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Testimonials

Category:

The CSR program has definitely helped my organization to stay prepared for survey, as well as provided us with a variety of resources to help us to continue to provide quality and safe patient care. I wouldn’t be able to do my job without this valuable service,

Susan Lee - Good Shepherd Specialty Hospital
Allentown, PA

“Achieving the CJCP credential validates your professionalism and expertise. It shows your commitment to excellence—attaining the highest level of knowledge.  I am proud to be a CJCP!”

Kathleen McDonald, MBA, BSN, RN, CPHQ, CJCP, CHEP - Sarasota Memorial Health Care System
Sarasota, FL

“Having CJCP after my name signifies a lot of hard work and initiative. It’s one of the best decisions I have made in my QI career.”

Catherine Rodrigues, RN, MS, CJCP - St. Joseph Health Services of RI
No. Providence, RI

“I had an immediate interest in earning my CJCP. In my position, we need to tell a complete story about patient care: what it is and how we are striving to do it better. We need to help leadership, the governing board, and the community have a complete understanding of patient safety. You can’t teach what you don’t know. Earning my CJCP was a way to increase my understanding.  I wanted to put all the pieces together.”

Amy Coulson, RN, BSN, CPHQ, CIC, CJCP - Select Specialty Hospitals, TN

"The care managers are receiving a lot of feedback from patients that they appreciate the additional help… Implementing across a system can be challenging, but so far so good.”

Ann Sullivan, MD, Project RED Lead - New York City HHC
New York, NY
“We find that patients are better informed throughout their stay and better prepared for discharge."
Joe Majerus, Social Service Manager - Glacial Ridge Hospital
Glenwood, MN

“At discharge, the patient and caregiver were able to have a written hard copy of educational lessons, medication regime, trigger points, as well as contact information and upcoming appointments. This workbook encouraged the patient to take 'ownership' in their healthcare.”

Christine Beard, QM Coordinator - John Dingell VA Medical Center
Detroit, MI

“The benefit of this program is that it has improved our discharge process, our patient outcomes and satisfaction, and better preparing our patients to care for themselves at home.”

Sue Kratky, Nurse Specialist - St. Joseph Medical Center
Kansas City, MO

“Patients thought [RED] was wonderful.”

Charlene Stroup, RN, Project Director - Labette Health
Parsons, KS

"When we promote health and patient compliance so patients can remain at home in their community, then we know we are providing safe, quality patient care."

Staff Member - Northwestern Lake Forest Hospital
Lake Forest, IL
Results: 16 Record(s) Found.