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COVID-19 has provided an opportunity for organizations to test their resiliency and any emergency plans that may or may not have been in place. While the level of impact caused by the pandemic may vary from organization to organization, one thing is for certain — the threat of pandemics as well as other types of emergencies will continue well into the future. Having an all-hazards approach, evidence-based and tested plan in place is a critical for the future.

Joint Commission Resources' multidisciplinary group of experts, made up of engineers, physicians, infection preventionists, nurses, and former CMS surveyors, can assist your organization with its emergency management plan. Our team can complement each role in your Incident Command Center, bridge knowledge gaps between your Incident Command staff and hospital staff that did not actively participate in the Command Center, and use a collaborative approach to help bring roles and viewpoints across the organization together. With experts on both the clinical and environment of care sides, we can help your team navigate the difference between standard hospital terminology and terminology used by local, state, and federal emergency responders.

Helping you Mitigate, Prepare for, Respond to, and Recover from a Disaster

Our program compliments the Federal Emergency Management Agency’s (FEMA’s) four-phased Emergency Management Framework and helps organizations as they develop practical and actionable operations and policies for emergencies while maintaining continuous compliance with Joint Commission standards and CMS CoPs. We can help you with at any phase of your emergency management program, virtually or through an in-person engagement.

Custom Education

Our team of experts can provide education on areas that your organization found challenging during the disaster, response, and recovery operations. You select the topic and delivery channel, and we deliver the specialized content to your group. Topics include, but are not limited to:

  • Familiarizing staff with emergency response role.
  • How to structure an emergency response center.
  • Strategies for developing a successful EOP.
  • Gap analysis between written EOP and its implementation.
  • Integrating infection prevention into Emergency Management.
  • Best practices from the field.


Check out these additional resources to help you identify emergency planning needs and develop an effective level of preparedness to address a range of emergencies. 

Request More Information

The experts at JCR are always available to help you identify and select those advisory services that will be most beneficial to you and assist with your organization's most challenging needs.

Meet Our Team

Our team of experts can help you achieve and maintain high performance in delivering quality, patient-focused care.

*The use of Joint Commission Resources consultative technical or advisory services is not necessary to obtain a Joint Commission Accreditation award, nor does it influence the granting of such awards.