization for emergencies and disasters. Featuring nationally recognized experts and presentations, you will be able to augment your current strategies with demonstrated practices. You’ll also receive a comprehensive overview of the latest research in the field of emergency management through poster presentations, courtesy of the Yale New Haven Health System.
 
Start and End Times
April 22nd - 8:00am-4:30pm followed by wine & cheese reception
April 23rd - 8:00am-3:00pm


Location
Hilton Orlando Lake Buena Vista 1751 Hotel Plaza BoulevardLake Buena Vista, FL 32830More Details
Room Rate: $219.00 Single $219.00 DoubleCut-off date: 3/31/2020Call for Special Rates: More Details

Early Bird Price
(Expires 2/24/2020)
$799.00 REGISTER NOW
To see CSR pricing, please log in

Emergency Preparedness Conference: April 22-23, 2020

Agenda

Agenda in development, please check back. 


Location
Hilton Orlando Lake Buena Vista 1751 Hotel Plaza BoulevardLake Buena Vista, FL 32830More Details
Room Rate: $219.00 Single $219.00 DoubleCut-off date: 3/31/2020Call for Special Rates: More Details

Early Bird Price
(Expires 2/24/2020)
$799.00 REGISTER NOW
To see CSR pricing, please log in

Emergency Preparedness Conference: April 22-23, 2020

Location Details

Hilton Orlando Lake Buena Vista
1751 Hotel Plaza Boulevard
Lake Buena Vista, FL  32830
Room Rate: $219.00  Single/Double
Cut-off Date: March 31, 2020
1-800-782-4414 


Location
Hilton Orlando Lake Buena Vista 1751 Hotel Plaza BoulevardLake Buena Vista, FL 32830More Details
Room Rate: $219.00 Single $219.00 DoubleCut-off date: 3/31/2020Call for Special Rates: More Details

Early Bird Price
(Expires 2/24/2020)
$799.00 REGISTER NOW
To see CSR pricing, please log in

Emergency Preparedness Conference: April 22-23, 2020

Continuing Education

Because regulations and guidelines do change, it is a good idea to check for updates from your state, county or city on a regular basis and always before registering for a specific course to make sure it will be acceptable for your license/certification renewal

Summary of Continuing Education contact hours awarded for this program:

  • ACCME: 12 CME - AMA PRA Category 1 Credit(s) - TBD
  • ANCC: 12 CE
  • ACHE: 12 CE
  • CA Board of Registered Nursing: 12 CE

The Joint Commission is accredited to provide continuing education credit/hours by the following organizations:

JOINT ACCREDITATION (ACCME, ANCC):
The Joint Commission is accredited by the Accreditation Council for Continuing Medical Education (ACCME), and the American Nurses Credentialing Center (ANCC) to provide continuing education for the healthcare team.

ACHE:
The Joint Commission is authorized to award X hours or pre-approved ACHE Qualified Education credit for this program toward advancement, or recertification, in the American College of Healthcare Executives.  Participants in this program wishing to have the continuing education hours applied toward ACHE Qualified Education credit should indicate their attendance when submitting an application to the American College of Healthcare Executives for advancement or recertification.

CA Board of Registered Nursing:

Joint Commission Resources is provider approved by the California Board of Registered Nursing, provider number CEP 6381 for the listed contact hours.

CJCP® (Certified Joint Commission Professional®):
To obtain CJCP credit hours, individuals must first be certified before they may start acquiring CJCP credit hours. CJCP credit hours will not be retroactive. CJCP professionals are required to maintain 30 CJCP credit hours within their three-year certification period.

Criteria for Successful Completion:

  • Full attendance at every session is a prerequisite for receiving full continuing education credits
  • Completion of program evaluation form
  • NOTE: For Pharmacists, you will be required to provide your NAPB # and DOB (MM/DD)

Conflict of Interest:
The Joint Commission maintains control over all continuing education content provided to ensure content integrity and minimize educational bias.  All education planners, faculty, content reviewers, authors and other involved with continuing education activities disclose any influencing relationships, or lack thereof including financial or commercial interests. Joint Commission ensures the accuracy and consistency of the application of accreditation criteria to ensure appropriateness of relationships and affiliations that may impact education content.

Disclaimer:
The designation of contact hours, credits, and/or approval of this activity refers to the recognition of the educational activity only and does not imply endorsement of any commercial product. The information presented at this program represents the views and opinions of individual presenters, and does not reflect the policies, opinions, endorsement of, or promotion by JCR or any accrediting/approving bodies affiliated with this program.

Clinicians should claim only the credit commensurate with the extent of their participation in the activity. The Joint Commission takes responsibility for the content, quality, and scientific integrity of this educational activity.

Privacy and Security of Learner’s Record:
All continuing education records, including personal information (PII) and learning accomplishments are secured. Records are released with the written permission and notification of the learner.

What is a Continuing Education Unit?

Through the Continuing Education Unit System, you receive formal recognition for improving your knowledge and skills by completing Joint Commission seminars.

Under the CEU system, one unit is awarded for completion of 10 hours of participation in our seminars and conferences in an organized, continuing education experience that provides responsible sponsorship, capable direction and qualified instruction.

What does the CEU mean to you and your career?
You receive immediate recognition for your career development efforts. A CEU certificate suitable from framing will be sent to you upon satisfactory completion of the Joint Commission seminar you have attended.

The CEU system…

  • Allows you to build a permanent record of achievement as you take part in education or training to further your career.
  • Provides a means for showing supervisors, personnel officers and others an official document that shows you have completed a seminar as part of your preparation for wider responsibilities and higher-level positions.
  • Offers a means for giving official confirmation of your completion of continuing professional education seminars to certification bodies, licensing boards and professional societies.

How many CEUs will you earn for your seminars/conferences you attend and complete the evaluation?

Length of Seminar

CEU Awarded

Maximum Allowable Hours of Absence

5 days

3.0

5 hours

4.5 days

2.7

4.5 hours

4 days

2.4

4 hours

3 days

1.8

3 hours

2.5 days

1.5

2.5 hours

2 days

1.2

2 hours

1 day

.6

1 hour

Note: The exact number of CEUs earned depends on the format and the number of hours in the program. Each program is evaluated separately and the CEU values of some will differ from the values listed above.


Location
Hilton Orlando Lake Buena Vista 1751 Hotel Plaza BoulevardLake Buena Vista, FL 32830More Details
Room Rate: $219.00 Single $219.00 DoubleCut-off date: 3/31/2020Call for Special Rates: More Details

Early Bird Price
(Expires 2/24/2020)
$799.00 REGISTER NOW
To see CSR pricing, please log in

Emergency Preparedness Conference: April 22-23, 2020

Sponsor/Exhibitor

Align your organization with some of the premier names in health care by supporting one of The Joint Commission and Joint Commission Resources conferences, seminars or distance learning events. You will increase your visibility, influence buying decisions, and connect with key decisions makers from health care organizations across the country.

Joint Commission Resources has many opportunities to support our mission to provide unparalleled training to help improve patient quality and safety. Please click here for details or contact JCRSponsorships@jcrinc.com for more information.

NOTE: IF YOU ARE AN EXHIBITOR REGISTERING FOR THIS EVENT, PLEASE EMAIL JCRSPONSORSHIPS@JCRINC.COM. REGISTRATION THROUGH THIS PAGE IS ONLY FOR EVENT ATTENDEES.


Location
Hilton Orlando Lake Buena Vista 1751 Hotel Plaza BoulevardLake Buena Vista, FL 32830More Details
Room Rate: $219.00 Single $219.00 DoubleCut-off date: 3/31/2020Call for Special Rates: More Details

Early Bird Price
(Expires 2/24/2020)
$799.00 REGISTER NOW
To see CSR pricing, please log in

Emergency Preparedness Conference: April 22-23, 2020

Details

Cancellations, Substitutions, and Transfers

Attendee Cancellations– 30 or more days prior to the event:

If you need to cancel your attendance at a live event, your registration fee, less a $100 processing fee, is refundable, if written notice of cancellation is received via e-mail to the below mailbox 30 days or more prior to the program date. Please include the attendee name, program name, date and order #.

Attendee Cancellations - less than 30 days prior to the event:

If you need to cancel your attendance at a live event less than 30 days prior, you may send an alternate attendee.  Please include the registrant’s name, program name, date, and order number as well as the alternate attendee’s full name, title, credentials, address, phone, and email address. Refunds will not be issued for cancellations received less than 30 days prior to the program or any no-shows. 

Event Cancellations:
Joint Commission Resources reserves the right to cancel or reschedule a program due to an insufficient number of registrants or other unforeseen circumstances. If a program must be cancelled, the registration fee will be refunded in full to each registrant. You may verify current program status on our website or by calling JCR Customer Service at 877.223.6866. Neither Joint Commission Resources nor The Joint Commission is responsible for a registrant's travel expenses in the event a program is cancelled. Participants are encouraged to purchase refundable tickets in case a program is cancelled or rescheduled.

Dietary Restrictions
Should you have any dietary restrictions for an upcoming event, please contact customer service via e-mail with the name and date of the program and any special accommodations that may be needed.  We will work with the catering staff to try to accommodate your needs. In some cases, it may be best to bring some of your own food to supplement what is provided.

Americans with Disabilities Act

If you require any of the auxiliary aids or services identified in the Americans with Disabilities Act in order to attend this Joint Commission Resources program, please e-mail Customer Service.

Conflict of Interest

Joint Commission Resources maintains control over all continuing education content provided to ensure content integrity and minimize educational bias. All education planners, faculty, content reviewers, authors, and others involved with continuing education activities disclose influencing relationships, or lack thereof, including financial or commercial interests. The Joint Commission ensures the accuracy and consistency of the application of accreditation criteria to ensure appropriateness of relationships and affiliations that may impact educational content.

Program Agendas and Faculty

Agendas are subject to change because we are always striving to improve the quality of your educational experience. Joint Commission Resources may substitute faculty with comparable expertise on rare occasions necessitated by illness, scheduling conflicts, and so forth.

Customer Service: 877-223-6866

Email JCR Customer Service

Suggested Attire: Business Casual

Due to the variation in meeting room temperatures and personal preferences, we recommend that you dress in layers for your comfort. 


Location
Hilton Orlando Lake Buena Vista 1751 Hotel Plaza BoulevardLake Buena Vista, FL 32830More Details
Room Rate: $219.00 Single $219.00 DoubleCut-off date: 3/31/2020Call for Special Rates: More Details

Early Bird Price
(Expires 2/24/2020)
$799.00 REGISTER NOW
To see CSR pricing, please log in

Emergency Preparedness Conference: April 22-23, 2020

Payment Options

All Joint Commission Resources products require pre-payment. For your convenience, if you do not have a credit card available, we offer a sales quote/proforma invoice option to assist with initiating your payment. Payments submitted by check take up to 14 days to process. If you are registering for a program less than 14 days away, your registration may not be received in time and your seat may not be reserved. You will not have access to electronic program materials until your payment has been received. We strongly recommend credit card payments for any events less than 14 days away.

To take advantage of this option:

  1. Choose your item(s) and add them to your shopping cart. Select "Proceed to Secure Checkout or Create Proforma Invoice."
  2. Enter your billing and shipping details. Select "Continue."
  3. The next screen will be a full summary of your order.
    1. On the bottom right, there is a section titled "Create Proforma Invoice."
    2. Click the "Proforma Invoice" button. (See image below.) 
    3. Within 5 minutes, a sales quote will be sent to your email address with details about how to complete a check or wire transfer payment.

Or contact Customer Service at 877.223.6866 (+1 770 238 0454 outside the US) or via email at jcrcustomerservice@pbd.com to have a proforma invoice created and emailed directly to you.

check_out_-_proforma_option


Location
Hilton Orlando Lake Buena Vista 1751 Hotel Plaza BoulevardLake Buena Vista, FL 32830More Details
Room Rate: $219.00 Single $219.00 DoubleCut-off date: 3/31/2020Call for Special Rates: More Details

Early Bird Price
(Expires 2/24/2020)
$799.00 REGISTER NOW
To see CSR pricing, please log in

Emergency Preparedness Conference: April 22-23, 2020

Additional Details

Payments
Payments submitted by check take up to 14 days to process.  If you are registering for a program less than 14 days away, please pay with a credit card or your registration may not be received in time and your seat may not be reserved.
You will not have access to electronic program materials until your payment has been received. We strongly recommend credit card payments for any events less than 14 days away.

Cancellations, Substitutions, and Transfers

Attendee Cancellations– 30 or more days prior to the event:

If you need to cancel your attendance at a live event, your registration fee, less a $100 processing fee, is refundable, if written notice of cancellation is received via e-mail to the below mailbox 30 days or more prior to the program date. Please include the attendee name, program name, date and order #.

Attendee Cancellations - less than 30 days prior to the event:

If you need to cancel your attendance at a live event less than 30 days prior, you may send an alternate attendee.  Please include the registrant’s name, program name, date, and order number as well as the alternate attendee’s full name, title, credentials, address, phone, and email address. Refunds will not be issued for cancellations received less than 30 days prior to the program or any no-shows. 

Event Cancellations:
Joint Commission Resources reserves the right to cancel or reschedule a program due to an insufficient number of registrants or other unforeseen circumstances. If a program must be cancelled, the registration fee will be refunded in full to each registrant. You may verify current program status on our website or by calling JCR Customer Service at 877.223.6866. Neither Joint Commission Resources nor The Joint Commission is responsible for a registrant's travel expenses in the event a program is cancelled. Participants are encouraged to purchase refundable tickets in case a program is cancelled or rescheduled.

Dietary Restrictions
Should you have any dietary restrictions for an upcoming event, please contact customer service via e-mail with the name and date of the program and any special accommodations that may be needed.  We will work with the catering staff to try to accommodate your needs. In some cases, it may be best to bring some of your own food to supplement what is provided.

Americans with Disabilities Act

If you require any of the auxiliary aids or services identified in the Americans with Disabilities Act in order to attend this Joint Commission Resources program, please e-mail Customer Service.

Conflict of Interest

Joint Commission Resources maintains control over all continuing education content provided to ensure content integrity and minimize educational bias. All education planners, faculty, content reviewers, authors, and others involved with continuing education activities disclose influencing relationships, or lack thereof, including financial or commercial interests. The Joint Commission ensures the accuracy and consistency of the application of accreditation criteria to ensure appropriateness of relationships and affiliations that may impact educational content.

Program Agendas and Faculty

Agendas are subject to change because we are always striving to improve the quality of your educational experience. Joint Commission Resources may substitute faculty with comparable expertise on rare occasions necessitated by illness, scheduling conflicts, and so forth.

Customer Service: 877-223-6866

Email JCR Customer Service

Suggested Attire: Business Casual

Due to the variation in meeting room temperatures and personal preferences, we recommend that you dress in layers for your comfort.