How CSR Works
Joint Commission Resources’ (JCR) Continuous Service Readiness® (CSR®) program is a subscription-based consulting and education service that provides you with a dedicated consultant. Your JCR consultant will work with your organization on topics such as:
- Disease-Specific Care Certification.
- Joint Commission standards compliance.
- National Patient Safety Goals®.
- CMS/Medicare requirements.
- Continuous process improvement.
- Environment of Care®.
- Infection control.
- Joint Commission Accountability Measures.
- Medical leadership.
- Medication safety.
Depending on which state your organization resides in and your health care setting, you may be linked with the state hospital association for additional educational benefits with continuing education credits.
Improve Across the Care Continuum
Our experts have worked with more than 800 organizations like yours, across a variety of health care settings. Your dedicated CSR expert will collaborate with you via phone, online, and in person to improve your organization’s performance and support you on your journey to high reliability by:
- Developing a deep understanding of your unique organization.
- Identifying and understanding your challenges and cultivate tailored solutions.
- Reviewing documents, processes and system effectiveness.
- Applying the Targeted Solutions Tool® to accurately measure current performance.
- Helping you understand patient and system tracer methodologies.
- Preparing you for unannounced surveys.
CSR Benefits
CSR subscriber organizations receive these advantages:
- A secured website with valuable self-assessments, tools, and documents.
- CSR Compass® quarterly newsletter.
- Discounts on webinars, publications, and seminars.
Customer Success Stories
Request More Information
The experts at JCR are always available to help you identify and select those advisory services that will be most beneficial to you and assist with your organization's most challenging needs.
Meet Our Team
Our team of experts can help you achieve and maintain high performance in delivering quality, patient-focused care.
*The use of Joint Commission Resources consultative technical or advisory services is not necessary to obtain a Joint Commission Accreditation award, nor does it influence the granting of such awards.