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2020 Comprehensive Accreditation Manuals
All levels
U.S. Standards

2020 Comprehensive Accreditation Manuals

Everything your organization needs for continuous compliance!
To get started, select your desired Manual Format—choose from Print Manual, E-book (for a PDF manual), or Site License (for the PDF manual). Then, choose your desired accreditation program from the Setting menu below—choose from ambulatory care, behavioral health care, critical access hospital, home care, hospital, laboratory, or nursing care center.
Release Date: December 2019. Soft cover. Approximately 750 pages.

$329.00 - $999.00
Product Description

Product Description

Each Comprehensive Accreditation Manual describes the current accreditation process and includes all the accreditation requirements that must be met to achieve The Gold Seal of Approval®. The 2020 Comprehensive Accreditation Manuals provide the key information your health care organization needs to achieve and maintain continuous standards compliance and experience operational improvement.
The accreditation manuals include the following: 
  • All standards effective January 1, 2020
  • Icons to help navigate scoring, criticality, and risk areas addressed in the Focused Standards Assessment
  • Details about The Joint Commission’s accreditation process, policies, and procedures
  • Additional chapters on required written documentation, the early survey process, Quality Check, and more
In response to customer demand, you can now choose from a print or PDF manual in four accreditation settings—ambulatory care, behavioral health care, home care, and hospitals. This new PDF option—available as a single-user or site license—puts the content of the manuals a simple search away! It provides you with direct digital access to the standards and elements of performance (effective January 1, 2020) you need to reference. 
Click here for the abridged versions of the hospital, ambulatory care, or behavioral health care manuals. A 2020 Update Service is available to keep your CAMH, CAMAC, CAMBHC, or CAMHC  up to date—or to update your current CAM. 
Payment Options

Payment Options

All Joint Commission Resources products require pre-payment. For your convenience, if you do not have a credit card available, we offer a sales quote/proforma invoice option to assist with initiating your payment.

To take advantage of this option:

  1. Choose your item(s) and add them to your shopping cart. Select "Proceed to Secure Checkout or Create Proforma Invoice."
  2. Enter your billing and shipping details. Select "Continue."
  3. The next screen will be a full summary of your order.
    1. On the bottom right, there is a section titled "Create Proforma Invoice."
    2. Click the "Proforma Invoice" button. (See image below.) 
    3. Within 5 minutes, a sales quote will be sent to your email address with details about how to complete a check or wire transfer payment.

Or contact Customer Service at 877.223.6866 (+1 770 238 0454 outside the US) or via email at to have a proforma invoice created and emailed directly to you.


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