Skip to main content Targeted Solutions Tool | Joint Commission Resources

What is a Targeted Solutions Tool?

The Targeted Solutions Tool® (TST®) is an online application that guides health care organizations through a step-by-step process to accurately measure their organization’s true performance level, identify the causes of performance failures, and direct them to proven solutions that are customized to address their particular causes. A TST module is available for improving hand hygiene.

How TST Works

The web-based TST uses Robust Process Improvement® (RPI®) methodology in its design and structure without requiring any formal training. RPI is a fact-based, systematic and data-driven problem-solving approach that incorporates tools and concepts from Lean Six Sigma and formal change management methodologies. RPI tools have the depth and breadth to tackle complex and persistent problems in health care, such as hand hygiene failures and their effect on healthcare-acquired infections. You do not need RPI training or expertise to use the TST module.

Later this year, the Hand Hygiene TST will be available for an annual subscription fee of $1,000 (system discounts are available). All other TSTs will be retired. Current users will continue to have complimentary access until further notice.

Detailed information on how to purchase the tool will be available soon.


*The use of Joint Commission Resources consultative technical or advisory services is not necessary to obtain a Joint Commission Accreditation award, nor does it influence the granting of such awards.