JCR Customer Service

For Orders and Inquiries

If you have a question about a Joint Commission Resources product, would like to place an order, or check the status of an order, please contact our Customer Service department by phone 877.223.6866 (select option 1) or send an email by clicking the button below.

Our customer service representatives are available Monday through Friday 8:00 a.m. to 5:00 p.m. Eastern Time (13:00 UTC - 22:00 UTC).

For Payments by Mail

Send payments for publications, education events, and periodical subscriptions to:

JCR PBD Receivables
P.O. Box 734507
Chicago, Illinois 60673-4507