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The Joint Commission Big Book of Tracer Questions
All levels
U.S. Standards

The Joint Commission Big Book of Tracer Questions

Get access to thousands of downloadable, customizable tracer questions!

Release Date: May 2017. 160 pages.

  • An individual license is intended for single users only. This ebook cannot be shared, disseminated, downloaded, or posted for widespread or public use. 
  • site license allows this ebook to be shared among unlimited users but only within one facility or site, either by posting to a secure intranet site or by providing other means of secure access. 
  • system license allows this ebook to be shared among unlimited users within all facilities or sites within a health care system, either by posting to a secure intranet site or by providing other means of secure access. Please contact JCR Customer Service (877.223.6866 option 1) for pricing of a system license.

$99.00 - $299.00
Product Description

Product Description

The Joint Commission Big Book of Tracer Questions
If tracer methodology provides a pathway for the Joint Commission survey process, then tracer questions are the bricks surveyors lay along that path. With each question surveyors explore standards compliance surrounding a patient’s care experience and within the overall health care system or program. 
 
The Joint Commission Big Book of Tracer Questions is specifically designed to help you more easily and effectively conduct mock tracers in your organization, whether you are new to mock tracers or have been conducting them for years. More than 2,000 tracer questions have been collected from Joint Commission Resources tracer workbooks, articles, and software; new questions are included as well. This book, a companion to the best-selling Big Book of Checklists (2016), also includes a new mock tracer template that integrates the concepts of the SAFER™ Matrix approach. This allows you to more accurately capture and respond to the scope of noncompliance and likelihood to harm in a way that simulates an actual survey.
 
Key Topics
  • The role and purpose of tracers in Joint Commission surveys and core tracer activities 
  • Accreditation standards topics covering performance improvement, leadership, staffing, care of the patient, health information and technology, infection prevention and control, medication management, and the physical environment
Key Features
  • Thousands of downloadable, customizable tracer questions, categorized by accreditation topic and tagged with setting applicability
  • Compilation of all questions into a single, searchable spreadsheet (linked in the e-book or on the included flash drive for the print version) that allows you to build your own set of tracers
  • A downloadable mock tracer template that integrates the new SAFER matrix 
  • Reviewed by Joint Commission experts, including surveyors
Standards: All standards
 
Settings: Ambulatory care, behavioral health care, critical access hospital, hospital, home care, laboratory, nursing care centers, office-based surgery practices
 
Key Audience
  • Accreditation professionals
  • Performance improvement specialists
  • Department heads
  • Risk managers
  • Medication safety officers and patient safety officers


Joint Commission Resources, Inc. (JCR), a wholly controlled, not-for-profit affiliate of The Joint Commission, is the official publisher and educator of The Joint Commission.

JCR is an expert resource for health care organizations, providing advisory services, educational services and publications to assist in improving quality and safety and to help in meeting the accreditation standards of The Joint Commission. JCR provides advisory services independently from The Joint Commission and in a fully confidential manner.

Table of Contents

Table of Contents

Legend: AHC, Ambulatory Health Care; BHC, behavioral health care; CAH, critical access hospital; HAP, hospital; LAB, laboratory; NCC, nursing care centers; OBS, office-based surgery practices; OME, home care

Introduction

Mock Tracer Form

 

Applicable Accreditation Programs/Settings

Tracers

AHC, BHC, CAH, HAP, LAB, NCC, OBS, OME

Mock Tracers

 

Section 1: Performance Improvement

 

Performance Improvement Data

AHC, BHC, CAH, HAP, LAB, NCC, OBS, OME

Implementing Performance Initiatives

AHC, BHC, CAH, HAP, LAB, NCC, OBS, OME

Performance Improvement Management

AHC, BHC, CAH, HAP, LAB, NCC, OBS, OME

Section 2: Leadership

 

Leadership in Performance Improvement

AHC, BHC, CAH, HAP, LAB, NCC, OBS, OME

Safety Culture

AHC, BHC, CAH, HAP, LAB, NCC, OBS, OME

Patient Flow

HAP

Contracted Services

AHC, BHC, CAH, HAP, LAB, NCC, OBS, OME

Section 3: Staffing and Medical Staff

 

Staff Orientation, Training, and Education

AHC, BHC, CAH, HAP, LAB, NCC, OBS, OME

Credentialing and Privileging

AHC, BHC, CAH, HAP, LAB, NCC, OBS, OME

Competency Assessment

AHC, BHC, CAH, HAP, LAB, NCC, OBS, OME

Section 4: Care of the Patient

 

Admission, Discharge, and Transitions of Care

AHC, BHC, CAH, HAP, NCC, OBS, OME

Assessment and Plan of Care

AHC, BHC, CAH, HAP, NCC, OBS, OME

Emergency Department Processes

CAH, HAP

Suicide Risk Assessment

BHC, HAP

Pain Management

AHC, CAH, NCC, OBS, OME

Abuse and Neglect

AHC, BHC, CAH, HAP, NCC, OBS, OME

Nutrition

AHC, BHC, CAH, HAP, NCC, OME

Skin and Pressure Ulcers

CAH, HAP, NCC, OME

Falls Risk

AHC, BHC, CAH, HAP, NCC, OBS, OME

Operative and High-Risk Procedures

AHC, CAH, HAP, OBS

Radiology Processes

AHC, CAH, HAP, LAB

Transfusions and Blood Products

AHC, CAH, HAP, LAB, NCC, OBS

Physical Therapy

AHC, CAH, HAP, NCC, OBS, OME

Chemotherapy

AHC, CAH, HAP, OME

Restraint and Seclusion

AHC, BHC, CAH, HAP, NCC, OME

Youth Addiction Program

BHC

Patient Education, Communication, and Rights

AHC, BHC, CAH, HAP, NCC, OBS, OME

Section 5: Health Information and Technology

 

Information Management

AHC, BHC, CAH, HAP, LAB, NCC, OME

Health Information Security

AHC, BHC, CAH, HAP, LAB, NCC, OBS, OME

Informed Consent

AHC, BHC, CAH, HAP, NCC, OBS, OME

The Medical Record

AHC, BHC, CAH, HAP, NCC, OBS, OME

Verbal Orders

AHC, CAH, HAP, NCC, OBS, OME

Section 6: Infection Prevention and Control

 

Infection Control Program

AHC, BHC, CAH, HAP, LAB, NCC, OBS, OME

Infection Control NPSGs

AHC, BHC, CAH, HAP, LAB, NCC, OBS, OME

Reprocessing Medical Equipment, Devices, and Supplies

AHC, BHC, CAH, HAP, LAB, NCC, OBS, OME

Vaccination Program

AHC, BHC, CAH, HAP, LAB, NCC, OBS, OME

Section 7: Medication Management

 

Medication Management System

AHC, BHC, CAH, HAP, NCC, OBS, OME

Medication Procurement, Ordering, and Dispensing

AHC, BHC, CAH, HAP, NCC, OBS, OME

Medication Administration

AHC, BHC, CAH, HAP, NCC, OBS, OME

Medication Storage and Security

AHC, BHC, CAH, HAP, NCC, OBS, OME

High-Alert and Hazardous Medications

AHC, BHC, CAH, HAP, NCC, OBS, OME

Look-Alike/Sound-Alike Medications

AHC, BHC, CAH, HAP, NCC, OBS, OME

Anticoagulant Therapy

AHC, CAH, HAP, NCC

Section 8: Testing, Transplants, and Imaging

 

Test Orders and Results

AHC, CAH, HAP, LAB

Laboratory Procedures and Equipment

LAB

QSA Cytology Procedures

LAB

Waived/Point-of-Care Testing

AHC, CAH, HAP, LAB

Tissue Handling and Tracking

AHC, CAH, HAP, LAB

MRI Suite Processes

AHC, CAH, HAP, LAB

Section 9: The Physical Environment

 

EC Management Plans and Risk Management

AHC, BHC, CAH, HAP, LAB, NCC, OBS, OME

Safety and Security

AHC, BHC, CAH, HAP, LAB, NCC, OBS, OME

Infant and Pediatric Security

CAH, HAP

Hazardous Materials and Waste

AHC, BHC, CAH, HAP, LAB, NCC, OBS, OME

Fire Response

AHC, BHC, CAH, HAP, LAB, NCC, OBS, OME

Medical Equipment

AHC, BHC, CAH, HAP, LAB, NCC, OBS, OME

Utility Systems

AHC, BHC, CAH, HAP, LAB, NCC, OBS, OME

Construction

AHC, BHC, CAH, HAP, LAB, NCC, OBS, OME

EM Plans/Emergency Operations Plan

AHC, BHC, CAH, HAP, LAB, NCC, OBS, OME

Communications and Community in Emergencies

AHC, BHC, CAH, HAP, LAB, NCC, OBS, OME

Emergency Response Exercises

AHC, BHC, CAH, HAP, LAB, NCC, OBS, OME

Disaster Volunteers

AHC, BHC, CAH, HAP, LAB, NCC, OBS, OME

Fire and Smoke Protection Features

AHC, BHC, CAH, HAP, NCC, OME

Means of Egress

AHC, BHC, CAH, HAP, NCC, OME

 

Pay by Check or Wire Transfer

Pay by Check or Wire Transfer

All Joint Commission Resources products require pre-payment. For your convenience, if you do not have a credit card available, we offer a sales quote/proforma invoice option to assist with initiating your payment.

To take advantage of this option:

  1. Choose your item(s) and add them to your shopping cart. Select "Proceed to Secure Checkout or Create Proforma Invoice."
  2. Enter your billing and shipping details. Select "Continue."
  3. The next screen will be a full summary of your order.
    1. On the bottom right, there is a section titled "Create Proforma Invoice."
    2. Click the "Proforma Invoice" button. (See image below.) 
    3. Within 5 minutes, a sales quote will be sent to your email address with details about how to complete a check or wire transfer payment.

Or contact Customer Service at 877.223.6866 (+1 770 238 0454 outside the US) or via email at jcrcustomerservice@pbd.com to have a proforma invoice created and emailed directly to you.

check_out_-_proforma_option

Details

Details

Payments
Payments submitted by check take up to 14 days to process.  If you are registering for a program less than 14 days away, please pay with a credit card or your registration may not be received in time and your seat may not be reserved.



Cancellations, Substitutions, and Transfers

Attendee Cancellations– 30 or more days prior to the event:

If you need to cancel your attendance at a live event, your registration fee, less a $100 processing fee, is refundable, if written notice of cancellation is received via e-mail to the below mailbox 30 days or more prior to the program date. Please include the attendee name, program name, date and order #.

Attendee Cancellations - less than 30 days prior to the event:

If you need to cancel your attendance at a live event less than 30 days prior, you may send an alternate attendee.  Please include the registrant’s name, program name, date, and order number as well as the alternate attendee’s full name, title, credentials, address, phone, and email address. Refunds will not be issued for cancellations received less than 30 days prior to the program or any no-shows. 

Event Cancellations:
Joint Commission Resources reserves the right to cancel or reschedule a program due to an insufficient number of registrants or other unforeseen circumstances. If a program must be cancelled, the registration fee will be refunded in full to each registrant. You may verify current program status on our website or by calling JCR Customer Service at 877.223.6866. Neither Joint Commission Resources nor The Joint Commission is responsible for a registrant's travel expenses in the event a program is cancelled. Participants are encouraged to purchase refundable tickets in case a program is cancelled or rescheduled.

Dietary Restrictions
Should you have any dietary restrictions for an upcoming event, please contact customer service via e-mail with the name and date of the program and any special accommodations that may be needed.  We will work with the catering staff to try to accommodate your needs. In some cases, it may be best to bring some of your own food to supplement what is provided.

Americans with Disabilities Act

If you require any of the auxiliary aids or services identified in the Americans with Disabilities Act in order to attend this Joint Commission Resources program, please e-mail Customer Service.

Conflict of Interest

Joint Commission Resources maintains control over all continuing education content provided to ensure content integrity and minimize educational bias. All education planners, faculty, content reviewers, authors, and others involved with continuing education activities disclose influencing relationships, or lack thereof, including financial or commercial interests. The Joint Commission ensures the accuracy and consistency of the application of accreditation criteria to ensure appropriateness of relationships and affiliations that may impact educational content.

Program Agendas and Faculty

Agendas are subject to change because we are always striving to improve the quality of your educational experience. Joint Commission Resources may substitute faculty with comparable expertise on rare occasions necessitated by illness, scheduling conflicts, and so forth.

Customer Service: 877-223-6866

Email JCR Customer Service

Suggested Attire: Business Casual

Due to the variation in meeting room temperatures and personal preferences, we recommend that you dress in layers for your comfort. 

Payment Options

Payment Options

All Joint Commission Resources products require pre-payment. For your convenience, if you do not have a credit card available, we offer a sales quote/proforma invoice option to assist with initiating your payment. Payments submitted by check take up to 14 days to process. If you are registering for a program less than 14 days away, your registration may not be received in time and your seat may not be reserved. You will not have access to electronic program materials until your payment has been received. We strongly recommend credit card payments for any events less than 14 days away.

To take advantage of this option:

  1. Choose your item(s) and add them to your shopping cart. Select "Proceed to Secure Checkout or Create Proforma Invoice."
  2. Enter your billing and shipping details. Select "Continue."
  3. The next screen will be a full summary of your order.
    1. On the bottom right, there is a section titled "Create Proforma Invoice."
    2. Click the "Proforma Invoice" button. (See image below.) 
    3. Within 5 minutes, a sales quote will be sent to your email address with details about how to complete a check or wire transfer payment.

Or contact Customer Service at 877.223.6866 (+1 770 238 0454 outside the US) or via email at jcrcustomerservice@pbd.com to have a proforma invoice created and emailed directly to you.

check_out_-_proforma_option

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