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Facilitated Targeted Solutions Tool

The Targeted Solutions Tool is designed to address complex issues — and sometimes complex issues need extra support. It provides organizations with a Robust Process Improvement® (RPI®) specialist to help seamlessly transition from identifying to solving these complex challenges. This facilitation provides step-by-step mentoring, education and support to navigate the tool, pulling in best practices and answering questions in real time. This guided coaching is powerful, because it helps organizations more quickly, and more effectively address their challenges and gain deeper understanding of the tool to address persistent health care issues. 


Through webinars and calls, leaders gain access to coaches who recognize the barriers to utilizing solutions by staff day in, day out, so that improvement benefits can be realized across their organization. Our leader-guided TST is 100 percent virtual, enabling leaders to engage their teams in the process without travel.


  • A Path Forward: The Targeted Solutions Tool leverages previous project work and methods to intuitively help organizations identify their unique challenges to improve outcomes, but fully utilizing the solutions requires solution context, awareness to implementation risks, and change management tactics. We can help you contextualize that data — and develop actionable plans to address. Our coaches can help lead the way.
  • Future Proofing: The TST is an important part of any organization’s toolbox. A facilitated engagement with our coaches can provide a deeper understanding of the tool to help facilities receive more value from the TST in the future.
  • Team Engagement: Working closely on improvement can help teams feel more engaged and accountable to the organization’s progress.


*The use of Joint Commission Resources consultative technical or advisory services is not necessary to obtain a Joint Commission Accreditation award, nor does it influence the granting of such awards.