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Privacy Policyb

Copyright © 2015 Joint Commission Resources, Inc. (“Joint Commission Resources”) 1515 West 22nd Street, Suite 1300W, Oak Brook, IL 60523  USA - All materials posted on this site are subject to copyrights owned by Joint Commission Resources or its licensees. Joint Commission Resources hereby provides limited permission for the user of this site to print solely for such user's own personal use without the right to sublicense, part or all of any document on this site as long as the copyright notice and permission notice contained in such document or portion thereof is included in such printing. All other reproduction, retransmission, or reprinting of all or part of any document found on this site is expressly prohibited, unless Joint Commission Resources has expressly granted its prior written consent to so reproduce, retransmit, or reprint the material and then only to the extent of such express permission. All other rights reserved.


The names, trademarks, service marks, logos, and icons of Joint Commission Resources, or those of its affiliates, appearing on this Web site may not be used in any advertising or publicity, or otherwise to indicate Joint Commission Resources or its affiliates sponsorship or endorsement of or affiliation with any company, product or service, physical or virtual group, except prior express written permission of Joint Commission Resources.


Joint Commission Resources is providing information and services on the Internet as a benefit and service in furtherance of Joint Commission Resources mission. Joint Commission Resources makes no representations about the suitability of this information and these services for any purpose. Although this site includes links providing direct access to other Internet sites, Joint Commission Resources has not participated in their development and does not monitor or exert any editorial control over these sites. Further, any such linkages do not constitute any Joint Commission Resources endorsement of products and services appearing on other websites.

Privacy and Security

Joint Commission Resources has a commitment to privacy. The following are our information gathering and dissemination practices for this site.

We will not share personal or financial information gathered on this site with third parties, except to our affiliations for the purpose of sharing with you additional products and services. If you elect to provide us with information about yourself by signing up for our free resources and newsletters, such as name and e-mail address, or other personal data, you may receive information about our offerings, unless you request to be removed from this list. Joint Commission Resources and its affiliates maintain separate controls for e-mail communications and opting out.  Opting out of further e-mail communications from Joint Commission Resources will not opt you out of further e-mails from The Joint Commission and such action must be taken through The Joint Commission’s opt-out process.

Our online ordering site uses an order form and "shopping cart" system for customers to register for programs and order publications and multimedia offered on the site. We utilize browser cookies placed on the customer’s machine to keep track of the customer’s shopping cart. We also collect user contact information (such as name, address, telephone numbers, and e-mail addresses) and financial information (such as credit card numbers) to process payments. We may also use a customer’s information to contact the customer when necessary. As stated above, we may share contact and purchase information with our affiliates for the purpose of sharing with you additional products and services.

Financial information (such as credit card numbers) collected on the site is used only to bill the customer for products and services.

Our online ordering site has security measures in place to protect the loss, misuse, and alteration of the information under our control. We use modern security and encryption services (RSA 128 bit SSL) to secure credit card transactions and ensure that your shopping experience is safe and worry free.

We detect and use the IP address of visitors to the site in order to assist us with diagnosing and solving problems with our server and to assist with the administration of our web site.

Joint Commission International (JCI), the international division of Joint Commission Resources, Inc., is committed to safeguarding your privacy online. It is our belief that you should be informed about how we use any personal information that you provide to us and, furthermore, that you should have the right to opt-out of the use of that information. For our international customers, the general Privacy Policy applies, in addition to the policy below.

In the handling of your information, we follow a policy of "informed consent", that is to say: In using the varied features of this website, purchasing from our website and the receipt of our marketing materials, you may occasionally provide information, such as your name, your contact information, or other information about yourself by which others may identify you (hereinafter "Personal Information"), to JCI.  JCI will safeguard your personal information, and will only share it with its affiliates, and to contracted third parties such as our web host, website vendor and service providers.  These parties may use your Personal Information and other technical information about your use of this web site to tailor their presentations to you, to facilitate your movement through this web site, or communicate separately with you. The JCI websites are hosted on our web servers in the United States.  If you are located in a non-US jurisdiction, your provision of Personal Information, other access to our websites and online interactions with JCI constitutes your transfer of such data to the United States, a jurisdiction that may not provide an equivalent level of data protection to the laws in your home country. 

However, we will never intentionally provide any of your Personal Information to other companies outside The Joint Commission enterprise not listed above (collectively "Third Parties") without your express permission to do so. We will notify you at the time of such data collection or transfer if your Personal Information is to be shared with a Third Party. We will keep your information indefinitely unless you expressly notify us not to.  Questions, concerns or to be provided with a copy of the information we have collected on you, please contact

JCR Social Media Comment Policy

JCR encourages you to comment on our blogs and social media pages. You may not post any unlawful, threatening, defamatory, obscene, pornographic or other material that would violate the law. All comments should be relevant to the topic and remain respectful of other authors and commenters. You are solely responsible for your own comments, the consequences of posting those comments, and the consequences of any reliance by you on the comments of others. By submitting your comment, you hereby give JCR the right, but not the obligation, to post, air, edit, exhibit, webcast, re-use, publish, reproduce, use, license, print, distribute or otherwise use your comment(s) and accompanying personal identifying and other information you provide via all forms of media now known or hereafter devised, worldwide, in perpetuity.