Chapter 8: Right Focus, Right Solution: How Reducing Variability in Admission and Discharge Improves Hospital Capacity and Flow: Peter Viccellio, MD, FACEP; Katherine Ardalan Hochman, MD, FHM; Peter P. Semczuk, DDS, MPH; and Carolyn Santora, MS, RN, NEA-BC, CSHA, CPHQ
Chapter 9: New Jersey’s Collaborative on Patient Throughput: Mary A. Ditri, DHA, MA, CHCC; Aline M. Holmes, DNP, MSN, RN; Patricia A. McNamee, RN, MS; Robert G. Lahita, MD, PhD; and Elizabeth Ryan, JD.
Chapter 10: Rightsizing Inpatient Medical Units: Developing Telemetry ADT Criteria: Robert G. Lahita, MD, PhD, FACP, MACR, FRCP, and Jennifer Crist-Muñoz, APN-C
Chapter 11: Standardizing Admission, Transfer, and Discharge Processes to Reduce Artificial and Clinical Variability: Daniel J Beckett, MD, FRCP, MBChB(Hons), MSc., BSc (Hons); David A. McDonald ProfD, BSc (Hons), MCSP; Patrick Rafferty, BN; and Martin Hopkins, MA(Cantab), MBA
Part IV: Whole System Flow: Beyond the Hospital Setting
Chapter 12: Bottlenecks in Flow to Post-Acute Care: Alan Forster, MD, FRCPC, MSc; Renate Ilse, RN, DHA; Daniel Kobewka, MD, MSc; and Kednapa Thavorn, PhD
Chapter 13: Pulling Out All the Stops: Delivering Whole System Flow: David Fillingham, MA (Cantab), MBA, CBE; Bryan Jones, PhD; and Penny Pereira, MA (Cantab)
MANAGING PATIENT FLOW IN HOSPITALS: STRATEGIES AND SOLUTIONS, SECOND EDITION
Foreword
Susan Dentzer
Introduction
Eugene Litvak, Ph.D.
Part I: Tutorials
Chapter 1: The Problem of Patient Flow
Marilyn E. Rudolph, R.N., B.S.N., M.B.A.
Chapter 2: Impact of Patient Flow Issues on Nursing Staff and Patients
Peter I. Buerhaus, Ph.D., R.N., F.A.A.N.; Anne Miller, Ph.D., R.N.
Chapter 3: Assessment of Patient Flow
Brad Prenney, M.S., M.P.A.
Chapter 4: Strategies for Managing Patient Flow
Sandeep Green Vaswani, M.B.A.; Michael C. Long, M.D.; Brad Prenney, M.S., M.P.A.;
Eugene Litvak, Ph.D.
Chapter 5: Measurement and Evaluation of Patient Flow: The Right Data, Measures, and Analyses
Kathleen Kerwin Fuda, Ph.D.
part II: Case Studies
Chapter 6: Cincinnati Children’s Hospital Medical Center: Redesigning Perioperative Flow Using Operations Management Tools to Improve Access and Safety
Frederick C. Ryckman, M.D.; Elena Adler, M.D.; Amy M. Anneken, M.S.; Cindi A. Bedinghaus, R.N., M.S.N.; Peter J. Clayton, M.P.A.; Kathryn R. Hays, M.S.N., R.N.; Brenda Lee; Jacquelyn W. Morillo-Delerme, M.D.; Pamela J. Schoettker, M.S.; Paul A. Yelton; Uma R. Kotagal, M.B.B.S., M.Sc.
Chapter 7: Kaiser Permanente Southern California, Kaiser Foundation Hospital in Anaheim: Optimizing Patient Flow
Judy Kibler, R.N., M.Ed.; Marlean Free, Ph.D.; Maria Lee, Ph.D., M.B.A.; Kirk Rinella, M.B.A., R.C.P., M.B.A.; Judy White; Ed Ellison, M.D.; Julie Miller-Phipps; Lisa Schilling, R.N., M.P.H.
Chapter 8: Improving Hospitalwide Patient Flow at Northwest Community Hospital
Barbara Weintraub, R.N., M.S.N., M.P.H., A.P.N., C.E.N.; Kirk Jensen, M.D., M.B.A.,
F.A.C.E.P.; Karen Colby, R.N., M.S., C.N.A.A.-B.C.
Index