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Suzanne Harrison

Suzanne D. Harrison



  • Vice President and Chief Operating Officer, multi-hospital Department Director, Physician Practice Administrator, Clinical Administrator.
  • Expertise in behavioral healthcare operations, including substance use disorder treatment, in specialty and general acute care hospital and freestanding settings encompassing wide range of levels of care.  
  • Experience with operational analysis in acute care hospital specialties.
  • Experience with performance improvement methodologies including PDSA, DMAIC, and Lean.
Ms. Suzanne Harrison’s consulting expertise includes operational analysis and performance improvement; strategic/tactical planning; outcome measurement and clinical benchmarking; leadership development and education; staffing and productivity; customer satisfaction; and regulatory compliance including survey preparation.

Professional Experience

  • Vice President of Operations, Rogers Behavioral Healthcare/Rogers Memorial Hospital, Oconomowoc, WI, USA
  • Director of Psychiatry, LifeBridge Health, Baltimore, MD, USA
  • Clinical Administrator, Managed Care Specialist, and Internal Operational Consultant, The Institute of Living, Hartford, CT, USA
  • Operational Analyst, Blue Cross/Blue Shield of CT, North Haven, CT, USA
  • Assistant Administrator, APT (Addiction Prevention Treatment) Foundation, New Haven, CT, USA 

Professional Affiliations or Certifications

  • Past Chairperson, Committee on Behavioral Health within General Healthcare Settings, National Association of Psychiatric Health Systems (NAPHS)
  • Past NAPHS Representative to the American Hospital Association (AHA) Section on Psychiatry and Substance Abuse 
  • Past Chairperson, Mental Health Workgroup, The Maryland Hospital Association 
  • RPI® Certified Yellow Belt, The Joint Commission


  • Master of Public Health, Yale University, New Haven, CT, USA
  • Bachelor of Arts, Connecticut College, New London, CT, USA