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The Source May 2019 Cover
Introductory-Intermediate

The Source

THE ONE Source for Joint Commission accreditation and certification compliance strategies!

Stay informed with the authoritative digital resource you need to improve your compliance with Joint Commission accreditation and certification requirements across all health care settings.  Perfect for health care leaders and frontline staff, The Source’s blend of compliance strategies and solutions, news, and infographics makes it a must-read that you’ll want to keep close at hand.  

  • An individual license is intended for single users only. This ebook cannot be shared, disseminated, downloaded, or posted for widespread or public use. 
  • site license allows this ebook to be shared among unlimited users but only within one facility or site, either by posting to a secure intranet site or by providing other means of secure access. Please contact JCR Customer Service (877.223.6866 option 1) for pricing of a site license.
  • system license allows this ebook to be shared among unlimited users within all facilities or sites within a health care system, either by posting to a secure intranet site or by providing other means of secure access. Please contact JCR Customer Service (877.223.6866 option 1) for pricing of a system license.

$379.00 - $2,599.00
Product Description

Product Description

This monthly digital newsletter is the accurate and authoritative resource you need to improve your compliance with Joint Commission accreditation and certification requirements across all health care settings.  Perfect for health care leaders, frontline staff, and anyone responsible for ensuring compliance with Joint Commission requirements and educating staff, The Source’s blend of compliance strategies and solutions, news, and tools—straight from The Joint Commission—makes it a must-read that you’ll want to keep close at hand. 

Key Content

  • Solutions to common problems related to Joint Commission standards compliance, patient safety, and more, covering all health care settings.
  • Best-practice solutions and authoritative advice from Joint Commission surveyors and JCR consultants in the field
  • Case studies featuring success stories full of practical tips for overcoming compliance challenges and improving patient safety
  • Strategies for complying with the National Patient Safety Goals®, meeting performance measurement requirements, and achieving and sustaining quality improvement

Key Features

  • Spotlight on Success—Insightful, “how we did it” stories on preventing medical errors, meeting standards, and improving patient safety and quality
  • Tracer Methodology 101—scenarios, sample questions, and tips for conducting your own mock tracers
  • CJCP®: Certified Joint Commission Professionals–—Sample questions to help you prepare for the CJCP exam
  • Focus on Certification—Targeted articles highlighting challenging or evolving issues in Joint Commission certification programs
  • Top News—a digest of the most current accreditation and health care news
  • Infographics—at-a-glance graphical depictions of current health care data

Standards: All

Settings: Ambulatory Care, Behavioral Health Care, Critical Access Hospital, Home Care, Hospital, Office-Based Surgery, Nursing Care Centers, Laboratory, and Disease-Specific Care

Audience: The Source is the practical newsletter for accreditation, patient safety, quality improvement, and compliance professionals in all accredited and certified health care organizations.

 

Current Issue

Current Issue

To view a brief description of articles in the current issue of The Source, click here.

About

About

Staff
Executive Editor: Phyllis Crittenden, CAPM
Project Manager: Heather Yang
Executive Director, Global Publishing: Catherine Chopp Hinckley, MA, PhD

Subscription Information
The Source (ISSN 1542-8672) is published monthly (12 times a year) by Joint Commission Resources, 1515 West 22nd Street, Suite 1300, Oak Brook, IL 60523

For questions about subscribing or renewing your subscription or updating your address information, please contact Customer Service at 877-223-6866 or jcrcustomerservice@pbd.com.

© 2019 The Joint Commission

Joint Commission Resources, Inc (JCR), a not-for-profit affiliate of The Joint Commission, has been designated by The Joint Commission to publish publications and multimedia products. JCR reproduces and distributes the materials under license from The Joint Commission.

No part of this publication may be reproduced or transmitted in any form or by any reasons without written permission. Contact permissions@jcrinc.com.

Customer Advisory Board

Customer Advisory Board

Jane Braaten, RN, PhD, CNS/ANP, CPPS, CPHQ Director of Quality and Patient Safety, Castle Rock Adventist Hospital, Centura Health Castle Rock, CO

James Brown, RPh, PharmD, IDSP Director of Pharmacy, Kindred Hospital, and Clinical Pharmacist, Presbyterian Hospital Albuquerque

Meghan Pillow, MSN, RN, CCRN Freelance Medical Writer and University Nurse, North Park University, Chicago

Mark Pelletier, RN, MS Chief Operating Officer, Division of Accreditation and Certification Operations, and Chief Nurse Executive, The Joint Commission

Edward Pollak, MD Patient Safety Officer and Medical Director, Division of Healthcare Improvement, The Joint Commission

Diane Shoemaker, RN, BSN, BSW, MBA Controlled Substance Coordinator, VA (US Department of Veterans Affairs) Puget Sound Healthcare System Seattle

FAQs

FAQs

Who within my organization should subscribe to The Source?

The Source is a practical newsletter for accreditation, patient safety, quality improvement professionals, nurse leaders, and physician leaders in all accredited and certified health care organizations. It targets staff responsible for accreditation preparation and performance measurement.

What topics does The Source cover?

The Source covers top stories on:

  • Your toughest compliance challenges and strategies for overcoming those challenges
  • Best-practice solutions from the field
  • Success stories, examples, and tips to help you excel on your next survey
  • Special pointers for multiple health care settings: Hospitals, critical access hospitals, ambulatory health care, office-based surgery practices, nursing care centers, home care, laboratories, and behavioral health care

How often does The Source publish?

The Source is published 12 times a year by Joint Commission Resources.

Can I submit articles?

Yes, but obtain pre-approval from the editor first. See “Submission Guidelines” tab.

Can my organization be featured as a case study in The Source?

Yes; if your organization has done an exemplary job in promoting safety, improving processes and performance, or preventing patient safety events, and you’d like to share your story with other organizations, please contact The Source editor at pcrittenden@jcrinc.com.

For general periodical FAQs, please click here.
 
Contact

Contact

Contact the Editor 
Phyllis Crittenden, CAPM
Joint Commission Resources
(630) 792-5407
pcrittenden@jcrinc.com

About Sharing Your Ideas

Do you have

  • An idea for an article?
  • A contact for a case study?
  • An example of an organization “doing the right things right”? (Maybe even your organization!)
  • An outstanding and useful form, tool, or checklist?
  • A question that needs answering?
  • A myth or misconception that needs clarification?
  • A hot topic or critical question that you want addressed?
  • A crucial issue that needs attention?

If so, please send your ideas to The Source at pcrittenden@jcrinc.com.

About Standards Interpretation
If you have questions regarding interpretation or clarification of The Joint Commission standards, please check out Joint Commission Standards Interpretation FAQs or contact The Joint Commission's Standards Interpretation Group (SIG) through the Online Question Form.

Submission Guidelines

Submission Guidelines

The Source features timely, practical articles that address compliance strategies in a problem/solution format covering patient safety in all accreditation settings.

The Source invites readers to submit queries regarding potential articles, including case studies to pcrittenden@jcrinc.com. Articles pre-approved for submission should be between 700 and 1,400 words and include graphic elements, such as photos and charts.

Your article should be written in an informal, first-person style directly addressing our readers (I-we/you- your). Briefly describe your organization (location, number of beds, types of patients, etc.), note any specific Joint Commission requirements this project or experience addresses, and let us know about any graphics (figures, tables, photos, tools) you could provide. Tips and "lessons learned" summaries make effective, helpful conclusions.

A panel of Joint Commission experts on appropriate standards and accreditation issues will review each article that is considered suitable for publication. Authors should be available to answer the editor’s questions and approve edited copy.

 

Pay by Check or Wire Transfer

Pay by Check or Wire Transfer

All Joint Commission Resources products require pre-payment. For your convenience, if you do not have a credit card available, we offer a sales quote/proforma invoice option to assist with initiating your payment.

To take advantage of this option:

  1. Choose your item(s) and add them to your shopping cart. Select "Proceed to Secure Checkout or Create Proforma Invoice."
  2. Enter your billing and shipping details. Select "Continue."
  3. The next screen will be a full summary of your order.
    1. On the bottom right, there is a section titled "Create Proforma Invoice."
    2. Click the "Proforma Invoice" button. (See image below.) 
    3. Within 5 minutes, a sales quote will be sent to your email address with details about how to complete a check or wire transfer payment.

Or contact Customer Service at 877.223.6866 (+1 770 238 0454 outside the US) or via email at jcrcustomerservice@pbd.com to have a proforma invoice created and emailed directly to you.

check_out_-_proforma_option

Details

Details

Payments
Payments submitted by check take up to 14 days to process.  If you are registering for a program less than 14 days away, please pay with a credit card or your registration may not be received in time and your seat may not be reserved.



Cancellations, Substitutions, and Transfers

Attendee Cancellations– 30 or more days prior to the event:

If you need to cancel your attendance at a live event, your registration fee, less a $100 processing fee, is refundable, if written notice of cancellation is received via e-mail to the below mailbox 30 days or more prior to the program date. Please include the attendee name, program name, date and order #.

Attendee Cancellations - less than 30 days prior to the event:

If you need to cancel your attendance at a live event less than 30 days prior, you may send an alternate attendee.  Please include the registrant’s name, program name, date, and order number as well as the alternate attendee’s full name, title, credentials, address, phone, and email address. Refunds will not be issued for cancellations received less than 30 days prior to the program or any no-shows. 

Event Cancellations:
Joint Commission Resources reserves the right to cancel or reschedule a program due to an insufficient number of registrants or other unforeseen circumstances. If a program must be cancelled, the registration fee will be refunded in full to each registrant. You may verify current program status on our website or by calling JCR Customer Service at 877.223.6866. Neither Joint Commission Resources nor The Joint Commission is responsible for a registrant's travel expenses in the event a program is cancelled. Participants are encouraged to purchase refundable tickets in case a program is cancelled or rescheduled.

Dietary Restrictions
Should you have any dietary restrictions for an upcoming event, please contact customer service via e-mail with the name and date of the program and any special accommodations that may be needed.  We will work with the catering staff to try to accommodate your needs. In some cases, it may be best to bring some of your own food to supplement what is provided.

Americans with Disabilities Act

If you require any of the auxiliary aids or services identified in the Americans with Disabilities Act in order to attend this Joint Commission Resources program, please e-mail Customer Service.

Conflict of Interest

Joint Commission Resources maintains control over all continuing education content provided to ensure content integrity and minimize educational bias. All education planners, faculty, content reviewers, authors, and others involved with continuing education activities disclose influencing relationships, or lack thereof, including financial or commercial interests. The Joint Commission ensures the accuracy and consistency of the application of accreditation criteria to ensure appropriateness of relationships and affiliations that may impact educational content.

Program Agendas and Faculty

Agendas are subject to change because we are always striving to improve the quality of your educational experience. Joint Commission Resources may substitute faculty with comparable expertise on rare occasions necessitated by illness, scheduling conflicts, and so forth.

Customer Service: 877-223-6866

Email JCR Customer Service

Suggested Attire: Business Casual

Due to the variation in meeting room temperatures and personal preferences, we recommend that you dress in layers for your comfort. 

Payment Options

Payment Options

All Joint Commission Resources products require pre-payment. For your convenience, if you do not have a credit card available, we offer a sales quote/proforma invoice option to assist with initiating your payment. Payments submitted by check take up to 14 days to process. If you are registering for a program less than 14 days away, your registration may not be received in time and your seat may not be reserved. You will not have access to electronic program materials until your payment has been received. We strongly recommend credit card payments for any events less than 14 days away.

To take advantage of this option:

  1. Choose your item(s) and add them to your shopping cart. Select "Proceed to Secure Checkout or Create Proforma Invoice."
  2. Enter your billing and shipping details. Select "Continue."
  3. The next screen will be a full summary of your order.
    1. On the bottom right, there is a section titled "Create Proforma Invoice."
    2. Click the "Proforma Invoice" button. (See image below.) 
    3. Within 5 minutes, a sales quote will be sent to your email address with details about how to complete a check or wire transfer payment.

Or contact Customer Service at 877.223.6866 (+1 770 238 0454 outside the US) or via email at jcrcustomerservice@pbd.com to have a proforma invoice created and emailed directly to you.

check_out_-_proforma_option

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